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🚀 Grok-2: AI for Everyone! 🎉 Exciting news from the world of AI! Elon Musk’s xAI has just rolled out Grok-2, a chatbot that’s now available for free! Here are some highlights: 💻 User-Friendly Interface: Grok-2 is designed to be intuitive, making it accessible for everyone, regardless of tech-savviness. 🌐 Versatile Applications: From casual conversations to more complex queries, Grok-2 can handle a wide range of topics. 📈 Continuous Learning: The chatbot improves over time, learning from interactions to provide even better responses. 🤝 Community Engagement: Users are encouraged to share feedback, helping shape the future of the platform. This is a great opportunity to dive into AI without any barriers. Who’s ready to chat with Grok-2? #AI #Chatbots #Innovation

Everyone writes about the #AIboom, but are we really living it? Businesses “parasitize” AI in marketing companies using the #AI-powered prefix, while, in fact, they use a basic chatbot in customer support. It seems that everyone is already beginning to understand that AI-washing is a new reality of the market, but how does it affect it from the inside? Our founder Roman Eloshvili explores this dilemma in his latest piece for AiThority.Com - take a read via the link:

Rather than just providing answers — the realm of chatbots and image generators — agents are built for productivity and to complete tasks. They’re AI tools that are able to make decisions, for better or worse, “without a human in the loop." AI agents are often described as advanced generative AI tools that can do multi-step, complex tasks on a user’s behalf and generate their own to-do lists, so that users don’t have to walk them through the process step-by-step. https://lnkd.in/efHcykiN #artificialintelligence #AIagent #automation

🚀 Exploring the Future of AI Collaboration! 🚀 Just read a great piece on Medium about the evolution of AI agents. From simple prompts to sophisticated multi-agent systems, AI is changing the game in data management and task automation. The article explains how CrewAI lets teams of AI agents work together, each with their own specialty, just like human teams. This boosts flexibility and efficiency in a big way. A must-read for anyone interested in the future of AI and automation! Check it out here: https://lnkd.in/dNyHhmE7 #AI #MachineLearning #Automation #DataScience #Innovation

https://lnkd.in/dWHCpXxi [1]: https://lnkd.in/daTE9jeF [2]: https://lnkd.in/d9ZMJGWa [3]: https://lnkd.in/d54Wenpg [4]: https://lnkd.in/dq5ejZci [5]: https://lnkd.in/daYSmASu OpenAI's introduction of the new AI chatbot, SIERRA, marks a significant advancement in the realm of artificial intelligence and its application in customer service and business operations. Co-created by OpenAI's Chairman Bret Taylor and Clay Bavor, SIERRA is designed to seamlessly integrate advanced language models with business logic and systems, enhancing the quality and efficiency of user interactions. This innovative chatbot aims to revolutionize the way businesses engage with customers by providing a more intuitive and responsive communication experience. SIERRA distinguishes itself from previous chatbots by its ability to understand and process complex queries, making it a super-smart assistant capable of handling a wide range of customer service tasks. Its introduction is a testament to OpenAI's commitment to pushing the boundaries of AI technology and its potential to transform industries. With significant funding and strategic partnerships, SIERRA sets a new standard for AI-driven customer and employee engagement, promising to deliver a more personalized and efficient service. The implications of SIERRA's capabilities are far-reaching, offering businesses the opportunity to improve their customer service operations significantly. By automating routine inquiries and tasks, SIERRA allows human employees to focus on more complex and nuanced customer needs, thereby enhancing overall service quality. Moreover, SIERRA's integration capabilities mean it can work alongside existing business systems, providing a smooth transition and continuity in service. In conclusion, SIERRA represents a leap forward in AI chatbot technology. Its advanced language understanding and integration with business systems make it an invaluable tool for any organization looking to improve its customer service and operational efficiency. As AI continues to evolve, chatbots like SIERRA will undoubtedly play a crucial role in shaping the future of business interactions and customer engagement. For more detailed information on SIERRA and its features, you can refer to the video provided by AI Zone.

Interact with AI from your Terminal with Gen-ai-chat IFTTT, Feedly

The deepening collaboration between OpenAI and Bain & Company signals a pivotal shift in the AI landscape, highlighting the demand for tailored, industry-specific AI solutions. As businesses move beyond the experimental phase with AI, the focus now is on driving substantial transformation by leveraging AI to solve distinct sector challenges. Bain’s sector-specific approach, aided by OpenAI's cutting-edge technology, is a progressive step in integrating AI with targeted industry insights. For sectors like retail and life sciences, this partnership means more than just automation; it’s about empowering companies with data-driven precision to make impactful decisions in areas like inventory management, shelf planning, and document automation.

