I have been working in freight brokerage for the past three years and have gained many clients who trust me. I've handled various tasks such as managing inbound and outbound calls on my own. Initially, I started with a few clients from LinkedIn and others from cold calls. However, I've noticed that the freight industry has changed significantly over the years. Previously, I would make around 100-200 calls every day and could get 5 or more customer emails. Nowadays, it has become almost impossible to get any response. Most businesses I contact don't want to work with third-party logistics providers or have started their own brokerage and dispatching companies. I've read many articles and watched videos online to improve my business, but nothing seems to be working. I'm struggling to find clients who are interested in working with a freight brokerage without feeling overwhelmed by the number of calls they receive from brokers every day. Therefore, I would like to ask my LinkedIn connections for their thoughts on how I can reach potential clients who are tired of constant calls from brokers. I appreciate any suggestions you may have. #freightforwarding #brokers #freightbroker #customerexperience #dispatcher #opinion
