Notre Dame Federal Credit Union’s Post

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Happy 5th work anniversary, Anisia! A little from Anisia: I started with Notre Dame FCU on September 9, 2019, as a float Member Service Associate; I floated to the branches helping cover the teller lines and sometimes the ITMs. I did that for two years after which I briefly went to the Shamrock Center as a Member Relationship Advocate before going back into the branches as a Service Supervisor. Here’s a story from a few years back: A member came into the branch and wanted to do a cash withdrawal of everything she had available in her account. I knew this was out of the ordinary for this member. After asking a few questions, I realized that she was being scammed. Her phone rang and it ended up being the scammer telling her that she won a free car and needed to make a cash withdrawal to pay the delivery fee. The member gave me her phone and I talked to the scammer, and they got scared and never called her back. The member was very grateful and wanted me to assist her moving forward with anything she needed because she trusted me. That is what motivates me most, the members. I love to see members come in and look for me to assist them, or to teach them things about banking that they didn’t know. I also enjoy teaching my team and fellow partners, helping them learn and grow as well. I am grateful to have worked at such a great company for 5 years and I hope there are many more to come. Starting Sep 9 (which is the anniversary) I will be starting a new position as a Float Member Service Representative. I am excited for this promotion; I will be able to meet more members and have many more opportunities to change a life. I hope that I will be able to learn more about the credit union so I can build a future here and create many more years and memories.

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Rafael M.

Good News Communicator / Advocate at INOVA Federal / Producer / Singer / NMLS# 2310188

1mo

Congrats! You are one of the greats Anisia Wells, I know you will exceed any expectations. You are not only a professional in what you do, but you have the most important quality that you care about the people you help. I am proud of you!

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