Please join us in congratulating Marisa Britton on their recent promotion to Client Success Experience Agent! In this new role Marisa is responsible for providing white glove service to a select portion of our client base. This promotion is a testament to Marisa's dedication to NDR's core values.
#Congratulations#PromoteFromWithin#ClientFocused
🔮 The future of sales belongs to those who never stop evolving.
Marisa's forward-thinking approach is spot on:
✅ Continuous engagement with the team
✅ Consistent use of proven strategies
✅ Commitment to ongoing growth and improvement
How are you preparing for your future in sales? Drop your plans below!
#FutureOfSales#CareerGrowth#NeverStopLearning
💥 Sometimes, all it takes is one breakthrough to change everything.
Marisa's story of conquering a challenging market is pure inspiration.
With the right strategy and support, she:
✅ Opened up a new post office
✅ Became THE go-to benefits coordinator
✅ Generated $25,000 in just two weeks!
What's been your biggest sales breakthrough? Share your win!
#SalesBreakthrough#SuccessStory#PersistencePaysOff
Business Appraiser | Solving Complex Business Valuation and Transaction Problems | Business Succession and Exit Planning | Estate and Gift Tax Valuation | Buy-Sell Agreement Valuation | Charitable Giving Valuation
Good News for N Brown Group. 🎯📈
With smart choices and a keen focus on profitability over volume, they've managed to turn a tighter ship, hitting £13.3m in profit. It's no small talk; their efforts in elevating customer experience and embracing strategic shifts (like JD Williams' premium Anthology line launch) are showing in their numbers. 💼💡
👏 Big applause to their team for keeping the focus amid the economic waves.
#NBrownGroup#RetailGrowth#BusinessStrategy
CEO with excellent leadership skills and an entrepreneurial spirt. Life Insurance Policy Appraisal Expert. Published author “It’s Never too Late” and subject of a new documentary “Cashing Out,” owned by The New Yorker.
I can see why this creative from Specsavers is getting praise, but honestly, it rubs me the wrong way.
First, the positives: it's clever, reactive, and extremely well-executed. Full marks on that front.
But there's a disconnect between the marketing and the reality. What this video really tells me is not all customers are treated equally at Specsavers.
Would their team board a plane to hand-deliver replacement glasses to me?
No.
Would the company give an employee an all-expenses-paid trip to another country to enjoy the sights and local food and a concert, just to give me my glasses?
No.
So we have the disconnect.
Marketers see clever execution and pat each other on the back.
Customers wonder how many Instagram followers and how much money in the bank they need to get comparable service.
One look through the comments shows that international pop star Gary gets VIP treatment, while regular customers are waiting for resolutions after 6 months.
Effective marketing isn't just about being clever and original. It should, in my humble opinion, also not piss people off by telling them they aren't as important as other customers.
And okay, you could make the argument that famous people will always get preferential treatment. Maybe that's true. But is it appropriate to then rub that into the faces of your other customers?
🤷♂️
Head of Growth; creative and strategic brand director
Specsavers + Gary Barlow's broken glasses = The right kind of attention. Reacting to cultural moments is what we do every day, but I think this has to be one of my favourite so far.
When the team spotted that, the one and only, Gary Barlow, had broken his glasses on tour, our fabulous team followed him all the way to Bologna with his prescription glasses. The journey was documented, from start to finish, with Gary also getting in on the action.
Max HamiltonHannah DakinJane DuffyJonny EdgeMartin KevillLisa Hale#creative#social#reactive
Strengthening customer service and team wellbeing for leaders focused on standing out as a business of choice. ✨Customer Service ✨Communication ✨Employee Wellbeing Speaker | Virtual Trainer
Ever been in line and found something that just made you smile? At an Eddie Bauer Outlet, this little guy was waiting to say hi —a doll, chilling in a cup, holding up a welcome sign. It’s the small things, isn’t it? Brightened my day before I even reached the register. Sometimes, it's these tiny surprises that remind us we’re a valued customer. It turned a dull time waiting in line, into a memorable moment worth sharing.
#EngagementStrategies#ServiceExcellence#CustomerService
𝐓𝐮𝐩𝐩𝐞𝐫𝐰𝐚𝐫𝐞 𝐓𝐚𝐤𝐞𝐬 𝐚 𝐓𝐮𝐦𝐛𝐥𝐞: 𝐓𝐡𝐞 𝐋𝐚𝐬𝐭 𝐒𝐞𝐚𝐥 𝐨𝐧 𝐚 𝐎𝐧𝐜𝐞-𝐕𝐢𝐛𝐫𝐚𝐧𝐭 𝐋𝐞𝐠𝐚𝐜𝐲
Big news in the business world: Tupperware Brands has filed for Chapter 11 bankruptcy as it grapples with declining sales and a fierce lender dispute over its assets. As the iconic brand seeks to navigate this challenging time, the future remains uncertain. Will it pivot to a digital-first model or succumb to foreclosure?
This case is a vivid reminder of how quickly market dynamics can shift, even for longstanding brands.
Will this be the end of an era, or the start of a new one? Ann Handley, Ambi Parameswaran, Neil Patel—how can brands ensure they stay agile and relevant in a fast-paced market? What are your thoughts on Tupperware's future? How can legacy brands reinvent themselves?
#Tupperware#BusinessTransformation#Bankruptcy#RetailCrisis#BrandEvolution#CorporateRestructuring#ConsumerTrends
We strive to build strong client relationships. Thanks, Joanna, for your kind words!
"We LOVE our relationship with the Odetta team and they're always super responsive when we need to work through a process. Specifically appreciate that you can scale up and down with the ebb and flow of the business. Big fan of the Odettians.”
#ClientTestimonials#SuccessStories#clientlove#clientfeedback#customerreview
Co-President & CFO at National Debt Relief, LLC | Future of Debt Relief Solutions | Financial Wellness | Marketing Leader
2moAmazing news, Marisa! Your dedication and commitment to NDR's core values are truly commendable.