DUX’s Post

Transcript

Ah, nothing like a good cup of coffee to start the morning, except spotting a bad damage to your home. Time to start the claims process, and when our desk agent asks him to describe the damage, well, he does his best. This sounds like a lot. We'll have to schedule one of our most experienced adjusters. Since his schedule is always full. This may take a while, but he's the only one who can accurately estimate a loss like this. It'll take some time to get him there. Hopefully it hasn't gotten much worse. Yeah, if we'd known it was like this, you could have saved a lot of time and money. And we can't even blame the homeowner. You probably just didn't know the right ways to tell us what the problem was. So what if instead of asking the homeowner to tell us, we could instead say show us? Well, now we can with Ducks. Ducks is an all new remote assistance solution designed from the ground up, specially for the insurance industry. It is an impressive suite of fully integrated features designs to make. Claims process faster, easier and more cost efficient than ever. Let's see how it works. Why don't we try that same call again, but this time we'll see what ducks can do. Our homeowner contacts his insurance to file a claim. After collecting some basic information, our desk agent sends him a text message with a link to initiate a ducks call. And now, instead of scheduling an expert claims adjuster to travel to the home, our agent just says those two magic words show me. Now our desk agent can use Ducks's built-in AR technology to guide the homeowner to the problem areas and get all the information he needs. All the homeowner has to do is hold up his smartphone, and then Ducks's AR technology and annotation software will let the desk. Shouldn't take measurements, make notes, capture photos, and more. Duck's artificial intelligence will even do some of the work for him once the agent has everything he needs. Ducks will help him generate a report, and now he's ready to close and process the claim in a fraction of the time it would take to process at the traditional way. Fast, easy, efficient. But let's back up one of the claim was more complex. Do you need to send out the expert claims adjuster? Then? Not with ducks. If the initial review shows that the claim will be more extensive, our desk agent can now schedule an in person inspection. But instead of our expert claims adjuster needing to go out to the site, we can send a less experienced inspector. Now when the expert says show me he's got an able body in the field ready to be his eyes with ducks. Instead of wasting time and money sending experts all over the country, we can leverage their expertise anywhere with just the click of a button. And this is only the beginning of what ducks can do for you. By just saying show me, you can open yourself up to increased customer satisfaction, shorter claims cycle since so much more, Ducks is already poised to change the loss adjusting game forever and new features are being added all the time. We can tell you more about it, but well, it's easier to just show you. Visit our website now to sign up for a free pilot and integration. And when you're ready to just say show me, let ducks show you how.