OakStar Bank’s Post

Rest easy knowing we've got your back when it comes to #customerexperience. With Winjit's Branch Automation Solutions, say goodbye to customer dissatisfaction and the frustrating cycle of losing valuable clients. With our innovative approach, rest assured, your customer issues are in capable hands, paving the way for enhanced experiences and stronger relationships. Discover how our innovative solutions can transform your banking experience- fintech@winjit.com #branchautomation #bankingsolutions #bankautomation #fintechsolutions #branchautomationsolutions

Watch this customer story in which Daria Kotseva from tbi bank told us how VCC Live helped their customer service team improve greatly on efficiency and effectiveness. She sheds some light on what led them to switch to VCC Live, what the beginnings with the product looked like, and what areas VCC Live helped her team handle a lot better. #contactcenter #callcenter #success #customerservice #banking

🚨 Customer Experience Alert 🚨 I recently sent an important bank cheque via DTDC Express Limited, expecting swift and secure delivery within 200 km. However, it's been 10 days, and my shipment is still untraceable. After reaching out to DTDC, I was shocked to learn that the parcel was sent without a tracking number, making it impossible to monitor its journey.This has been an incredibly frustrating experience, especially considering the importance of the document. I'm now left waiting, hoping that the courier service can locate the shipment and ensure it reaches its destination safely.This situation has raised serious concerns about the reliability and accountability of such services, and I urge DTDC to address this issue promptly.#CustomerService #Logistics #Accountability #DTDCExpressLimited #CourierService #DTDC

Managing the New Money! From Customer specific products for their businesses to helping them with their personal Investment goals Bespoke Banking is the transforming the banking industry. It's not about Customer Satisfaction anymore it's about customer Delight. With the Increase in number of Millionaires, demand for such services is also increasing. The faster we Capture this Indian Niche Market the better it is.

Neat Lending we value the importance of “sharing.” The value of knowledge and customer service only grow stronger when we share. “No deal ever gets done by one” #neatlendingsouthportct #mortgagewithoutthemess #neatlending #sharingknowledgeisneat #localctmortgagelenders

Boost your customer growth and retention strategies with insights from this executive report. Check out the latest strategies for deposits and retention in the banking industry! #CustomerGrowth #RetentionStrategies #BankingInsights #Alkami

Did you know you can turn declined customers into positive opportunities with our Decline Customer Solution?  🤔 With Monevo, you can generate incremental revenue and excellent customer outcomes while focusing on a single commercial relationship. Choose from multiple integrated credit card and personal loan providers and deliver a seamless decline experience for your customers. Stop declined customers from turning to other solutions to find credit. Choose transparency and create a positive experience for a greater proportion of your customers. 😁 Request a demo to learn more: https://lnkd.in/eKQusMMM #CustomerExperience #FinancialSolutions #Transparency #Monevo #CreditSolutions #CreditProviders

Wondering how to revolutionize your banking experience? Our Freedom Checking account may be your answer! Unlock hassle-free banking and seize the opportunity to earn a remarkable 2.00% APR on your initial $20,000. Click the link below for more information on how to qualify.

In today’s dynamic banking sector, customer retention is paramount. With an increasing number of available options and ever evolving consumers expectations, banks face the constant challenge of preventing customer churn. Understanding and predicting which customers are most likely to leave allows banks to take proactive measures to retain them. This is where TCS Customer Intelligence & Insights™ for banking, with its sophisticated churn modeling capabilities, steps in to provide valuable insights and assistance. Read more. #TCS #CII #Banking #CustomerChurn

Did you know? 77% of the insurance customers, who use digital customer support, indicate very high levels of satisfaction with the service. But, what percentage of the customers use digital customer support anyway? Find out in this latest report by nasscom insights in partnership with ICICI Lombard 👉 https://lnkd.in/d7rA5JW2 #DigitalInsurance #Insurtech #Data #report #insuranceindustry #digitaladoption #digitaltransformation #insuranceindustry #TechTrends #DigitalTransformation