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Are you attending #shoptalk2024? Let me know if you want to chat content, commerce & GenAI, or simply catch up! I am hosting a series of open houses and round tables with Trinadha Kandi and Deloitte Digital on GenAI readiness, GenAI personalization, and performance metrics that really matter, and would love to connect. #deloitte #deloittedigital #shoptalk

We sat down with James McGhee, Director of Customer Experience at FOOTASYLUM, to discover why Footaslyum chose Chattermill as their #1 Feedback Analytics platform. "If somebody was on the fence about using Chattermill, I would ask if they truly care about what their customers are saying. If you genuinely want to change your customers' journeys and lives, you need a platform to give you great insights. When it comes to cost, the number of people required to do that project manually would far exceed the cost of the product." For more on the ROI Footasylum has achieved with Chattermill, watch the full interview below.

Hey, we’re Flowcode! 👋 We've seen some new faces around, so it’s the perfect time for a quick reintroduction. What makes our QR codes different? There’s so much more than just the scan. 📲 Flowcode helps brands turn IRL into their best converting, lowest cost channel with real-time analytics, geolocation insights, and first-party data collection—while keeping your data 100% yours. Plus, our artist-designed codes don’t just look great—they create deeper, data-driven connections between brands and their customers.🤝 And that’s just the start. Want to learn more about how we can help your business? Reach out at partner@flowcode.com. 📩 https://lnkd.in/ev67jUDm #flowcode #qr #qrcode #qrcodes #dataprivacy #firstpartydata #crm #customerengagement #digitalmarketing #ooh

Kodif is headed to Shoptalk next week in Las Vegas! 👏 Are you attending too? Let's schedule a coffee chat ☕ to discuss the latest in CX automation and gen AI for customer support 💙 #Shoptalk2024 #CXautomation #genai #customersupport

There is immense power in utilizing conversation data. At Authenticx, we believe understanding and addressing customer needs starts with listening at scale. To see that potential we created this 7-step playbook to set strategic and actionable goals to connect with your customers and drive meaningful change in your organization by beginning to build a program built around the power of conversations. Download the Playbook here ➡️ https://hubs.li/Q02K8z5Y0 #Authenticx #ListenatScale #CustomerExperience

"Ditch the paperwork and join the revolution! Loving how Omniuse is transforming the way we handle forms #GoPaperless #DigitalForms" Sign up for omniuse.com today! . . . . . . #omniuse #formautomation #forms #customerreach #timesavingtools #businessefficiency #streamlineprocesses #customforms #mobileapps #webforms #digitalautomation #savetime #boostproductivity #processoptimization #customerengagement #businesssolutions #formbuilding #effortlessforms #userfriendly #controlandefficiency #simplifyyourworkflow

🌟 Streamline your appointment management with AppointimiZe! Schedule appointments effortlessly, manage employees and customer data seamlessly. Gain valuable insights with insightful analytics and customize settings to fit your business needs. 📅👥📊🔔🛠️💼 #AppointimiZe #AppointmentManagement #StreamlineYourBusiness

Leaving Vegas after an incredible time at Shoptalk 2024! The quality of the sessions and meet-ups was fantastic with a few key themes around AI, retail media and customer experience in the stores. I tried to capture that experience in a short reel as I learned more on the role of short-form video in capturing Gen Z's attention with staggering figures like 3.5 billion shares of reels daily. In-store experiences are being redefined through tech, with a clear message: technology must enrich the customer journey, not complicate it. And as we ponder over the nomenclature—Omni, Unified Commerce, or Cross-Channel—the core remains unchanged: the customer is at the center of it all. As we at shopreme and as an industry as a whole innovate and adapt, it's the customer's voice that directs our path, their experience that measures our success. #Shoptalk2024 #RetailInnovation #CustomerJourney #GenZ #RetailMedia

🚨New Feature Alert: Introducing INSIGHTS Data is power. We understand that at Recombee, which is why we are excited to introduce INSIGHTS, the latest addition to our Admin UI. This advanced analytics tool allows you to: - delve deep into customer behavior - track any KPI of your choice  - easily visualize and report your data Ultimately allowing you to ensure that you're following your product strategy. 🚀 Now in Public Beta – available to all our customers in the US and Europe. 👉 Find out more about INSIGHTS in our blogpost – https://lnkd.in/ds2k4-tf #DataAnalytics #NewFeature #B2BSaaS

A: Let's make an analytics on top of recommender data. We have so much data to visualize! B: Let's not, analytics feels a bit far from our primary business. A: Transparent analytics of how the AI recommender models behave is exactly what the whole industry is missing. B: Well, if we're going to do this, let's go full Recombee on it—make it brilliant from the core. Listen, here's the idea... A: Wow, that's 2 levels more advanced than I have imagined. I mean oh yeah, I just love this. And yeah, it's obvious it will be a long way till the first version gets out. And here we are! We are releasing beta version of Insights 🎉 Just another blackbox AI which blindly optimizes for clicks and conversions while ignoring your product's mission, vision, business, strategy, and ethics? That's exactly what Recombee is not! What types of content or products are being recommended and consumed the most? Are products and listings from your prominent affiliate partners getting enough visibility? Is the content you have purchased expensive licenses for being well promoted? Which articles are most recommended and most clicked on specific platforms and surfaces? What is the total share of a specific category on all the conversions from recommendations? These are just example questions you can easily answer with Insights! Check out our blogpost for a quick overview of Insights, and don't miss the chance to test it with your own data. Don't hesitate to share your thoughts or ask questions about how Insights can be tailored to your needs—we're excited to hear what you think!