Octopus Energy’s Post

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The UK's largest energy company. Which? Recommended for an unprecedented 8 years. The nation's best place to work. These three huge achievements mean more than we can say. Here's how Greg told the team, full text below. Want to join us? https://lnkd.in/e6qkfybY ******* three massive achievements.... ******* Today, I am incredibly proud to announce that due to all the amazing work from our team, we have been awarded the coveted Which? Recommended Energy Provider nod for an unprecedented 8 years in a row. And the kudos goes to our entire team. It’s what you do that delivers this - writing incredible code, designing the best communications, running the finances, dealing with regulators, visiting customers’ homes and so much more - perhaps most critically, really looking after customers in our world class operations. I was told when Octopus was a fledging business with 50,000 customers (but better service than anyone else) ‘it’s easy to look after hardly any customers, wait till you’ve a million’. When we’d a million, I was told ‘wait till you’ve 5 million’. Well, today we have over 7 million customers, and are the biggest energy company in the UK (and that’s not including the nearly 2 million customers we also have in 7 different countries including France, the USA and Japan). We’ve proven that when you build a business on exceptional technology, cradled by an exceptional operating model which enables you to recruit and empower a truly outstanding team, and you really do give a shit about customers, you can drive systemic and permanent change. Also today, we’ve announced that we are officially the largest energy supplier in the UK, with nearly 13 million meter points - 300,000 more than the next biggest. Last month another 50,000 customers switched to us, we installed almost a million smart meters last year and we’re starting to install thousands of heatpumps and solar panels. And it was this week that Octopus was named the UK’s best place to work. I’m even prouder of that than anything else. On a plane, they tell you to put the oxygen mask on yourself before helping anyone else, because you can’t help others until you look after yourself. And it’s the same here - by building a workplace and culture that is better than elsewhere, we are in a better position to look after customers. We’re of course not perfect - anyone with a lot of customers, and a lot of people, will make mistakes in some places. We can always improve our service and improve what it’s like to work here and we need to ensure we’re as impatient for improvement and innovation as we were on day one. But let’s take a moment to be proud… I’m immensely proud to work with such a dedicated team - we’re optimistic, smart and caring - there’s a long way to go in the fight against climate change, but Octopus has always been a beacon in the fight. I hope you’re proud to be one of the ones carrying it, I know I am.

  • Greg Jackon, Octopus CEO's message to the team. Read the full thing in the post.
David Green

Senior Engineer at Leyland Trucks

2mo

Good company unfortunately taking months to power cycle a smart meter. Dead smart not eh. Still waiting. 😞

Callum Wheeler

Founder & CEO at RenewaBlox | Follow me for insights into Bitcoin mining, renewable energy & ESG

2mo

Genuinely shaping into one of the finest British start-ups & exports with Kraken - outstanding work Octopus Energy & Greg Jackson

You have amazing TLs at Octopus Energy 🥰

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Emric Arthur

Strategist and Planner

2mo

I love this company and have used Octopus Energy in case studies across our strategy insights. Their connection to their customers through their app and the transparency the company embraces is truly inspiring. Octopus is what the energy market needed for home owners in the current economic climate 🐙 👏

Carl Johnson

Data Value Manager at Bentley Motors Ltd

2mo

Well deserved, well done!

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Arne Proft

Vattenfall Wasserkraft GmbH

2mo

Congratulation! Well deserved! I'm a customer at Octopus Energy in germany, and i'm absolutely happy with my choice.

Abel Martins Alexandre

Managing Director & Head of Infrastructure, Energy and Industrials Lloyds Corporate & Institutional Bank | Natural Resources | CFO | Chief Development Officer

2mo

It is simply an exceptional achievement Greg & Octopus Energy team. You keep on beating the doubters (not only competitors but also some financiers) because you dare to really care about impact and you and team work really hard at it. I am a proud client. Love it!!!

Niall Riddell M.A.F.P

CEO, Co-Founder, Paua. Payment and charging solutions for business electric vehicles; home reimbursement, shared depot and on-the-road charging. Winner EVIES Special Recognition Award 2024

2mo

That’s a lot of emojis!

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Jessica Alner

Renewable Energy Risk Management & Insurance Adviser

2mo

Congratulations to all the team, fabulous achievement and I am sure lots more to still come…

Best place to work ever! 👏

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