We meet a lot of Quality Managers in this line of work. From my perspective, here's what makes them successful or.. not: Successful -Fully owns Quality Unit regardless of management commitment or understanding -Technically proficient in applicable categories (oils, powders, liquids, gummies, etc.) -They understand building systems that make life more predictable is the way to win -Isn't scared to have tough conversations with the leadership team, even if they're scary -Constantly looking for ways to improve themself as an individual -Absolutely obsessed with customer safety and satisfaction -Has strong regulatory awareness -They understand business fundamentals -Asks questions constantly -Unrufflable feathers -No ego Unsuccessful -Blames the state of their lame QMS on "management commitment issues" -Has limited regulatory awareness beyond whatever directly impacts their role -Always says "at my old company..." and proceeds to judge everyone -Looks towards hiring more people (permanently) when confronted with temporary problems -Never has anything nice to say about anyone -Brags about being tough on everyone -Won't ask questions but loves the opportunity to speak -Loose cannon -Easily frustrated Every person, every business, and every role is different. If you can lose the ego, be nice, and be consistent, you'll do ok in this world, regardless of what you do and who you do it for. Unsure how to lose your ego, be nice, and be consistent? Let's talk before your colleagues campaign for your termination. 👀 #quality #compliance #leadership #consulting
Thanks for sharing, great list!
Beverage Manufacturing & Co-Packing | Business as a Force for Good @ Circle Beverage
1yThis is so spot on it is scary. Great insight for QA and manufacturing leaders.