No Boundaries 2 Foster Success (NB2FS)’s Post

Simple communication is always the most effective.

Here are some great tips to better conversations.

10 easy tips to have better conversations.

Communication is more about listening than talking. Here's 10 tips on how you can make your next interaction more genuine and meaningful.

Ten tips for better conversations. I see some things I can work on. How about you?

The Keys to Successful Salesforce Implementations: Presence and Active Listening As Salesforce consultants, our technical expertise is crucial. But two often overlooked skills can make or break a project: being fully present and practicing active listening. Let's explore why these "soft skills" are essential for any Salesforce professional services team. Being Present In our hyper-connected world, it's easy to be physically in a meeting while our minds are elsewhere. However, true presence means: • Giving clients your undivided attention • Picking up on non-verbal cues and energy in the room • Responding thoughtfully rather than reactively • Building genuine connections and trust When we're fully present, we absorb more information, ask better questions, and provide more tailored solutions. Active Listening Active listening goes beyond simply hearing words. It involves: • Focusing intently on what the client is saying • Seeking to understand, not just waiting for your turn to speak • Asking clarifying questions • Paraphrasing to confirm understanding • Noting both what is said and left unsaid By actively listening, we uncover the real needs behind feature requests and align our solutions with business objectives. The Impact on Project Success When Salesforce consultants master presence and active listening: 1. Requirements are captured more accurately 2. Solutions are better tailored to client needs 3. Stakeholders feel heard and valued 4. Trust and rapport deepen, leading to smoother projects 5. Potential issues are identified earlier Cultivating These Skills Like any skill, presence and active listening improve with practice: • Start meetings with a brief mindfulness exercise • Put away devices and close unnecessary tabs • Take notes by hand to stay engaged • Practice reflective listening techniques • Seek feedback on your listening skills By prioritizing presence and active listening, Salesforce professional services teams can dramatically improve project outcomes and client satisfaction.

These are some great practical ways to engage in meaningful conversations with people on a daily basis. Which one have you mastered? #communication

#networking events can be difficult for some of us. Conversations with your manager or co-workers may feel awkward sometimes. We loved this TED Conferences advice providing 10 simple rules to have great conversations. “A good conversation is like a miniskirt; short enough to retain interest, but long enough to cover the subject.” #womeninmanufacturing #tedtalk #conversationskills

Effective conversation involves actively listening, clearly and concisely sharing your thoughts, and showing empathy and respect for the other person's perspectives. It includes asking open-ended questions to encourage dialogue, using nonverbal cues like eye contact and body language to show engagement, and providing constructive feedback. Adapting your communication style to suit the context and the individual ensures that the conversation remains meaningful, productive, and enjoyable for all parties involved. #effectiveconversation #smartcommunication

Really great talk on the importance of a conversation and conversation skill. It is the skill that schools or universities or work places do not teach. In previous decades, all elitist private schools had conversationalist abilities in their standard curriculum (maybe still do, worth checking 😀), as it was always very obvious to the elites that language is power.. Today, many children and adults find it hard to articulate their thoughts and emotions in a spoken language and in social, formal and even informal situations. Socio-economic disadvantage contributes to it. Speaking to a person in front of us may be too overwhelming and even impossible to many. There are also neurodivergent and emotional obstacles that make conversations harder. Yet learning how to do it would be worth it! Not to gain power and position, but to understand the other and ourselves better.