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I’m not sure how many of you are aware, but Uber introduced an audio recording feature a while ago, and it’s something I think deserves more attention. It allows riders and drivers to record audio during a trip if they feel uneasy or encounter any uncomfortable situations. In our day-to-day lives, we often take safety for granted until something unexpected happens. This feature is one of those things that you hope you never have to use, but it’s reassuring to know that it’s there if needed. It’s a simple step, but it can make a big difference in how safe both passengers and drivers feel. For me, this reflects how small but thoughtful measures can contribute to creating a better, more secure environment for everyone. It’s not just about convenience, but also about trust and peace of mind when we’re out on the road. Uber’s effort to put safety first shows how technology can address real concerns in everyday situations. You can turn on the Record Audio feature from Safety Measures in Settings Tab [screenshot attached below]. #UberSafety #TrustAndSecurity #RiderSafety #DriverProtection

Friday Safety Brief: Ensuring Safety When Using Ride-Sharing Services Welcome to this week's "Friday Safety Brief!" Today, we focus on important safety precautions for using ride-sharing services like Uber, Lyft, and others. Follow these tips to ensure a safe and secure ride: Do's: Verify Your Ride: Confirm vehicle details match the app information. Check the Driver's Identity: Ensure the driver's name and photo match the app. Share Your Trip Details: Use the app's feature to share your trip in real-time. Sit in the Back Seat: Provides added safety and personal space. Wear Your Seatbelt: Always buckle up, no matter the distance. Keep Personal Information Private: Engage in friendly conversation but avoid sharing personal details. Trust Your Instincts: If something feels off, don't hesitate to end the ride or call for help. Know Your Route: Familiarize yourself with the general route to your destination. Don'ts: Don't Get in the Wrong Car: Always verify the vehicle details before getting in. Don't Ignore Unsafe Behavior: Report any unsafe driving or behavior immediately. Don't Share Your Exact Destination: Use a nearby public location for drop-offs when possible. Don't Let Your Guard Down: Stay alert and aware throughout the ride. Don't Ignore Your Personal Space: Exit the vehicle if the driver makes you uncomfortable. Don't Leave Belongings Behind: Double-check for your belongings before exiting. Don't Pay with Cash: Use the app's integrated payment method. Ride-sharing services offer convenience and efficiency, but vigilance is key to maintaining your safety. By following these do's and don'ts, you can enjoy a secure and comfortable ride every time. For more detailed tips and insights, check out the full blog post! Stay safe, stay prepared, and have a great weekend! https://lnkd.in/eDbRDAaq #SafetyFirst #RideSafe #VertexPointSolutions #EmergencyPreparedness #SafetyTips

Uber Implements New Safety Features to Improve Women’s Safety Uber has introduced a safety option specifically geared toward women riders to improve their safety. Now you can automatically activate four new safety preferences based on the time and location of the trip. For example: you can set the features to remain active during specified hours, (think late nights rides) and/or within 150 feet (50 meters) of a bar or restaurant. The settings let you set it and forget it in advance, so you don’t have to worry about it when you’re on the move and perhaps distracted. New features include: 🚗     Ride Check: Lets you know if the driver is going off-course, prompting Uber to check in 🚗     Sharing Ride Details: You can automatically share your ride details with friends and family, including the driver's information and your GPS location 🚗     Audio Recording: Enabled and encrypted for the entirety of the ride, available to Uber in the event something goes wrong 🚗     PIN: A 4-digit PIN that the passenger provides to the driver is now required to get the ride started. This is an added level of security in addition to checking the car’s make/model, license plate and driver’s name before getting into the car To access the option and features: Open the Uber app, scroll to Settings, then Safety. You can then enable all of them or only the ones you choose to individually. We’re glad to see these additional features to keep all of us safer. Joy Farrow #ridesharesafety #womensafety #womenempowerment