Why I’m not afraid of AI anymore. To believe some of the current hype about AI, one might cringe in fear of the robot uprising turning us into dependency or servitude. Sure, it may well happen but outside of easily detected photos of aging politicians recreated as Rocky-esque boxers or chihuahuas playing Stratocasters wearing togas, it will be a while till the uprising. Case in point: I recently bought a new phone plan which necessitated getting mailed a SIM card and a signup code. Free 2-3 day shipping! So it doesn’t arrive in the 2-3 days advertised even though I got an auto email with a tracking code at the time of shipping for convenience. Their tracking shows no info on my order. No problem, that is what CS departments are for. I know, I spent 24 years in and running CS departments - from the olden days of email only to forums to phone/text/SM/live chat. This is within my wheelhouse to get resolved. 1. I first try a phone call hoping for a human from any corner of the planet, but the phone number fails to function. 2. The company’s email is <no-reply> not monitored so that route is not an option. But they have live-chat. My favorite platform, actually for the ability to copy/paste my data and to have an instant record of the entire exchange. It’s the perfect platform for giving the 22 -digit tracking number and 14-digit order number with no chance of miscommunication. So I jump at that option. “Talk to our AI chat BOT” Hmmm, Chewy, I have a bad feeling about this. I don’t have anything against Bots, I’ve implemnted them as far back as 8-10 years ago, employed to be the nighttime team to field FAQ-worthy questions with referrals from keywords and referring more complex issues not easily solved from the Help Center, directly to email to be viewed 1st thing in the morning by a human. Bots serve a solid purpose to solve anywhere from 15-18% of the most commonly asked queries that people won’t find for themselves in the HC. That was 8-10 years ago, pre-AI “revolution” technology. So it must be significantly improved in service and accuracy and scale. Rght? No luck. This new robot can’t do anything or me. Can’t look up my order, find my account, or give me an estimate of ship time. All it could do was tell me to look in the FAQ and if I still needed help to try coming to chat. Uh, derp, I’m here chatting now. In fact it really couldn’t really parse any request in writing, only “choose from the menu of complaint options.” Using all my experience in CS, I politely typed, “I need a human now, please.” Voilla! I got a real live human on the chat in moments. The human looked up my account, resolved my issue quickly and created happiness all around. Quite literally in. 3 minutes flat. I was kind of sad, yet in a way comforted to see that AI bot technology for CS was so low-level still. It reminded me of Kurt Vonnegut’s first novel, Player Piano. There will always be a need for humans to pick up the pieces of the broken machines and fix them.

GA4 Tip! Track traffic from AI tools like Chat GPT and Perplexity. The standard reports in GA4 don't do a great job of identifying traffic from AI tools. However, you can fix this in any of these 3 ways: 1. AI Filter This is the easiest way to quickly identify traffic from AI tools. Simply go to your traffic acquisition report, change the dimension to source/medium then add a filter with the following settings: Dimension - session source Match Type - matches regex Value: chatgpt.com|perplexity.ai|copilot.microsoft.com 2. Create a custom report This is a bit more complicated to set up, but will allow you to access your AI traffic reports quickly any time you need it. Follow these steps: - Click "Library" in the bottom left then "Create new report" - Add "source/medium" as a dimension as well as any metrics which are valuable (I recommend sessions, users, key events and revenue as a minimum) - Once saved, click on the 3 dots next to the collection you want (for me, its usually Life Cycle) then click and drag your new report into the most relevant topic (for me, its Acquisition) Your new AI traffic report will now appear in your list of reports for you to access at any time. 3. Create a new channel I've not tried this personally as its a bit of a sledgehammer tactic, but it can better integrate AI into your reports. - Go to Admin > Channel groups then Create New Channel Group. This will duplicate your default channel groups which appear in your acquisition reports. - Click "Add new channel", call it AI then add the settings in the image below. Now, in your acquisition reports, if you click on the drop down above your dimensions your new channel group should appear which will include your AI traffic. One thing to be careful of is that AI tools are still evolving and new ones are going to pop up from time to time. Ensure that the list of AI domains that you're tracking stays up to date when this happens.

Definitely an interesting concept. A Mayoral candidate in Cheyenne, Wyoming wants to turn much of governance over to Generative AI. He has almost no chance of wining, but it's interesting to consider. I think there's probably a role for AI to play in constituent service. It can also potentially gather and process information and provide options (e.g. budgeting, etc.) but decision-making still needs human beings. Let AI process information, but let humans make decisions. I guess the challenge will be if AI tools limit the information / options that humans have to work with...