Nxtra by Airtel’s Post

Quick and reliable visibility into rural areas is a tall task for NOC techs. They depend on small electrical co-ops with limited resources for critical information. For many, this lack of visibility and reliance on electrical co-ops results in dispatches to verify if a site has power, with some sites being several hours away. After 3 hours of windshield time, the dispatch arrives at the site only to find it is without power. Inefficient? Yes. Costly? Yes. Avoidable? With Gisual, yes. #noc #isp #telco #msp

Every telecom and specially signal engineer.. should be knowing the answer.

To excel as a NOC engineer, several key qualities are essential: 1. Communication Skills: Effective communication is crucial for NOC engineers who frequently interact with customers. Good communication facilitates the smooth exchange of information with clients. Additionally, they must handle clients with tact and courtesy. While the specific role of a NOC engineer may vary depending on the situation, they must effectively manage customer requirements. 2. Problem Diagnosis and Resolution Ability: NOC engineers are tasked with resolving all IT service-related issues. They employ defined methods to troubleshoot and resolve network issues. Continuous collaboration with other IT teams, customers, and distributors is essential to ensure the proper resolution of concerns. 3. Proactiveness in Handling Alarms and Escalation: The primary responsibility of NOC engineers is to address all technical and quality-related issues. In some cases, problems may be too complex to resolve quickly. In such instances, NOC engineers should escalate the issue to upper management and maintain communication with vendors and the team to prevent further complications. 4. Documentation: NOC engineers must excel in documenting issues, reports, etc., to ensure the prompt resolution of matters. The fusion of the skills mentioned above will create an outstanding NOC Engineer. #engineer #NOC #networking #skills #hcl

Had an enlightening experience presenting my daily routine tasks and KPIs as an Executive in NOC Core Transmission Network Planning! Highlighting the daily grind isn't just about showcasing routine—it's about demonstrating the meticulous attention to detail and strategic focus that drives success. From monitoring network performance to optimizing processes, every task plays a crucial role in our mission to deliver excellence. #NOC #NetworkPlanning #KPIs #OperationalExcellence #ProfessionalGrowth

#artical Documentation A Comprehensive Guide to the NOC Operator Job Role in the Telecommunications Industry in Sri Lanka

Opportunity in Iraq

Augmented Reality (AR) In OSP Maintenance Outside plant (OSP) maintenance is a critical aspect of telecommunications and network infrastructure management. Ensuring the seamless functioning of fiber optic networks, power distribution systems, and other essential components requires swift and precise troubleshooting. Augmented reality (AR) technologies have emerged as powerful tools to enhance the efficiency of field technicians in OSP maintenance and troubleshooting. This article delves into the integration of AR technologies in OSP, exploring how they are transforming the way field technicians operate and address issues. https://lnkd.in/dqmGAZ2b #AR #opd #outsideplantdamage #outsideplantinfrastructure #telecom #telecommunications #utilities #technologies #technology #augementedreality #troubleshooting #phoenixlosscontrol #network #transformation

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What’s the slowest part of the network diagnostics process? Verifying commercial power status. NOC techs can spend up to 30 minutes contacting utilities, customers, or on-site techs to confirm if a location has commercial power. We eliminate this time-consuming task for our partners by instantly diagnosing commercial power status. Does your NOC spend a lot of time on this? #noc #isp #telco #msp