National Express LTD reposted this
Festivals and events are a strategic revenue stream for National Express - and this week has been booming in more ways than one. We operated more than 30k passengers journeys across Boomtown Festival last weekend and the Taylor Swift concerts at Wembley Stadium where we are exclusive coach partners. Passengers tell us they value the comfort and convenience of our services. For festivals in particular, the ability to carry luggage sets us apart and, for event travel, customers are taken to the heart of the venue with ease. None of this would be possible without our fabulous NX team, volunteers and our valued partner operators. They go above and beyond and as a result, more customers are travelling with us each year. Thank you for all your efforts this week #teamNX And if you are one of the lucky ones seeing Taylor Swift over the next few days, I hope you have a great time!
Alex Jensen your service today from Golders Green coach station to Luton airport was appalling. I booked the 3.46am and arrived at 3.20am. At about 3.45 a Stanstead coach arrived. I asked the driver where the Luton bus was and he said it will arrive in a few minutes. Me and my fellow passengers waited another 15 mins. Nothing. I found your tracking page and the coach was expected at 5.36am! Nobody at the station to apologise nothing. I was running extremely late for my flight so took an Uber. This is not acceptable. Please can someone contact me urgently to to arrange urgent compensation.
Well done #teamNX and Bhavik Patel for continued growth in this area, Wembley Stadium is the jewel in the crown of the #TaylorSwift #Eras tour. If you know… you go #nationalexpress
Great work National Express LLC
Well done alex best struan
We were at boomtown with 6 of our vehicles for you, plus we are Swifties too this weekend for you! 🎵 #partneroperatorforover20years
Alex, thanks for sharing!
Fantastic!
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2moWhat a terrible company National Exprees are - when you accept bookings on behalf of Ryan air and there is no recourse to change bookings as you both blame each other.