NCR Voyix’s Post

New Episode! Bruce welcomes back special guest Keith Bird for a second episode, where they discuss the vital role of customer service in business success. Learn how delivering exceptional experiences can elevate your brand and boost growth. Watch the latest episode 'I Want What You Want' out now on all platforms. https://buff.ly/4eDcxDt #iwantwhatyouwant #keithbird #meaningbusinesspodcast #businesspodcast

Watch Jared DeLuca from Appcues explain RevenueHero's key feature - Lead-to-Account Matching. He has explained it so well that it directly goes into our internal training videos. Thank you Phil Gamache and Humans of Martech for this banger episode. One of the best. If you're in any GTM role, do watch and see how the top companies operationalise their work. Check out comments for the full episode.

Ever find yourself waiting on manager approval to close a deal?   It’s time to break free from the ‘Let me check with my manager’ cycle. Join us on Contact Centre Focus as we explore the power of frontline autonomy in accelerating deals and enhancing customer satisfaction. Discover strategies for making swift, customer-centric decisions and bidding farewell to delays.   🎙️ ‘Stop Using Manager Controlled Offers!’ – say hello to selling certainty! Tap the link in bio or search for Contact Centre Focus on your favourite podcast platform.   #ContactCentre #SalesStrategy #CustomerExperience   📍 Brought to you by Reality Training, your go-to partners for contact centre excellence. Explore practical advice and tips tailored for the contact centre community. Over 40 bite-sized episodes, each a 10-minute listen, for a quick confidence boost or burst of knowledge during your coffee break or commute. Available for free download on your preferred podcast platform.

👋Peter Ord joined Kevin Metzger and Roman Trebon on the latest episode of the Customer Success Playlist podcast! This episode delves into the world of customer onboarding and implementation, exploring how GUIDEcx is revolutionizing the way companies engage and support customers during onboarding. The three discuss the importance of transparency, communication, and technology in creating an exceptional onboarding experience. Tune in to learn about: ▪️The challenges of customer onboarding ▪️The significance of effective communication ▪️How technology can enhance the onboarding process ▪️Tips for improving customer satisfaction and loyalty Listen here ➡️ https://lnkd.in/eYyG_raZ #CustomerSuccess #CustomerOnboarding #CustomerExperience #CustomerSuccessPlaybook #OnboardingStrategies #TechnologyInOnboarding 

Your guts will help you get started. Your heart will keep you going through thick and thin. Your brain will tell you where you are and hold you accountable along the way. Have some guts, lead with heart, and use your brain. This is the approach you’ll find on The Humanity of Sales podcast. I covered "The Beginner's Guts" last week. Up next: "The Beginner's Heart,” which is now streaming: https://lnkd.in/g9pXev64

🌟 Introducing Traba Talks! 🌟 We're excited to launch our new series, "Traba Talks," where we share the successes and stories of our incredible customers. 🎤✨ In each episode, you'll hear snippets of our customers' experiences, showcasing how Traba's solutions have positively impacted their operations and helped them achieve their goals. 📈🏅 Today, we're excited to share our very first episode featuring an inspiring journey with Traba. 🤝🏼 #TrabaTalks #CustomerStories #Traba #LaborThatWorks

This talk on utilizing creative thinking in organizations by Manuel Sosa of INSEAD is definitely worth a listen! #creativebusiness #organisationalpsychology #creativityinaction

🎙️ Step into the dynamic world of Acuiti Talks - A Podcast Series by Acuiti Labs as we unveil our premiere episode this Thursday, May 23, 2024. Explore the fascinating realm of optimizing Quote-to-Cash processes, where efficiency, revenue growth, and customer satisfaction merge. 🔗 Tune in and embark on a revolutionary journey to transform the way we do business together! #AcuitiTalks #PodcastLaunch #QuoteToCash #BRIM #SAPBRIM #RevenueManagement #CustomerSatisfaction

What is creative thinking? Are we all born creative thinkers or is creativity something that can be learned, honed and practiced over time? Can creative thinking be put to good use in an organisational sense? If so, when, where, how and to what end? In this podcast episode we speak to Professor Manuel Sosa on the importance of creative thinking. #insead #inseadexecutiveeducation #creativethinking #manuelsosa Manuel Sosa

REPOST:In this exploratory episode, Chris Liu and I get Philosophical on the indicators of product success. If you are curious about how to articulate good business outcomes with your design decisions, then you'll find this conversation interesting.  Connect with Chris: https://lnkd.in/gxjYyd8V