Wellful sought a payment processor to energize impacts for customers and their business. With PayPal, they streamline checkout, enabling customer health journeys. Discover how PayPal and Wellful help consumers lead happier, healthier lives. https://bit.ly/3vo2v8c
My husband has been on Nutrisystem for more than one year. He has not lost any weight. He attempted to cancel the program in early 2024 but since you can only edit but not cancel the program on the website, cancellation requires a phone call with a long wait time. He tried twice, unsuccessfully, to reach a representative and so he kept delaying the shipment. Unfortunately, he never did cancel and in April he received a shipment. Knowing that, although we had tried twice, we never actually canceled, we accepted responsibility and consequently, our freezer and pantry are full of Nutrisystem. We called Nutrisystem as soon as we received the April delivery and canceled. Today, we received another shipment of the non frozen food and called Nutrisystem to say that the program had been canceled in April. We could see from the Nutrisystem website that the frozen food had not yet been shipped and we asked them to pull it back. We spoke to Sean in Sales and then Ieshia in Customer Service. They both said that they could not pull it back and that nothing could be done. Ieshia offered me a $100 credit or a reshipment of the food in one month's time. PLEASE turn the frozen shipment around and issue credit to my credit card.
Wellfully done PayPal This is a value rich partnership. Like Nitin Chaudhary stated being customer obsessed; thinking like the customer, knowing that a grain of sand might as well be a boulder that can derail the path of a pursuing buyer ready to checkout. Every microscopic detail must be addressed in order to allow the Nutrisystem, Inc. customer to enjoy a clear path to complete the transaction. #coldchain #perishables #ecommerce
After a decade at PayPal I don’t get asked the question as much these days, as it’s well proven but every now and then I still hear “but does PayPal really convert better…” or “what if 50% of my existing customers switch!?”
When I hear this it makes me smile, because if 50% of customers switch, that means 50% are net new / Incremental and typically >97% of PayPal users can be “cannabalised” and you’ll still break even.
It’s a number much higher than most people realise, and typically around 30% are incremental, 10x more than needed.
PayPal coverts better for three main reasons:
1. Front of the funnel - Less friction for customers entering personal and Payment details - a good integration can see 90-95% less key strokes / screen taps. Ask your digital team “what’s our basket abandonment rate and website conversion rate?”
2. Ability to manage their finances - customers can seemlessly switch between bank, card, local methods relevant in their local market or our own proprietary methods like Balance or PayLater providing access to funding sources not currently available to the merchant if PayPal is not accepted online.
3. Back end - even ignoring the front of the funnel, from when a customer clicks Pay (or a merchant attempts a subscription payment), our imeence volume and optimisations with schemes and issurer banks allow us to successfully authorise more customers first time leveraging direct to bank, network tokenisation, smart routing and account updater services. Ask your payments or finance team, “what’s our Auth rate?” the delta between that number and 100% is the opportunity cost of doing nothing and not optimising your payment stack. In many cases this is a multi-million value that is largely ignored by all but the best data lead companies.
Many companies ignore the opportunity cost of doing nothing and not optimising their payment stack. It’s a huge missed opportunity. If you don’t have a Payments Manger, hire one or DM me any questions.
PayPal is the best customer acquisition tool because you only ever pay when a customer actually converts, its ubiquitous across all hardware and operating systems and because of this independent global reach, the ROI and CAC is incredible. You don't compare your Google Ad spend to card processing costs, so don't attempt to do the same with PayPal.
Discover how Braintree helped Wellful, Inc. boost approval rates by 10%!
With streamlined checkout processes that reduce keystrokes and taps by up to 95%, your customers will enjoy a seamless payment experience. Plus, our flexible financial management options allow customers to switch between various payment methods effortlessly, unlocking access to additional funding sources like Balance or PayLater. Behind the scenes, our extensive volume and optimizations ensure more successful authorizations the first time around, maximizing revenue potential. Don't miss out on the opportunity to optimize your payment stack and boost approval rates with PayPal Braintree! #PaymentSolutions#PayPalBraintree
Head of Enterprise Sales PayPal | Payments innovator | Problem Solver | Data-led commercial strategy
After a decade at PayPal I don’t get asked the question as much these days, as it’s well proven but every now and then I still hear “but does PayPal really convert better…” or “what if 50% of my existing customers switch!?”
When I hear this it makes me smile, because if 50% of customers switch, that means 50% are net new / Incremental and typically >97% of PayPal users can be “cannabalised” and you’ll still break even.
It’s a number much higher than most people realise, and typically around 30% are incremental, 10x more than needed.
PayPal coverts better for three main reasons:
1. Front of the funnel - Less friction for customers entering personal and Payment details - a good integration can see 90-95% less key strokes / screen taps. Ask your digital team “what’s our basket abandonment rate and website conversion rate?”
2. Ability to manage their finances - customers can seemlessly switch between bank, card, local methods relevant in their local market or our own proprietary methods like Balance or PayLater providing access to funding sources not currently available to the merchant if PayPal is not accepted online.
