#hiring *Global CS Operations Analyst (remote in Europe)*, Munich, *Germany*, fulltime #jobs #jobseekers #careers #Munichjobs #Bavariajobs #ITCommunications *Apply*: https://lnkd.in/g8dz4A-t With a global mission to "make the healthcare experience more human", Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software.Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen. We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m. Currently, we're on around €180m ARR (60% yoy growth) and are going to reach profitability in the first half of 2024!To ensure we have the right people in place for this, we are looking for a Global Customer Success Operations Analyst to join our team.During the past few years, our company has grown like crazy, and we grew from a startup to a big global company operating across 13 countries in Europe and LATAM. During this fast growth, small local teams developed highly personalized solutions for their local operations - but now the time has come to standardize and scale our processes to a global level, sustain our growth and expand, allowing quick and easy access to data and insights for all of our stakeholders.In this role, you will:Be a trusted advisor to the Customer Success teams across the globe - act as their main point of contact for business needs, solutio
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DVA is not associated with this job post. GTM Systems Lead, Operations https://lnkd.in/g2J3Usu4 US - Remote What You Will Do: Oversee the design, implementation, and maintenance of GTM systems architecture Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Experience creating, reviewing, and providing feedback on automated workflows Create and maintain documentation on processes, policies, and tutorials that enable other teams Define, prioritize, plan and execute complex and impactful systems projects Create a systems roadmap and define priorities with stakeholders Experience integrating external systems into a coherent and reportable data model Experience overseeing the automation and implementation of the lead to billing system cycle... #workfromhome #wfh #entrepreneur #stayathome #business #stayhome #motivation #success #money #work #onlinebusiness #love #makemoneyonline #digitalmarketing #homeoffice #networkmarketing #smallbusiness #marketing #financialfreedom #workfromhomelife #businessowner #affiliatemarketing #instagram #makemoney
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❗ Primary care is in a dire state ❗ German primary care doctors are wasting 20-40% of their in-practice time on administrative tasks rather than focusing 100% on patient care. Patients suffer from a lack of primary care access and under-digitization. In particular chronic patients (>50% of the population) who need frequent physical care touchpoints are left behind. It is our mission to change that. With PraxisEins., we are building the next generation digi-physical primary care provider 🩺 🚀 With our MeinPraxisEins operating system, we are getting rid of cumbersome administrative tasks such as medical billing, controlling, assistant management and much more, reducing our doctors’ admin-workload by a whopping 10-20 hours per week - time our doctors spend on their patients instead. At the same time, we strive to deliver the most seamless patient journey: (i) Acute patients can get their care 100% online, (ii) chronic patients receive high-quality care through subscription programs and reserved in-practice afternoons 👩💻👩⚕️ ⚕️ When Benjamin and I started this journey in 2022, it was the two of us and a wild idea….two years on, we are a team of >150. If this sounds like a journey you want to be part of, I have good news – we are hiring! 🔥🔥🔥 Join us as - Senior Full Stack Engineer (m/f/d) - Head of Business Development/ M&A (m/f/d) - Business Development/ M&A Associate (m/f/d) - Founders’ Associate (m/f/d) - Head of Growth (m/f/d) - HR Manager (m/f/d) - Talent Acquisition Manager (m/f/d) We are only getting started…so much more to come 🚀 🚀 🚀 Benjamin Langer Marcel Schana Dr. Nils Härtel Dr. Roland Strasheim Theofilos Belmpas Valentin Ellenrieder Dominik Langer Lennart Vahsen #hiring #primarycare #PraxisEins
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The growing importance of customer experience (CX) leadership roles: 1. Skilled professionals navigate consumer interactions. 2. Companies prioritize customer-centric strategies. 3. Leadership roles influence satisfaction and reputation. 4. Technical skills and vision are essential. 5. Hybrid and remote roles offer flexibility. 6. Diverse leadership fosters innovation. 7. CX leadership is crucial in healthcare, retail, and tech. 8. Strong strategies prioritize consumer experience. 9. Customer experience drives loyalty and growth. 10. Companies must meet evolving consumer expectations. Reflect on these points today, and enhance your CX leadership tomorrow. Dare to disrupt. Challenge toxic leadership and inspire real change—elevate those around you and drive impact.
