Nava reposted this
For the past two years, I had the immense privilege of working with the Office of Unemployment Insurance Modernization at the United States Department of Labor (USDOL) alongside my incredible team of Nava designers, communications experts, and engineers. This was my first initiative in the civic technology space, after starting my career working in Big Tech, and it was an incredible learning experience. I got to work alongside folks who’ve spent their entire careers advocating for labor rights, and who’ve been in the trenches of government agencies for decades, tirelessly working to provide people access to unemployment benefits. Now that the work has come to a close, here are a couple highlights: 1. We delivered both an in-person and virtual convening at USDOL for over 100 stakeholders from the unemployment insurance (UI) ecosystem to discuss the future of UI from a systems change perspective. https://lnkd.in/gQ5s8pUn 2. We created a series of recommendations for states on the UI claimant experience based on extensive research, which included a pilot usability study alongside interviews with experts from USDOL, state workforce agencies, legal advocates, and UI technologists. https://lnkd.in/gTZVnh8y Thank you to all of the amazing people who partnered with me on this journey. It was particularly gratifying to meet some of you in person in Washington DC after so much time spent working together virtually. While I’ll be working on other benefit programs outside of the UI space for now, the world of civic tech is small, and so I hope we will cross paths again soon.
What a great picture! We miss you guys!
Love the Nava team
Thank you to you and your team for all the hard work! I’m glad for the time spent together and hope our paths cross again.
Love how you’ve been a champion of the social good in your work fam!
This made me so happy to see Sibonay Koo! It was so great watching you grow into an incredible leader with that work and all the progress you made in those two years. So excited to see where you land next and all that accomplish!
Congratulations to the awesome team. 😀
So wonderful to see this update! Excited for what’s next for you in the civic tech world :)
Way to go!
Fractional DEI&B Officer • Civic Technologist
1moI’m really happy to see this update! What’s next?