Couple of more things to add to Linda's hints If your supplier mentions the optimisation 'scores' the outcome of an optimisation run - worry. If your supplier mentions any form of 'recipe' for your optimisation - worry. If your supplier mentions using any form of 'travel matrix' external to the core solution - worry. Having the wrong scheduling and optimisation in place can have a dramatic impact on the cost of running essential services, which ultimately has an impact on your residents. #socialhousing #localgovernment #saas #cloud #routeoptimisation #planningandscheduling #repairs #fieldservice #customerexperience
Bob and Linda are back - talking about some of the detail and differences between scheduling and optimisation. Having the right type of algorithm is key, but also the functionality to process all the workflows (responsive repairs, voids, multi-day/multi-trade bookings, cyclical servicing.....), without compromising the effectiveness of the optimisation. So many suppliers will tell you they have 'dynamic' scheduling but you need to ask the right questions to find out just how dynamic it really is. #appointmentscheduling #socialhousing #housing #saas #routeoptimisation #planningandscheduling #cloud #repairandmaintenance #dampandmould