Looking for your next CX leadership role? I know many people looking for their next opportunity and wanted to share a few exciting senior CX opportunities. Job links will be in the comments. 1. VP Customer Support, Crunchtime - Software, Hybrid (Boston, MA) 2. Global VP Customer Experience, Cora Systems - Software, Hybrid (USA) 3. Senior Director Customer Operations, Quest Diagnostics - Healthcare Services, Remote 4. VP Call Center Operations, Aspen Dental - Dental, On-site (New York City, NY) 5. Executive Director Contact Center Operations, The US Oncology Network- Healthcare (The Woodlands, TX) 6. Director OmniChannel Experience, Green Thumb Industries (GTI) - Pharmaceuticals, Remote 7. Director Customer Experience, Foodland - Retail, Hybrid (Honolulu, HI) 8. AVP Call Center Operations, Molina Healthcare - Healthcare Services, Remote 9. Senior Director of Client Support, SpotOn - Technology, On-site (New York City, NY) 10. Director Customer Care, Canela Media - Media & Internet, Hybrid (New York, NY) 11. Director Customer Experience, Chairmans Foods - Food & Beverage, On-site (Nashville, TN) 12. Director Customer Service Operations, Arcmed - Consumer Services, Hybrid (Danbury, CT) 13. Director Customer Care, Elevance Health - Healthcare, Hybrid (Indianapolis, IN) 14. Director Customer Service, VITAS Healthcare - Healthcare Services, On-site (Miami, FL) 15. Director Operations Member Care, Walmart - Retail (Bentonville, AR) 16. Customer Experience Director, MeUndies - Textiles & Apparel, Hybrid (Culver City, CA) 17. Director Customer Service, Palmetto - Energy, Hybrid (Austin, TX) 18. Director of Call Center Operations, RTO National - Software, On-site (Greenville, SC) 19. Director of Customer Care, SuperCare Health (USA) Health - Healthcare Services, On-site (Downey, CA) 20. Customer Experience Director, xTool - Manufacturing, On-site (Irwindale, CA) #CustomerExperience #CXJobs #CareerOpportunities #OP360
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Job hunting is tough. To all of you out there looking, here's a brand new list of 37 fast-growing Y Combinator backed startups, hiring for REMOTE roles, all have < 50 employees: Good Luck! 🤞 1) Wasmer - os for edge computing (remote) 2) AlemHealth - ai radiologist (remote global) 3) Etleap - ETL solution for data pipelines (remote US / South America) 4) The Essential - e-commerce 2.0 (remote US) 5) Glowing.io - enterprise messaging platform (remote SG/IN) 6) Flockjay - ai-driven learning content / coaching for sales teams (remote US) 7) Banner Technologies - os for commercial real estate teams (remote US) 8) Taskade - ai-powered productivity (remote US) 9) AgileMD - predictive analytics / clinical pathways for hospitals (remote) 10) Activeloop - database for ai (remote US) 11) Bot MD - ai clinical assistant for doctors (remote IN) 12) SIRUM - "match" for unused medicine (remote US) 13) Biobot Analytics - population health analytics powered by wastewater (remote US) 14) Nestor - skills-based talent management solutions (remote US) 15) MDalgorithms - democratizing dermatology with ai (remote US) 16) HEROIC Labs - social infrastructure for games (remote global) 17) UpCodes - code compliant buildings (remote US/south america) 18) Keeper - tax filing powered by AI (remote US) 19) PocketSuite - booking/payments for client work (remote US) 20) MixRank - data products for sales, marketing, finance, recruiting (remote US) 21) Sandbox Banking - low-code integration platform for banking (remote US) 22) Prelim - software for banks to open bank accounts (remote US) 23) Streak - transforms gmail into a crm (remote) 24) Instrumentl - grant discovery / management for nonprofits (remote US) 25) Imbue - ai systems optimized for reasoning (remote) 26) SimplyInsured - health insurance for small businesses (remote US) 27) Just Appraised - software for local governments (remote US) 28) PROVEN Skincare - ai data / personalization to disrupt cpg (remote US) 29) Scope AR - user guided augmented reality solutions (remote US) 30) Kalshi - exchange where people can trade on events (remote US) 31) Intryc (YC S24) - ai for customer support (remote EU) 32) Swayable - consumer opinion predictions (remote US) 33) College Pulse - research / analytics company focused on college students (remote US) 34) Oneleet - automated security / compliance (remote US) 35) AuthZed - open source permissions database (remote US) 36) Inflow - self-help app for people to manage their adhd (remote US/UK) 37) Kaya (YC S21) - marketing for startups (remote SG/MY/IN) #jobhunt #jobsearch #hiring 👋 Thanks to Ben Lang for putting this list together
Glowing.io - Unified, Intelligent Customer Engagement Solution
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#hiring *Senior Business Administrator Product Management Public Charging (m/f/d)*, Munich, *Germany*, fulltime #jobs #jobseekers #careers #Munichjobs #Bavariajobs #SalesMarketing *Apply*: https://lnkd.in/gJv65Bhw Bewerbungen sind ausschließlich online über unser Portal möglich. Bitte habe Verständnis dafür, dass wir Bewerbungen, die uns per E-Mail erreichen, nicht berücksichtigen können. Stellenbeschreibung Main responsibilitiesTaking full E2E responsibility for the roll-out of our Public Charging (EMP) offer in the B2C segment to multiple countries across EuropeJointly defining product vision and strategy for our Public Charging offer in close collaboration with local markets to offer a leading charging experience for our B2C customersTranslating our ambition into a roadmap of product features that allows us to continuously improve the E.ON Drive Comfort app and respond to customers needsMaintaining an excellent market understanding to identify strategic