Okendo’s Post

I’m joining Discount Obvious - launched by my good friend Deland "Matt" Davis! Discount Obvious is a SFCC cartridge that helps merchants get more newsletter sign-ups and sales by: 1️⃣ Letting customers see the price they could get if they do something like signing up for a newsletter, SMS, or any other action a merchant wants to reward.  2️⃣ Gives businesses a lot more design options for discounts, like new colors, offer text, badges, and animations, which is a pretty big deal when you combine it with: 3️⃣ Easy A/B testing for discounts. So you can know what offers will sell incredibly well. No need to guess when peak selling season comes. If you want to take it for a test drive you can try it out here: https://lnkd.in/gzHVusCK. You have to be signed up to see everything, but this lets you see most! Exclusively on SFCC. #SalesforceCommerceCloud #SFCC #B2CCommerce

Get To Know Your Customer Day is on Thu, April 18. Here is a great idea for this. Phone your customers up and ask: "What is the one thing you can think of that would make doing business with us easier?" Then act and implement accordingly. Get to Know Your Customers Day is an annual event celebrated on the third Thursday of every quarter. In 2024, the first celebration was on January 18. The other dates are April 18, July 18, and October 17. Great idea from • Shep Hyken & Brittany Hodak. #andrekruse #customerservice #gettoknowyourcustomerday #customerservicetips #ceoinsights #salesmanagers

There is a reason all the big brands have loyalty programs. It's because their customers always look for extra value, and loyalty programs have had an impact on their bottom line. Discover what it can do for your business by emailing us at info@rmgloyalty.ca today.

Do you want to increase your basket size And stop competing on discount pricing with the dispensary down the street?  Start  by loving the ones you're with  and implement a loyalty program. Rosetta Consulting reported that engaged customers are: • Five times more likely to repeat business • Four times more likely to refer friends • Seven times more likely to experiment with new offerings. A well structured loyalty program can serve as a distinct advantage which dispensary down the street.  And if you want to know how to  Love the ones you're with. Schedule a TOKE sesh and let's chat.

Step Up Your Store's Game: Ignite Customer Interest with Buzz-Worthy In-Store Events and Workshops! 🚀 Ready to transform your shop into a bustling hub? Click here 👉 https://lnkd.in/gmybtQKV to discover the ultimate guide to captivating your community and boosting your foot traffic!

Step Up Your Store's Game: Ignite Customer Interest with Buzz-Worthy In-Store Events and Workshops! 🚀 Ready to transform your shop into a bustling hub? Click here 👉 https://lnkd.in/gmybtQKV to discover the ultimate guide to captivating your community and boosting your foot traffic!

🔍 Ever wonder why it feels like the price tag is the only star of your event show? 💡 In the buzz of organizing live events, it's easy to focus on numbers. What if we redefined the narrative? At SMS, we prioritize exceptional customer service and enriching experiences above all else. Our goal: to make the price just another detail, not the headline. With each customer interaction, we strive to exceed expectations, ensuring that the value they receive surpasses the cost. Sometimes you can't change the numbers, but you can always change how your customers perceive them. #sms #SMSExpOps #customerservice

Step Up Your Store's Game: Ignite Customer Interest with Buzz-Worthy In-Store Events and Workshops! 🚀 Ready to transform your shop into a bustling hub? Click here 👉 https://lnkd.in/gmybtQKV to discover the ultimate guide to captivating your community and boosting your foot traffic!

Meet Dominic.      Dominic wants to buy a pair of headphones from his favorite retailer for his partner for their anniversary. He keeps checking the product description page every day at work, knowing that eventually it’ll go on sale. That is, except for the week he’s on vacation, which just so happens to be when the retailer’s semi-annual sale kicks off.      Sounds like a lost sale, right? Wrong. With Reconnect, retailers can send a personalized SMS to Dominic, alerting him that an item they’ve viewed/added-to-cart in the past 30 days has dropped and ultimately winning his business.     Learn more about how Reconnect can help you create meaningful interactions where you customers want them in our product blog → https://lnkd.in/g9jmCy87  

Experience a boost in your business revenue with Modisoft Loyalty Programs! Create targeted promotions that align with your brand voice so that you can keep your customers coming back for more. #rewards #loyaltyprogram #loyalcustomers