Nils Erik Pedersen’s Post

Phenomenal keynote to kick of TDX Converge! Great thoughts on the history of AI and the future of AI!

Did you miss it? We covered what you need to know for a successful spring with #MonroviaPlants in our webinar this week. Catch the recording to get in on all the updates: https://lnkd.in/eKAKe2Rs

Will AI be the “AI Icing” on the top of local government's CRM cake? Can Verint’s new Channel Shift Index help you enhance citizen engagement? Learn the answers to these questions and more at #Engage311. Attend our session “How the Introduction of AI in the CRM Space Has and Will Change the Industry” on Thursday, May 2 at 11 am CDT.  #verint #CSweek #publicservicedelivery

Our Connect Customer Conference only happens every two years. To make sure you get the most out of attending, we asked some of our team members what their best piece of advice was. Find out what they had to say in our latest blog post. https://ow.ly/Qk9C50TGVq1 #ECIConnect2024 #CustomerConference

Our Connect Customer Conference only happens every two years. To make sure you get the most out of attending, we asked some of our team members what their best piece of advice was. Find out what they had to say in our latest blog post. https://ow.ly/mPrI50TGWRF #ECIConnect2024 #CustomerConference

Our Connect Customer Conference only happens every two years. To make sure you get the most out of attending, we asked some of our team members what their best piece of advice was. Find out what they had to say in our latest blog post. https://ow.ly/Qk9C50TGVq1 #ECIConnect2024 #CustomerConference

Our Connect Customer Conference only happens every two years. To make sure you get the most out of attending, we asked some of our team members what their best piece of advice was. Find out what they had to say in our latest blog post. https://ow.ly/Qk9C50TGVq1 #ECIConnect2024 #CustomerConference

Our Connect Customer Conference only happens every two years. To make sure you get the most out of attending, we asked some of our team members what their best piece of advice was. Find out what they had to say in our latest blog post. https://ow.ly/Qk9C50TGVq1 #ECIConnect2024 #CustomerConference

Our Connect Customer Conference only happens every two years. To make sure you get the most out of attending, we asked some of our team members what their best piece of advice was. Find out what they had to say in our latest blog post. https://ow.ly/Qk9C50TGVq1 #ECIConnect2024 #CustomerConference

Are you focused on Customer success? Then this post is for you. Greg Daines will be sharing invaluable insights on Customer Success? He will be speaking on these amongst other things: • Declining customer loyalty trends and why customers really stay. • The 3 laws of customer retention. • How customer behavior change is the missing link. •Why business expertise is the key to Customer Bonding! My calendar is marked. Register now and mark your calendar!