Omar Boubess’ Post

The World's 50 Best Hotels winners were recently announced at a ritzy London ceremony. Produced by William Reed, the awards are in their second year, following the success of The World's 50 Best Restaurants and Bars. These accolades are determined by nearly 600 anonymous voters, including journalists, hoteliers, advisors, and seasoned travelers, who rank seven hotels they've stayed in over the past two years. Special awards like Industry Icon and Most Admired Hotel Group are also given to Aman. Interestingly, only 16 of the 50 hotels are privately owned, with the rest belonging to larger groups like Rosewood and Four Seasons (three hotels). Notably, my favorites are Mandarin Oriental, Bangkok (#12), The Upper House, Hong Kong (#5), and Capella, Bangkok (#1) made the list. In Thailand, Michelin announced the first Michelin Keys, highlighting some surprising yet deserving names. Unsurprisingly, some big names were absent due to outdated operations and questionable mindsets. Michelin Keys focuses on excellence in design, service, and contribution to the locale, offering a different perspective from The World’s 50 Best Hotels. I'd love to see more intimate, idiosyncratic, independent hotels and experience-driven hospitality recognized beyond the usual suspects on influencers' Instagrams. #Worlds50BestHotels #MichelinKeys #LuxuryTravel #HospitalityAwards #TravelInspiration #HotelDesign #BangkokHotels #TravelExperts #LuxuryHotels #TravelAwards

"Navigating the Post-Holiday Slump: Strategies for Luxury Hotels in January." 🌟 Discover how to turn the January lull into an opportunity for growth with creative strategies such as enticing promotions, local partnerships, and wellness-focused experiences. Explore the full blog for insights that can elevate your hotel's post-holiday strategy! 💼🔗 #LuxuryHotels #Hospitality #DigitalMarketing #HotelManagement #JanuaryStrategies

#hotelaccommodationspotlightwithnwadiuto Today’s Hotel Accomodation is Doanesiapremiumhotel Todays spotlight with be done with a twist. Using the 4 E’s of Customer Experience by Pine and Gilmore (1998). The four E’s are; Education, Entertainment, Esthetic and Escapism. The four E’s could be summarised in the following,, Education talks on how customers connected with their intellectual while in the hotel, Entetainment is about fun customers will have while in the hotel, Esthetic is about being present with the senses and ambience, Escapism talks about engaging with the emotions of customers that makes them escape from the real world to a relaxing world Here are how the four E’s were used to engage me in a personal way as a customer 1. Local Area Recommendation: My Trip to Albania was focused on connecting with the locals and what better way to do that than going to dine where the locals dine. I asked the receptionist for recommendations and they came through for me with local restaurants. I connected with Albanians when I got to the area the restaurant was and learnt somethings about their culture. The Art Walls in the hotel also helped me connect with my intellectual curiosity. They were beautiful made me think of the idea behind such beautiful paintings 2. Entertainment: I had some entertainment in the room through the TV that was provided. 3. Esthetics: This right here was my highlight staying at the hotel. The whole atmosphere, ambience and interior spoke to my sense and gave me a good feeling. The hotel lobby, restaurant, spa area and room gave me feeling of joy and comfort. I felt very relaxed and safe while at the hotel and this is one of the things I look at for as a #Solotraveller 4. Escapism: The Spa and Pool amenities helped me escape from reality and have a deep connection with relaxation and meditation. I also felt like a princess with the personalisation of services I received from the hotel. How will you use the Four E’s of Customer Experience (CX) to describe your last vacation? #4starhotel #hospitality #travel #customerexperience

A very insightful and relevant topic by TIM JOHNS We have seen the decline in service due to the pandemic, yet upon the return to service, the only thing that has increased are the prices with the services lagging behind. Today’s luxury traveller are very astute to value. While they can afford it, that does not mean they are willing to invest in experiences that are not providing value for them as the guest/customer. Luxury cruising continues to deliver a full service product to its guests with a focus on value. Knowing what is important to their guests. #luxurytravel #luxurycruise

Hotels achieve decade-high brand penetration, though demand outlook faces potential challenges, according to insights from CA.Atul Thakkar. Click here to know More: https://bit.ly/42FkNh7 #AnandRathi #AnandRathiInvestmentBanking #Hotels #brandpenetration

Thinking of adding a spa or enhancing your hotel’s existing offerings? A report by Spa Opportunities reveals a major trend: wellness hotels are outperforming the competition! The data shows a significant increase in TRevPAR (Total Revenue Per Available Room) across all wellness hotel categories in 2023. Interestingly, minor wellness hotels saw the biggest jump - a whopping 26%! This suggests a growing demand for accessible wellness experiences. #RevenueManagement #HotelManagement #Hospitality

An article from Tatler Asia by Coco Marett on Ovolo Hotels growth and how our Founder & Executive Chairman Girish Jhunjhnuwala has continually providing an effortless and FUN stay but with a 5 star flavour! “The idea started because of my travels around the world. I started thinking about all the things I didn’t like about other hotels and all the things I would do away with,” Girish tells Tatler. At Ovolo, we react dynamically to market changes. By embracing new trends, technologies, and guest preferences, hotels can stay ahead of the competition and meet travellers’ evolving needs. It’s that point of difference that guests inevitably feel when staying at the property. If you’re not evolving or taking calculated risks, you’re not just standing still but moving backward. Nothing great has ever been achieved by people who didn’t dare to dream and strive to do better. #ovolohotels #ovolo #hotels #tatler #tatlerasia #designhotels #hongkong #australia #bali #designerhotels #effortlessliving

Room rates have exploded since the pandemic. A consumer might rightly wonder what the value proposition is at a time when service standards have yet to return to pre-pandemic levels, and they may just be repeating another generic experience they had elsewhere. It’s also worth remembering that the vast majority of UHNW consumers around the world, some 70%, consider themselves self-made and they know what their money is worth. #luxury #hotel #hospitality #valueproposition

Why Asian Luxury Hotel Brands Are Putting European & US Brands at Risk 🌏 Asian hotels are redefining luxury hospitality, outshining their Western counterparts. Unlike US brands, which are seen as premium rather than luxurious, Asian hospitality blends family-oriented service with old-world charm and modern comforts. Experts attribute this to culturally rooted, warm service. Western hotels often lack the personalized care found in Asian hospitality, resulting in a more transactional experience. To compete, Western brands must adopt a compassionate, care-focused approach, integrating luxury standards from Asian hotels. Key Differences in Hospitality Approaches 🔑 Asian hospitality is known for its personalized, attentive service, creating a warm, welcoming environment. Western brands often offer more transactional services, focusing on premium offerings without the same level of personalized attention. The Future of Luxury Hospitality 🌟 Asian hotel brands are setting new standards, raising the bar for the industry. Western hotels must evolve to meet these higher standards by embracing a more compassionate ethos and integrating elements of Asian hospitality to offer true luxury care for their guests.

It expects the average daily rate (ADR) of hotels in Bangkok to be 18 percent higher than in 2019 and overall occupancy to be only 4 percent lower than in 2019. However, hotels in some areas are recovering to varying degrees. Hotels in Chiang Mai, which used to host a large number of Chinese tourists, only saw a price increase of 5 percent compared to other areas, which can be as high as 20 percent