Ogilvy Indonesia’s Post

🤖 Today’s consumers expect curated, personalized experiences that truly connect. At Converge, Hernan Tabah, Chief Digital & Technological Officer at Suntory Global Spirits, discussed how brands can meet these expectations by leveraging AI. From deeper customer insights to crafting hyper-personalized journeys, he highlighted how technology is reshaping engagement in a meaningful way. 🎥 Didn’t catch it live? Watch his full session and learn how AI is redefining customer experiences. 🔗 https://lnkd.in/geX4aaKT #Converge #AI #Personalization #CustomerExperience #Innovation

Watch this #GlobantConverge full session to learn how AI transforms customer experiences. 👇

🚀 What’s Next in CX 2025? 🚀 Customer expectations are evolving, and Contentsquare’s "What's Next in CX 2025" campaign is here to prepare you for the future. 🔑 Top trends shaping 2025: - AI & Personalization remain game-changers. - Data shifts focus to first-party and qualitative insights. - Content takes center stage with inspiring and try-on experiences. - Customer Journeys evolve into seamless strategies. Ready to lead the change? Dive into our latest Digital CX Trends Report and stay ahead: Read the report : http://bit.ly/3V2Z6oX Let’s shape the future of CX together. 💡 #CX2025 #AI #Personalization #DigitalTransformation #Contentsquare

🚀 Transform Customer Experiences with Personalized AI Chatbots! 🤖 Discover how AI is revolutionizing chatbot interactions by delivering hyper-personalized, engaging, and seamless user experiences. From real-time adaptation to sentiment analysis, learn the cutting-edge technologies and success stories shaping the future of conversational AI. 💡 Personalization isn't just a trend—it's the key to boosting engagement and building loyalty across industries like e-commerce, healthcare, and more. 📖 Read the full blog: [https://lnkd.in/gxzPXiNZ] Ready to elevate your business with AI-powered chatbots? Let Harzeno create innovative, tailored solutions to meet your needs. Contact us now! 📧 contact@harzeno.com 🌐 www.harzeno.com #AIChatbots #Personalization #CustomerExperience #Innovation #HarzenoSolutions #BusinessGrowth

IT Leaders: Transform Customer Experience with AI-Driven Journeys Our new article relates to the current digital economy, which puts CX 360 at the center of personalized customer interactions. By unifying data and leveraging tools like AI-powered customer journeys and Contact Center as a Service (CCaaS), IT leaders can redefine how businesses engage with customers. 💡 Why CX 360? - Deliver the right solutions with a customer-centric mindset; -Use AI-driven insights to anticipate customer needs in real-time; -Build smarter, connected experiences with integrated platforms. At grupoGBI, we empower organizations to streamline operations and deliver measurable value with state-of-the-art conversational AI. Ready to transform your CX strategy? Read more here in our article: https://lnkd.in/dUn-sD42 #CX360 #CustomerExperience #CustomerJourneyAnalytics #DigitalTransformation #IntelligentAutomation #AI #CCaaS #ConversationalAI #GenAI #CXInnovation #grupoGBI

Want to know how CX can set your company apart from the competition? Check out the Talkdesk blog below:

Businesses worldwide are embracing AI to enhance customer interactions across various channels. According to a Forbes Advisor survey, 73% of companies utilize or plan to adopt AI chatbots for instant messaging, while 61% optimize emails using AI. Furthermore, 55% provide personalized services like product recommendations. At Entrans, we're at the forefront of this AI-driven transformation, committed to delivering personalized and efficient customer experiences. Join us in leading the future of business interactions! visit entrans.io 👉 Follow us for more insights and updates! #AI #CustomerExperience #Entrans

We're celebrating the 2024 Talkdesk CX Innovators Awards winners in our newest blog post below! Put simply, customers have nearly unlimited choices, meaning creating meaningful customer experiences is key for any business that wants to both survive and thrive. In examining the 2024 Talkdesk CX Innovators Awards winners, a few core principles stood out to our team: 📍 Focusing on the entire customer journey 📍 Leveraging technology like AI, automation, and analytics to deliver hyper-personalized experiences 📍 Anticipating customer needs proactively to solve problems before they happen Do you want to learn what else sets the CX Award winners apart from the competition? Dive into our breakdown of winning CX strategy by clicking the blog link below: https://lnkd.in/gwejwSA8 #CX #CXInnovators #CXInnovatorsAwards #CustomerExperience #CS #AI #ArtificialIntelligence #ContactCenter #CCaaS #Talkdesk #Blog #Read #Learn

This blog breaking down the 2024 Talkdesk CX Awards Winners is awesome! Find out what winning companies are doing to make their CX win against their competition:

Want to know how CX can set your company apart from the competition? Check out the Talkdesk blog below: