The difference between good guides and great guides? Great guides try harder. For example, great guides memorize all of the guests names before the tour (if they have access to the list ahead of time), even if it's a bus full of 40 people. I've seen it done. #tourguides #toursandactivities #guestexperience #tourismindustry
...it truly impresses guests in a group of 50 when you address them by name, simply because they feel recognized as individuals. Done!
Trusted Travel Professional, Rarely Leaves His Bag on the Plane
11moOh man...this may not translate to student travel!