Nyala K.’s Post

🎉Slang has an official integration with OpenTable 🎉 With this integration, users of Slang.ai and OpenTable can use voice AI to capture and manage reservations 24/7 without distracting staff from in-house guests.  Here’s why this is such good news for restaurants: ✅ Seamless guest experiences: The integration enables our virtual AI assistant to match their name and phone number to existing guest profiles within OpenTable. (And callers don’t need to have an existing guest profile to book a reservation) ✅ Boost front-of-house efficiency: Streamline communication with guests and allow your staff to focus on what they do best: exceptional service. ✅Unlock key insights to drive increased ROI: With the Slang.ai Insights dashboard, you can dive into guest preferences and booking behavior with advanced analytics. #RestaurantTech #VoiceAI #OpenTable

📈 Trend alert! The OpenTable team dug through U.S. diner insights and consumer research to identify the dining trends that gained momentum this year, and figure out which ones have staying power through 2025. A preview: people are on the hunt for unique experiences, mid-week reservations, group dining and best of all, have a lot of optimism for dining out, with 54% of respondents planning to dine out more in 2025 than they did this year. Younger generations are leading this movement, with 71% of Gen Z participants and 68% of Millennial participants planning to up their dining frequency in 2025. Get the full scoop here: https://lnkd.in/eepnBvGU

Technology is changing the dining experience for the better. Restaurants are integrating tech solutions that make dining out more convenient, engaging, and enjoyable. Here are a few ways... * Mobile Ordering & Payments – Seamless ordering directly from your phone, and pay instantly with digital wallets or QR codes. * Interactive Digital Menus – Dynamic menus with real-time updates, nutritional info, and customization options. * Chatbots & AI Assistants – Personalized recommendations, reservations, and answers to FAQs. * Feedback Systems – Real-time surveys and reviews allow for immediate improvements. * Robotics - Food running, bussing, and hosting. The future is bright for restaurants, their staff, and guests. It's time for the hospitality industry to fully embrace technology & create dining experiences that leave a lasting impression. Are you wanting to review your tech stack? #GuestEngagement #Restaurants #HospitalityIndustry #Technology #AI #RestaurantConsulting #FlyHighwithOnTheFly

🌟 What’s Next for Dining? Top Trends to Watch in 2025 🌟 The future of dining is here, and #OpenTable has uncovered the trends shaping the way people will eat, gather, and celebrate in 2025. 📊 From unique experiences to mid-week outings, here’s what’s set to define the restaurant scene next year: 1️⃣ Experiential Dining is on the Rise 🍷 It’s not just about the food anymore—diners want memorable, curated experiences like tasting menus, themed dinners, and cooking classes. • +27% increase in bookings for dining experiences YoY. • 42% of diners plan to prioritize experiential dining in 2025. 💡 What’s trending? • Tasting menus (38%) • Dinner and a show (34%) • Bottomless brunch (29%) • Themed dining (16%) 2️⃣ Wednesdays are the New Friday 📅 Hybrid work has made mid-week dining the hot new trend. Why wait for the weekend when you can treat yourself on a Wednesday? • +11% increase in Wednesday bookings YoY. • 43% of diners plan to dine out on Wednesdays in 2025. 💡 Restaurants: Mid-week promotions could be your secret to success! 3️⃣ Group Dining Gains Momentum 👯♂️ Dining out isn’t just for special occasions anymore—group dining is becoming more popular for “just because” moments. • +8% growth in group reservations YoY. • 43% of diners plan to dine in groups more frequently next year. 💡 Peak times: 10am and 6pm are trending for group dining. 4️⃣ Optimism for Dining Out 🍽️ The dining boom is real—54% of diners plan to eat out more in 2025 than in 2024. • 71% of Gen Z and 68% of Millennials are leading this trend. 💡 Younger diners are driving growth, so invest in social media and experiential marketing to capture their attention. What Does This Mean for Restaurants? 📈 The data shows HUGE opportunities for restaurants to: ✅ Focus on experiential dining with themed events or tasting menus. ✅ Create mid-week deals to boost traffic. ✅ Be ready for larger group bookings with flexible seating and shareable menus. ✅ Market to Gen Z and Millennials who are dining out more often. 💬 What do you think of these trends? Are you ready to adapt your strategy for 2025? Let’s make it the year of great food, unforgettable experiences, and thriving restaurants! #DiningTrends #RestaurantMarketing #ExperientialDining #GenZ #GroupDining #WednesdayVibes #FoodiesUnite #RestaurantGrowth #OpenTable #FutureOfDining 👉@OpenTable BOKA Restaurant Group @Foodies https://lnkd.in/dR8M2hMW

**The Future of Dining: AI Phone Agents Revolutionizing Restaurant Reservations** Just reflecting on the significant impact AI phone agents are having in the restaurant industry, particularly in managing reservations. It's fascinating how AI leverages generative and spoken language technologies to handle bookings more efficiently, freeing up staff to enhance the guest experience. Restaurants are seeing a 30% hike in reservations since automating these tasks, with Sam's Diner recouping their investment in just two weeks—now that's cost-effectiveness! Plus, AI adds a personalized touch, tailoring recommendations to individual customer preferences and gathering data insights to optimize operations and reduce no-shows. Integration is seamless with platforms like OpenTable offering swift setups, which means less downtime and more efficient operations. As restaurants strive to balance quality service with operational efficiency, is AI the game-changer we've been waiting for in hospitality? #AIinHospitality #RestaurantTech #CustomerExperience #BusinessAutomation #AIRevolution

AI is unlocking new possibilities for restaurants to know their customers better than ever. From data-driven insights into diner preferences to interactive digital menus, restaurants can craft meaningful experiences while optimizing operations. The result? Satisfied guests and empowered staff. It’s about balancing innovation with the human touch. #iworkforComcast #ArtificialIntelligence #RestaurantTech #Innovation https://lnkd.in/gkSgfurw

AI is unlocking new possibilities for restaurants to know their customers better than ever. From data-driven insights into diner preferences to interactive digital menus, restaurants can craft meaningful experiences while optimizing operations. The result? Satisfied guests and empowered staff. It’s about balancing innovation with the human touch. #iworkforComcast #ArtificialIntelligence #RestaurantTech #Innovation https://lnkd.in/gN7cUPBD

Ever wondered how apps seamlessly interact with each other, much like a well-orchestrated restaurant service? APIs are the digital waiters that facilitate smooth communication between applications, just as a waiter takes orders and delivers meals in a restaurant. Let's explore how APIs work through this engaging analogy and understand their transformative impact on modern digital interactions. Explore more about API product management and its critical role in today's tech landscape: https://lnkd.in/g3nVP8mg #APIs #SoftwareDevelopment #DigitalTransformation #TechInnovation #ProdLeader #ProductManagement #ProductLeadership #ProductManager

AI is unlocking new possibilities for restaurants to know their customers better than ever. From data-driven insights into diner preferences to interactive digital menus, restaurants can craft meaningful experiences while optimizing operations. The result? Satisfied guests and empowered staff. It’s about balancing innovation with the human touch. #iworkforComcast #ArtificialIntelligence #RestaurantTech #Innovation https://lnkd.in/g8ZcHnvB