Nango (YC W23)’s Post

Great docs are an essential part of the product for dev tools 📖 We recently rebuilt Nango’s docs from the ground up. Here are our learnings: 1. Treat the docs as a product 🎁 Just like other features, we continuously collect customer feedback and improve and refine the docs. It takes a lot of time, but we think our docs are a crucial feature of Nango! 2. The docs can power entire features 🔖 Our docs have a page for each API that Nango supports. On this page, we document API-specific quirks, gotchas, and helpful links to get started with the API on Nango. It’s a helpful feature of our product, implemented entirely on the docs! 3. Don’t reinvent the wheel on structure 🔀 It turns out there is a proven best practice for structuring developer docs. Like other UX patterns, using it will help every developer feel more quickly at home in your documentation. See the link in the first comment! 4. UX & UI matters ✨ Switching our docs to Mintlify has greatly improved the readability and navigation of our docs. It lets us focus on writing great content instead of fighting layout issues. The built-in API playground is the cherry on top. 5. AI chatbots are a great fit for docs 🤖 Our docs have a built-in AI chatbot (powered by Inkeep). It's a great addition to keyword-based search, as it lets new users ask structured questions about how to use Nango. I highly recommend it! What are your learning from writing docs for developers? I am looking forward to reading them in the comments! #saas #devtools #docs

PRODUCT DESIGN COMMENTARY - THE SPARKLES ICON & AI ONBOARDING HURDLES In this entry of Product Design Commentary, brought to you by Nam Bui, our designer highlights the confusion caused by the Sparkles icon (✨) in AI interfaces and shares tips for designing simple, user-friendly onboarding for AI tools. 1/ The Sparkles Icon – Clear or Confusing? The Sparkles icon is showing up everywhere in AI features, but it’s often unclear. Does it mean favorites, promotions, or something AI-related? Without context, users are left guessing, and that creates confusion. Context matters. When we introduce abstract icons like Sparkles, clarity needs to come with it. 2/ AI Onboarding - Keep it Simple, Keep it Clear Good onboarding is about clarity, not complexity. Skip the long tutorials—users need concise, contextual help that appears as they explore. The goal is to offer clear instructions and broad, relatable examples that guide users without overwhelming them. Take note from real user feedback: stick to broad concepts, show what’s possible, and then step aside. For the full read, head to: https://lnkd.in/gaTVc4RQ #uxui #productdesign #dwarves #Software _ Product Design Commentary offers clear insights into design choices that shape user experiences—what works, what doesn’t, and why it matters. Join our community and stay connected with fellow tech enthusiasts: - Discord: discord.gg/dwarvesv - Github: https://lnkd.in/gZZ2eZMu - Website: https://dwarves.foundation

I agree with all of this advice. 1) Learn to solve increasingly complex problems. 2) Specialize (and in my opinion, specialize in product strategy and UX requirements definition) 3) Personal development — keep learning. #OOUX helps with the first two, my courses are there for your continued growth 🤓 https://lnkd.in/egtWsXVg

One egregious example of "AI" abuse in UX is Atlassian's label "suggestions" for Trello. 1. I don't need to be suggested labels because it's not even related to the content, it seems. 2. On initial load, it's confusing, since now I have to visually parse TWO lists of labels - the useless AI one and the actual one. 3. Lastly, and I cannot stress this enough, why, in the name of holy cow, are you giving me four suggestions *when there are eight total*? I THINK I got this - I can choose out of 8 things that are staring me in the face and are color-coded.

A new AI tool on the block!! 😍 I can create so many new things 😯 I’ll be replaced by the end of the year With the endless stream of new AI tools, and yes, I am talking about you Figma 😉 I am concerned product designers may lose sight of their core responsibilities. New features like Make Designs from Figma can be handy to visualise something quickly, ensure we are all on the same page, and help to get buy-in. However, product designers must solve real problems, get under the skin, and understand every detail to turn big ideas into tangible digital solutions. #AI #Config2024 #uxui #productdesign #Figma

Figma's Major Redesign: Streamlined UI with AI Integration Figma has introduced a significant redesign of its user interface, marking the first major update in nearly five years. Led by VP of Design Noah Levin, the revamp, internally known as UI3, focuses on decluttering the platform while integrating powerful AI tools to improve accessibility for new users and optimize the workspace for experienced designers. The new design streamlines the toolbar and properties panel, making it more intuitive without compromising the needs of professional users. Figma’s AI-powered tools, now more easily accessible, offer features like quick prototyping, automatic background removal, and content generation, transforming the design process while maintaining user focus on creativity. Source: https://lnkd.in/dZDDjhtB

Figma's Major Redesign: Streamlined UI with AI Integration Figma has introduced a significant redesign of its user interface, marking the first major update in nearly five years. Led by VP of Design Noah Levin, the revamp, internally known as UI3, focuses on decluttering the platform while integrating powerful AI tools to improve accessibility for new users and optimize the workspace for experienced designers. The new design streamlines the toolbar and properties panel, making it more intuitive without compromising the needs of professional users. Figma’s AI-powered tools, now more easily accessible, offer features like quick prototyping, automatic background removal, and content generation, transforming the design process while maintaining user focus on creativity. Source: https://lnkd.in/dc2KYXBe

Stop Failing to align that text in Figma 🛑 Check this 👇 Figma introduces AI-driven features including Visual Search, Asset Search, content generation, prototype creation from static mocks, and more under the Figma AI suite. These tools aim to automate design workflows and enhance usability, available for free during the 2024 beta period, with optional AI model training starting August 15. which honestly, who in the world is going to opt 😶 Like this post so I can teach this guy, How to write in Linkedin - Sentient Matters AI 😌 #ai #technology #innovation #future

🚀 Excited to share the latest project I've been working on – an **AI Calculator**! 🎉 This innovative tool combines advanced AI capabilities with a **simple and intuitive UI/UX** design, making complex calculations easier than ever. Whether you're solving scientific equations, scanning handwritten notes, or just doing quick math, this AI Calculator is designed to be user-friendly and efficient. Highlights include: - **Clean and Simple UI**: Easy navigation and accessible features for all users. - **Voice Control**: Calculate hands-free with voice commands. - **History Tracking**: Review and manage your calculation history with ease. - **Customization**: Personalize your experience with themes and settings. Check out the design and prototype on Figma: [https://lnkd.in/gJFguWj8] I'm incredibly proud of how this project has turned out and can't wait to see how it helps others in their daily tasks. #AI #UIUX #Calculator #AppDesign #Innovation #UserExperience #VoiceControl #Tech

Couldn't agree more with Kyle Becker on #AI in Figma: "There are a lot of things that I really would want AI to help out with. None of my clients come to me because they need a generic solution—they come to me because they need a bespoke solution for their particular problem. So if AI can help me knock out beautiful journey maps, wireframes, etc... faster, that helps me spend more time on the things that they're actually paying me for (the thinking). The above is 10x more true if they're using it to help me with design systems. Working with design systems is so time consuming, and it is really expensive for my clients too. If AI can help optimize that—it would be a dream. I can charge more money for less hours of work, my clients get more value for less money overall. We all spend more time thinking about the UX problems that make their situation unique (rather than the boring stuff)."