Little : Your Punctuality Partner! ✔ Tired of unreliable rides that leave you waiting and stressed? Say goodbye to tardiness and hello to Little, the ride-hailing service that's always on time. No more frantic calls to drivers, no more missed appointments, no more wasted minutes (or hours!). With Little, you can book your ride, relax, and know you'll arrive precisely when you need to. ❄ Here's why Little is your new best friend for punctuality: ⭐ Smart algorithms: Our cutting-edge technology finds the fastest route and matches you with the closest driver, ensuring you get there efficiently. ⭐ Real-time tracking: See your driver's location on the map and watch as they effortlessly navigate traffic to reach you on time. ⭐ Transparent pricing: No hidden fees or surprises. Know the fare upfront and enjoy a smooth, predictable ride. ⭐ Top-notch drivers: Our drivers are professional, courteous, and committed to getting you there on time, every time. Download Little today and experience the power of punctuality! 👇 linktr.ee/littleapp #Yournextchoice #Punctual #Ontimetaxi #LittleApp

I Love this! Working in the service industry we are constantly looking for ways to improve our tour experience without increasing costs, this article is an example of how simple it can be.

Random Sunday Gripe: All the notifications/alarms from your devices. For example, Uber texts me more times per ride than an ex/a stalker. In a five minute span: “Get Ready”. Few minutes later: “You Ride Is Almost Here”. A minute later: “Remember to Check The License Plate”. Uber, I press a button and a hung over driver arrives. I know how this sh*t works. We can skip the 50 notifications. #Sundaymotivation #lazysunday #firstworldproblems

🚗 Getting into an Uber safely is crucial, especially in today's world. Here are some steps to ensure your ride is secure: 1️⃣ Check the Driver: Before getting in, confirm that the driver matches the information provided in the app. Check the car's license plate and make/model to ensure it matches the details on your app. 2️⃣ Share Your Trip: Use the share trip feature on the app to let your security personnel, friends, or family know your route and estimated arrival time. This adds an extra layer of security and accountability. 3️⃣ Sit in the Back: Always sit in the back seat, preferably behind the driver. This gives you space and ensures you're not directly accessible to the driver. 4️⃣ Child Lock: When getting into the car, take the time to check the child lock on the side of the door, if it is locked, make sure to unlock it. 5️⃣ Trust Your Instincts: If something feels off or uncomfortable during the ride, trust your gut. Don't hesitate to end the trip early or ask the driver to pull over in a safe location. 6️⃣ Stay Alert: Remain aware of your surroundings throughout the ride. Keep your phone charged and easily accessible, and avoid distractions like excessive phone use. 7️⃣ Rate Your Ride: After the trip, take a moment to rate your experience and provide feedback if necessary. This helps maintain accountability and ensures quality service for future rides. ❓ What other points would you give for taking an Uber or a taxi? #SafetyFirst #RideSafe #Uber #linkedin 🛡️ 🎥 All rights and credits are reserved to respective owners

Have you noticed how cab aggregators like Uber, Ola, and Namma keep sending new ride requests to drivers during an ongoing ride? Initially, I thought the new ride request only came when the current trip was about to end, but that's not the case. The requests keep coming, and it's a safety hazard as the driver loses focus. They read the request and then either reject or accept it, which sometimes even interrupts Google Maps, causing the driver to lose focus again. This feature is honestly useless because I haven't seen a single driver accept another ride in the middle of a current one. However, I have seen all of them lose their focus due to these distractions. There are more downsides to this, and if they want to continue with this feature, it should at least be time-based. For example: If Current Ride ETA < 2 minutes Then you can start showing new ride requests. It feels like all the product managers become drivers for a day just for their LinkedIn posts!

Uber is launching a blue verification badge. Here’s how riders can get a social media-style checkmark: In a new system aimed at providing better safety, the ride-hailing service will cross-check passenger account information with third-party databases. In an effort to make ride hailing safer and easier, Uber announced a new verification feature aimed at giving drivers more information about who is getting in their car. http://dlvr.it/TDMR1Z

Output of good user research! Discovering common pain-points that may not be really obvious and further developing to mitigate them!