Mills & Reeve | Health and care’s Post

📢 Yesterday was a big day for consumer protection law in the UK The new Labour government has confirmed that it would be tabling the legislation required to bring the Digital Markets Competition and Consumer Act or DMCC into effect. ❓ So, what do this mean? New compliance obligations for businesses selling to consumers particularly via subscriptions and reviews and new enforcement powers of civil fines of up to 10% of global turnover for the Competition and Markets Authority. My colleague Katrina Anderson is an expert in this area. Do reach out to Katrina if you'd like to have a discussion about how these changes might impact your business. #healthtech #femtech #digitalhealth #regulation #DigitalMarketsCompetitionConsumerAct Charlotte Lewis Stephanie Caird Sophie Burton-Jones

PRIAevents organizes the Pria Consumer Protection Conference on March 28th, 2024, starting with 9:30, in Bucharest, Romania - a unique, large-scale event that brings to the discussion table the representatives of the European Commission, National Authority of Consumer Protection, the business environment, associations and others involved parties. It is a hybrid event.   Consumer Protection topics have been discussed more and more at the level of the European Union, several Directives, measures, agreements for this segment have been implemented. We will learn about the role of businesses and consumers in promoting economic recovery and resilience, about a more sustainable single market for businesses and consumers, we will discuss how better to implement certain measures in our legislation and whether there is a need to change some already existing, we will be able to highlight the importance of informing and raising the awareness of Romanian consumers about the benefits of the European single market and the rights arising from the European consumer status.     Thus, for the effective protection of consumers, it is essential that the three parties – consumers, the business community and the authorities – have interests in ensuring the respect of consumer rights.   In this event, we will discuss the latest legislative changes, orders, measures and regulations regarding consumer protection and how the business environment has assimilated all these changes, what they need to know to be able to comply with the regulations in force and for having good business ethics should place the customer as one of the most important factors and thus, give them all the benefits they deserve. Thus, the reputation of the business is preserved, but financial losses due to fines or other measures that the Consumer Protection Authority can apply are also avoided.   For more details, please write to us at office@priaevents.ro

PRIAevents organizes the Pria Consumer Protection Conference on March 28th, 2024, starting with 9:30, in Bucharest, Romania - a unique, large-scale event that brings to the discussion table the representatives of the European Commission, National Authority of Consumer Protection, the business environment, associations and others involved parties. It is a hybrid event.   Consumer Protection topics have been discussed more and more at the level of the European Union, several Directives, measures, agreements for this segment have been implemented. We will learn about the role of businesses and consumers in promoting economic recovery and resilience, about a more sustainable single market for businesses and consumers, we will discuss how better to implement certain measures in our legislation and whether there is a need to change some already existing, we will be able to highlight the importance of informing and raising the awareness of Romanian consumers about the benefits of the European single market and the rights arising from the European consumer status.     Thus, for the effective protection of consumers, it is essential that the three parties – consumers, the business community and the authorities – have interests in ensuring the respect of consumer rights.   In this event, we will discuss the latest legislative changes, orders, measures and regulations regarding consumer protection and how the business environment has assimilated all these changes, what they need to know to be able to comply with the regulations in force and for having good business ethics should place the customer as one of the most important factors and thus, give them all the benefits they deserve. Thus, the reputation of the business is preserved, but financial losses due to fines or other measures that the Consumer Protection Authority can apply are also avoided.   For more details, please write to us at office@priaevents.ro

Legal or illicit? Your choice matters. NuggMD's survey of 2.2 million users offers insights. Let's dissect what this means for the future of dispensaries: Understanding consumer concerns: 𝗔𝗰𝗰𝗲𝘀𝘀 𝗔𝗻𝘅𝗶𝗲𝘁𝘆: 28% fear Schedule 3 rescheduling might complicate access 25% welcome the potential ease. Clarity and accessibility are key. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗣𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲: 77% show a strong preference for legacy dispensary products vs FDA-approved alternatives. Authenticity is in demand. → Genuine, quality products resonate deeply with consumer values. 𝗠𝗮𝗿𝗸𝗲𝘁 𝗣𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲: Local is the way to go for 69%. Consumers crave a market close to home, Emphasizing community and familiarity. → Highlight your local presence 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗠𝗮𝘁𝘁𝗲𝗿𝘀: The vote of confidence is loud and clear. 81% trust state-mandated testing. Quality assurance can't be compromised. 𝗙𝗮𝗶𝗿𝗻𝗲𝘀𝘀 𝗶𝗻 𝗙𝗼𝗰𝘂𝘀: The cry for justice echoes 83% wary of biased federal enforcement. Equality and fairness aren't just nice-to-haves; they're must-haves. 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆: Protecting legal dispensaries Echoing consumer preferences Isn't optional; it's critical!

