Client Services Officer at Stanbic IBTC | Finance Professional | Data Analytics Enthusiast | Customer Satisfaction Advocate | ACCA & ACIB Candidate
Customer is truly the king!!! Working with Stanbic Ibtc for more than a year now has taught me one important thing which is ''The way you treat your customers will determine how far your business will get to in the industry'' Customers play a major role in the success and profitability of a business. A firm should not be totally Profit-Oriented but rather to balance it with being Customer-Oriented. As Client service officers/consultants we are expected to deliver efficient services to our customers. It is through this service delivery quality relationships are formed. Facing customers and having meaningful interactions with them has really exposed me to various insights on our customers perceive, act and also react. Customers are human like us seeking for a comfortable space and listening ears to narrate their ordeal about their interactions with our brands and product. Truly Customer Obsession is a gateway to a successful business. Treat your customer well and watch how your business booms. Happy Customer Service Week to our wonderful customers out there!!! Thanks for your contributions and love for the brand!!! #customerserviceweek
