Nicole Hogg’s Post

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Director of Baggage

Elevating Travel with our Advanced Baggage Solutions 🌟 Thrilled to share that I recently had the opportunity to discuss the latest developments in baggage management and technology advancements at SITA during an insightful interview! During our conversation, we delved into some key highlights: 👉 Improved Baggage Handling: Despite rising passenger numbers, the rate of mishandled baggage decreased to 6.9 per 1,000 passengers, down from 7.6. Our focus on data collection and advanced tracking systems is paying off! 👉 AI and Automation: We are leveraging artificial intelligence and computer vision to revolutionize baggage handling. Our AI solutions are designed to automatically direct mishandled bags onto the next available flight and provide passengers with real-time updates on their baggage status. 👉 Enhanced Passenger Experience: Our vision is to make travel seamless and hassle-free by integrating innovative technologies. Initiatives like using bag images to cut down on fraud and giving passengers greater visibility into their baggage journey are just the beginning. It was also exciting to talk about our recent acquisition of Asistim and the upcoming approval of our acquisition of Materna IPS. These strategic moves are set to enhance our offerings and create a more fluid, digitized passenger experience. Read the whole article here: https://lnkd.in/e9n2JXza #LeadTheChange #BaggageManagement #AI #DigitalTransformation #SITA

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