NLX’s Post

Later this week I’ll be hosting a conversation about “the UX of AI” with Irene Au of Khosla Ventures and Steve Boulton of Curai Health. I know many of you won’t be able to attend in person but the event will be recorded, edited, and released on YouTube. Although we have quite a few interesting questions already in the queue, if you have some other things you’d like to hear us address, please drop them in the comments and I’ll do what I can to make sure we touch on as many of them as possible. Here’s a preview of what we’ll be talking about: 1) The relative advantages and limitations of AI chat experiences vs traditional graphical user interfaces 2) The importance of setting accurate expectations when users are interacting with an artificial intelligence 3) When and if text or voice-based chat AI will replace the current paradigm of human-computer interaction 4) How an AI-based “uber interface” might destroy the existing app-based model of computing 5) The potential perils of probabilistic computing and the advent of hyper-personalization and nano-targeting More info on the event can be found here: https://lnkd.in/g465EqbN

📢 Join us on a journey towards a no-code and generative AI-powered customer experience. Non-technical workers with any level of readiness can quickly build, test and deploy automated digital customer engagements across channels. Tune in to learn how Ushur Studio can transform business users and knowledge workers into citizen developers who speed time-to-value while freeing up IT resources. 👉🏻 Register now: https://lnkd.in/gewH8Qrh 🗓 Save the date: November 15, 2023 @10 AM PDT During this webinar, we’ll reveal: ✔️Simplified workflow creation for intuitive, sophisticated builds ✔️Generative AI and industry-safe large language models (LLMs) to slash turnaround time ✔️Contextual guidance and proactive issue prevention #Citizendevelopers #Citizendevelopment #CX #CustomerExperience #CXA #AI #GenAI #Nocode #lowcode

Many of us are trying to find ways to sync up our frontline and backoffice teams along with technology to deliver a consistent service. It’s why we have released our latest #miro template ‘Service Blueprints with AI. You can find it at https://lnkd.in/eGkimFBD We have also supercharged the custom GPT chat Design Toolkit AI to now analyse the exported Miro blueprints and generate how might we questions and ideas. You can try out the BETA for free at https://lnkd.in/g8DNURhm We say BETA because getting custom GPTs to consistently follow instructions has been like trying to eat kale. You know it’s good for you, yet it remains abandoned in the fridge. A big shout out to the Maitland City Council CX team, led by Bridget Wilks (JP) and UX team led by Trent Matheson, who have been honing their Human Centred Design capabilities using tools such as Service Blueprints.  Take Care. #DesignThinking #ServiceBlueprint #AI #DesignToolkit #Councils

🚀 Excited to share an article that Ashutosh Malaviya and I co-authored! 🤝 In this piece, we dive into how simplifying AI features can effectively balance user needs, drawing from our experiences as an AI Architect and Product Manager. We explore practical strategies to make AI tools more accessible and user-friendly while ensuring they deliver robust functionality. Check out the full article for valuable insights on enhancing user experience in AI product development:  https://lnkd.in/eff4Uvk4 Feel free to share your thoughts and experiences on simplifying AI for better usability. Looking forward to your thoughts! 💬 #AI #ProductManagement #UserExperience #TechInnovation #Collaboration

👟 The #AI race - is ON! 🏃♀️ Google showcased its latest advancements in #AI at the Google I/O developer conference, focusing on updates to the Gemini AI models. The #fashionindustry stands to benefit from simplified image search, advanced #chatbots, streamlined email threads, and enhanced #ecommerce tasks. OpenAI introduced a new model, along with updated mobile and desktop #applications, emphasizing faster #voice and #video interactions that could transform AI chatbot use in #retail and customer service settings. Reebok joins the AI trend to elevate customer experiences, allowing users to design personalized #sneakers based on their own images. By leveraging AI for personalized and creative experiences, #brands can deepen #customer engagement and boost #sales in today's competitive retail landscape. Learn more about these AI innovations at The Interline #ArtficialIntelligence #DigitalTransformation #Data #DataManagement #MasterData #ApparelIndustry

Discover the cutting-edge AI tools that can revolutionize your chatbot experience! 🤖✨ If you’re looking to elevate your digital interactions, let’s chat about harnessing these tools to create a seamless user journey. Get My services: https://lnkd.in/gyrUWNZC My Portfolio: https://lnkd.in/gfyzPZyH 📥 Drop a message (WhatsApp) for your project: +8801960062355 #AIChatbots #UserExperience #ChatbotDesign #UIDesign #ArtificialIntelligence #TechTools #DigitalInnovation #UXStrategy #ConversationalUI #DesignThinking

Digital assistant, chatbot, virtual assistant, conversation agent - regardless of what we call them, #AIchatbots are essential in keeping up in the #AI landscape. Brands are using digital assistants to provide customer support, deliver services, recommend products, and entertain users. Our latest resource shares best practices and recommendations for building AI powered experiences with user needs at the core. Download your free copy now. 🔗 https://lnkd.in/gqNkafqf #UXresearch #UXR #ProductUX

If I was redesigning my service offerings today... I would put a strong emphasis on personalization and user experience. AI can elevate how you tailor services to meet individual customer needs. Adopting AI strategies could be the key to leading the market or lagging behind. Your choice to integrate technology will determine your business's adaptability. Will you innovate or risk becoming outdated? #AIAutomation #CustomerExperience #TechInnovation #FrontDeskLife #AIForGrowth

𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐠𝐢𝐯𝐞 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚 𝐩𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐮𝐩𝐠𝐫𝐚𝐝𝐞? Dive into the latest blog to discover the game-changing potential of Siri, Alexa, and Google Assistant. Explore how a Custom Voice-Activated Chatbot can transform your operations and elevate your customer experience. #VoiceAI #Siri #Alexa #GoogleAssistant #YourGPT https://lnkd.in/gq7gCYcn