opportunities for our Public Charging offer and guide a customer-centric decision making Closely working with our partner providing the E.ON Drive Comfort App and internal stakeholders to translate our product vision into reality and ensure that features are implemented aligned, in time and seamlesslyOverseeing the product performance with a close look on customer, revenue and gross margin growth as well as constantly reviewing and adapting the business model Ensuring a high level of communication between different stakeholder groups and driving a collaborative working culture QualificationsUniversity degree in Business Administration, Engineering, Computer Science, Natural Sciences or comparable3-5 years of experience in a product management, consulting, or a similar role in a dynamic environmentExperience in eMobility and/or app development is a strong plusStrong interpersonal and communication skills and the ability to build lasting working relationships with various stakeholdersExcellent strategic thinking, problem-solving skills and a strong hands-on mentality to manage complex tasksAbility to work and prioritize in a fast-paced environment and act effectively under pressure Entrepreneurial and strong growth mindset with intrinsic drive to scale our existing business and leverage new business opportunitiesStrong customer and market orientation, with the ability to build bridges between business needs and technological requirementsWillingness to travel and work flexiblyE.ON is united in working on the most exciting issue that our generation needs to solve: climate change! With all our employees and customers, we are a global community of innovators and changemakers, all with the belief that each one of us can make a difference for our environment, for our society and for our children We shape the future. To keep you motivated and healthy we are offering you the following benefits:Flexibili
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DVA is not associated with this job opportunity. Director Customer Success Management https://lnkd.in/g-Ki3n5h What You Will Do: Managing a team of CSMs and helping them to deliver exceptional customer experiences. Setting, measuring, and analyzing metrics to clearly indicate what success looks like. Hiring and growing your CSM team to keep pace with customer demands. Using a CS CRM to scale the CSM function and engage the entire company in CSM activity. Identifying further data requirements for the CRM and working with CS Operations to enable... #innovation #management #digitalmarketing #technology #creativity #futurism #startups #marketing #socialmedia #socialnetworking #motivation #personaldevelopment #jobinterviews #sustainability #personalbranding #education #productivity #travel #sales #socialentrepreneurship #fundraising #law #strategy #culture #fashion #business #networking #hiring #health #inspiratio
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Become a Strategic Planning contractor at Innivee Strategies. ✅ Facilitate strategic processes. ✅ Conduct environment assessments. ✅ Define strategic priorities. ✅ Provide valuable insights. Apply now: https://lnkd.in/e3MFU5U5 #StrategicPlanning #Hiring #ContractorJobs #InniveeStrategies [Image Description: A dark blue background with a dotted pattern on the left. The Innivee Strategies logo is centered at the top in white. Text reads "CONTRACT" and "WE'RE SEEKING SPECIALISTS IN STRATEGIC PLANNING". Bullet points: - Facilitate strategic thinking and alignment. - Conduct environment assessments. - Define strategic priorities and plans. - Provide insights through data analysis. Orange "APPLY NOW" button at the bottom. End of Image Description]
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CRO @ InflowCX | Sales, CS & GTM Leader | Team & EBITDA Builder | PE & M&A Veteran | CX & Contact Center Domain Expertise
Interrupting your President's Day Weekend LinkedIn scrolling to tell you we are #hiring an exceptional Senior CX Consultant to join InflowCX! WHY: We are helping a lot of organizations with their #contactcenter and #CX tech strategies (digital transformation, AI and automation uses, prem to cloud... it's a busy and important time for companies making some key changes) WHAT: Help organizations de-risk and make the right CX decisions by bringing our structure, expertise, and resources to them (see the full description on our website - Resources > Careers > Consulting) WHERE: Remote, USA HOW: If that fits your skills and gets you excited send a note to Stanton Smith with your credentials Please give a quick comment or share to help us connect with the right person AND help someone great out there who is looking for that great new landing spot!
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Helping medtech leaders fill challenging or critical hires, by using a robust and transparent recruitment process, which ensures they appoint the best available candidate in the entire market, in a time efficient manner.
In the last couple of years, digital transformation and the changing workplace have created concerns for many medical sales candidates. Up to 61% of employees say they’re worried they don’t have the skills required to thrive in their industry in the years ahead. At the same time, 80% of CEOs say they’re concerned about the lack of digital skills in their workforce as many employers need their team members to be comfortable using the latest technology, from cloud-based apps to AI. Hiring is changing. To get a handle on what is happening you can download our latest hiring trends report for the medical sales sector here-> https://lnkd.in/exiNvj5Y
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