Co-Founder and CEO at BookLeaf Publishing (bootstrapped) | Published 12K+ books | Sharing what I learn along the way.
My mentor gave me a wake up call. To give you a context, if my business is at 1, his is at 6-7. And he pointed out all the things we were lacking on. Absolutely tore apart our model. 📌 Our funnels. 📌 Our organic presence on internet. 📌 Our lack of a community and referrals. And that’s when I realized what all these things have in common. They were all customer-centric. Better funnels? Learn how to create better value for customers. Better organic results? Make it easier for your customers to find you. A community? Make your customers’ so delighted that they stick around. Every step you make about your business has to be made with the customer in mind. Be customer obsessed and that’s how you win. My mentor gave me a wake up call. Now I’m giving you yours. Get customer obsessed. Thank me later. P.S - What’s the last thing you did to make it easier for your customers? #startup #enterpreneurship #founder #business
📌How can I help you? - I am entrepreneur - Published over 12,000+ books - Scaled my company to 4+ million in revenue Slide in my DMs to know how to get started :)
The wake-up call we often need comes from those who have walked the path before us. Your mentor's insights are golden…when we shift our focus to being customer-obsessed, we unlock doors we never knew existed. Musavir Khurshid
Even up to your delivery processes. Make it seamless.
Being customer-centric truly is the key. Recently, I revamped our onboarding process to make it smoother and more welcoming for new clients. Musavir Khurshid
The moment you shift all the attention from you to your customers... You are one step closer to building a bond with them. A bond with them >> You being the only choice for them. When they see you as the only choice >> more sales for you. Thanks for the wake-up call, Musavir Khurshid
Great insight! I remember facing similar challenges early on. Once we started focusing on customer needs, our engagement and referrals skyrocketed. It’s all about understanding and prioritizing their experience - no doubt!
These are valuable insights into elevating your business focused on enhancing the customer experience, Musavir Khurshid! Shifting the perspective to prioritize customer-centric strategies can transform how we operate and connect with our audience.
True that! Having a customer-centric approach is the key to making it a big. How did you get a mentor?
Thanks for sharing Musavir Khurshid , a mentor plays a crucial role in our journey
Co-Founder and CEO at BookLeaf Publishing (bootstrapped) | Published 12K+ books | Sharing what I learn along the way.
1mo📌Things you need to start learning in 2024: -> Sales -> Marketing -> Persuasion -> Psychology -> Supply and Demand -> How to run ads -> Finances -> Team building P.S. - What are you learning in 2024?