3. Back end - even ignoring the front of the funnel, from when a customer clicks Pay (or a merchant attempts a subscription payment), our imeence volume and optimisations with schemes and issurer banks allow us to successfully authorise more customers first time leveraging direct to bank, network tokenisation, smart routing and account updater services. Ask your payments or finance team, “what’s our Auth rate?” the delta between that number and 100% is the opportunity cost of doing nothing and not optimising your payment stack. In many cases this is a multi-million value that is largely ignored by all but the best data lead companies.
Many companies ignore the opportunity cost of doing nothing and not optimising their payment stack. It’s a huge missed opportunity. If you don’t have a Payments Manger, hire one or DM me any questions.
PayPal is the best customer acquisition tool because you only ever pay when a customer actually converts, its ubiquitous across all hardware and operating systems and because of this independent global reach, the ROI and CAC is incredible. You don't compare your Google Ad spend to card processing costs, so don't attempt to do the same with PayPal.
Honestly, if you want to run a successful online business, you must have PayPal. It will give trust and confidence to your customers when they buy your products or services.
Additional advice: If you want to track, analyze, and optimize your PayPal merchant activity, you can integrate it with Radix.
#founder#businesstip
Many of us grapple with challenges related to PayPal claims, and delays, and occasionally encounter issues with customer service on online platforms like Discogs and Bandcamp. As we all strive to grow our businesses, it becomes crucial to address the question: How can we ensure that buyers do not take advantage of our good nature?
I sense that individuals are increasingly inclined to initiate conflicts and engage in arguments rather than accepting your refund offers or considering counter offers.
Introducing the new feature allowing admins and affiliates to easily add PayPal as a payout method. This enhances automated payouts, ensures quick payments to affiliates, and enables convenient management of payout details through the client portal, leading to a smoother and more efficient user experience. Powered by macaws.ai
Introducing the new feature allowing admins and affiliates to easily add PayPal as a payout method. This enhances automated payouts, ensures quick payments to affiliates, and enables convenient management of payout details through the client portal, leading to a smoother and more efficient user experience. Powered by macaws.ai
PayPal was there at the beginning of
e-commerce. Over the years PayPals pace of innovation slowed. Those days are gone and now the rate of change is unrecognisable. First we launched Fastlane, now PayPal Everywhere is live in the US enabling customers to use PayPal in store. This is just the start of a new beginning.
#PayPal#PayPalEverywhere#Instorepayments#Customerpresentpayments
Today, we're ushering in a new era for customers, making it easier and more rewarding than ever to shop and pay with PayPal anywhere, anytime – both in stores and online. PayPal is a go-to payment option for hundreds of millions of customers' online purchases, and now we’re expanding in-store so our customers can have richer and more rewarding experiences everywhere they shop. This is a pivotal moment for PayPal and our customers and a significant first step as we bring the power of PayPal to everywhere they shop. Let's go! 🚀
Read more: https://lnkd.in/etV9bQkZ
There is no better time to be a PayPal merchant or partner. Take advantage of this momentum by learning how you can upgrade to the latest PayPal integration in time for the busiest shopping season of the year. It gives you access to innovations like Fastlane, our new accelerated guest XO solution, as well as popular payment methods like Venmo, Pay Later and More.
Let’s talk!
Today, we're ushering in a new era for customers, making it easier and more rewarding than ever to shop and pay with PayPal anywhere, anytime – both in stores and online. PayPal is a go-to payment option for hundreds of millions of customers' online purchases, and now we’re expanding in-store so our customers can have richer and more rewarding experiences everywhere they shop. This is a pivotal moment for PayPal and our customers and a significant first step as we bring the power of PayPal to everywhere they shop. Let's go! 🚀
Read more: https://lnkd.in/etV9bQkZ
Helping businesses increase revenue and solve payment processing challenges with my 3-step process. Founder and President of MerchaMax.com and ZeroDiner.com
Retired
5moMy husband has been on Nutrisystem for more than one year. He has not lost any weight. He attempted to cancel the program in early 2024 but since you can only edit but not cancel the program on the website, cancellation requires a phone call with a long wait time. He tried twice, unsuccessfully, to reach a representative and so he kept delaying the shipment. Unfortunately, he never did cancel and in April he received a shipment. Knowing that, although we had tried twice, we never actually canceled, we accepted responsibility and consequently, our freezer and pantry are full of Nutrisystem. We called Nutrisystem as soon as we received the April delivery and canceled. Today, we received another shipment of the non frozen food and called Nutrisystem to say that the program had been canceled in April. We could see from the Nutrisystem website that the frozen food had not yet been shipped and we asked them to pull it back. We spoke to Sean in Sales and then Ieshia in Customer Service. They both said that they could not pull it back and that nothing could be done. Ieshia offered me a $100 credit or a reshipment of the food in one month's time. PLEASE turn the frozen shipment around and issue credit to my credit card.