🚨 FTC Update! 🚨 The Federal Trade Commission has recently issued a new rule aimed at combating deceptive endorsements and fake reviews in advertising. This move underscores the importance of transparency and authenticity in marketing practices, ensuring that consumers can trust the information they receive. At Principled Healthcare Consulting (PHC), we understand the complexities of compliance in today’s regulatory landscape. Our team is here to assist businesses in developing and implementing robust policies that align with these new FTC guidelines. By crafting a tailored compliance strategy, we help companies not only meet regulatory requirements but also build trust with their customers. In a world where credibility is key, having clear policies on endorsements and reviews can set your business apart. Let’s work together to ensure your marketing practices are not just compliant but also principled. Reach out to PHC today to learn more about how we can help you navigate these changes! https://lnkd.in/g6uRtrtP #Compliance #FTC #Marketing #HealthcareConsulting #PrincipledHealthcare

Under the updated FCC and TCPA regulations, it is now imperative to secure one-to-one consent from consumers who express interest in your products or services. This means that the consumer explicitly grants permission for direct communication from specific companies of their choosing. No more ambiguous opt-ins or generic permissions – the power is now in the hands of the consumer. #medicareleads #medicare #insurancebroker #medicareadvantage #MedicareLeads

Did you miss yesterday's live webinar exploring digitalised compliance in Home Care? No worries, it's now available FREE and on-demand! 🏠🎙️ The rapid evolution of regulations and standards has made compliance a daunting task for many in the Home Care industry. But what if you could stay ahead effortlessly? Join us for the final instalment in our Home Care webinar series, where we explore critical areas of compliance and actionable strategies to meet the Aged Care Quality Standards. During this 30 minute session we cover: ✅ Key challenges in Home Care and compliance with the Aged Care Quality Standards ✅ The regulatory landscape and areas for improvement ✅ Digitised compliance – what does this mean? ✅ Five ways to improve compliance management in your organisation Don’t miss out on these invaluable insights that can help future-proof your Home Care practices, sign up to watch the webinar today. Access it here 👇 https://lnkd.in/gvXD364V #Ideagen #IdeagenCompliSpace #HomeCare #AgedCare #Compliance

Dear Network, 🛒🛍️I have a confession to make. I am a consumerist…at least sometimes. 🔎 However, since the B2C legal framework is part of my daily work, one of the lessons I’ve personally learned is how to recognize dark patterns and avoid falling for marketing mirages, especially when they are misleading or non-compliant. 📢 On the other hand, I’ve seen how challenging it can be for #retail companies to maintain consumer law #compliance in such a competitive environment — one that does not always reward digital #fairness. The line between engagement and addictiveness due to platform design is becoming thinner and thinner, and there are still no specific regulations or effective enforcement tools to address the actual online #B2C issues. 💡The European Commission’s long-awaited Fitness Check on EU consumer law and digital fairness (https://lnkd.in/dY5iA9Np) is finally out, highlighting the key vulnerabilities in the online consumer protection landscape, such as: 📌the fact the current framework, while offering a certain degree of regulatory certainty and consumer trust, is considered less effective in addressing emerging technologies – e.g. the highest levels of ineffectiveness were flagged in relation to the unfair use of #AI systems for commercial purposes 📌the lack of control felt by consumers in their online experiences, because of #darkpatterns 📌the regulatory fragmentation that might result from local initiatives (despite their good intentions) 📌❗the fact that businesses’ cost of compliance with EU consumer law (€737 million per year) is approx. 10% of the amounts lost by consumers due to unfair commercial practices (€7.9 billion per year) ❗ …and the list unfolds, comprehensively, ranging from regulatory gaps to (general) mental health concerns due to certain online commercial practices. Worth reading 👍 #consumerlaw #digitalfairness #digitalmarket #fitnesscheck

CAN ADVOCATES BE HELD LIABLE UNDER THE CONSUMER PROTECTION ACT? The Supreme Court Bench of Justices Bela Trivedi and Pankaj Mithal has held that ADVOCATES CANNOT BE HELD LIABLE UNDER THE CONSUMER PROTECTION ACT, 1986 (AS RE-ENACTED IN 2019) FOR DEFICIENCY OF SERVICES. The Bench overruled a 2007 judgment of the National Consumer Disputes Redressal Commission (NCDRC) which had ruled that the services rendered by lawyers are covered under Section 2 (o) of the Consumer Protection Act 1986. Reading out the operative part of the judgment, Justice Trivedi stated: "We have distinguished profession from business and trade. We have said that a profession would require advance education and training in some branch of learning or science. The nature of work is specialisation and skill, substantial part of which is mental than manual. Having regard to the nature of work of a professional, which requires a high level of education and training and proficiency, and which involves skill and specialised kind of mental work operating in specialised spheres, where actual success depends on various factors beyond one's control, a professional cannot be treated equally or at par with a businessman or a trader or a service provider of products or goods." "We are therefore of the considered opinion that the very purpose and object of the Consumer Protection Act 1986 as re-enacted in 2019 was to provide protection to the consumers from unfair trade practices and unethical business practices. There is nothing to suggest that the legislature ever intended to include professions or professionals within the purview of the Act." Consequently, according to the judgement, complaints against advocates alleging deficiency of services are not maintainable before Consumer Forum. The Bench also opined that the judgment in the "INDIAN MEDICAL ASSOCIATION v. VP SHANTHA", which held that doctors can be held liable under Consumer Protection Act, requires to be revisited. Case Title: BAR OF INDIAN LAWYERS THROUGH ITS PRESIDENT JASBIR SIGH MALIK vs. D.K.GANDHI PS NATIONAL INSTITUTE OF COMMUNICABLE DISEASES., Diary No.- 27751 - 2007 Source: LiveLaw

Under the updated FCC and TCPA regulations, it is now imperative to secure one-to-one consent from consumers who express interest in your products or services. This means that the consumer explicitly grants permission for direct communication from specific companies of their choosing. No more ambiguous opt-ins or generic permissions – the power is now in the hands of the consumer. Email: Info@leads-bait.com #medicareleads #medicare #insurancebroker #medicareadvantage #MedicareLeads