Nagham ElRawi’s Post

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Account Manager | Client Relationship Building & Management | Marketing Specialist

Do your customers know what to expect from your brand? Consumers have the biggest upper hand they’ve ever had. It is crucial for businesses to have a seamless presence across all platforms and marketing channels. Creating a unified online and offline experience through an omnichannel approach leads to: 👉🏼Enhanced customer experiences 👉🏼Overall Increased engagement and reach 👉🏼Data driven insights 👉🏼Long term business growth This is achieved through: 👉🏼Creating a sense of safety for customers 👉🏼Connecting with your audience both online and offline 👉🏼Ease of the customer journey Embracing omnichannel marketing is no longer an option, but a necessity for brands across the board. Customers have built-up expectations and are easily disappointed! ⁉️Which channel is the biggest source of new customers? ⁉️Are there significant drop after a certain touch point of the customer journey? ⁉️Which channels are the source of the highest conversion rates? These are all questions that you should be constantly revisiting. #OmnichannelMarketing #CustomerExperience #BusinessGrowth #MarketingStrategy #Marketing #AccountManager #DigitalTransformation

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