Experience is everything: The rise of competitive socialising 🎯🍹
As experiential venues are becoming a go-to destination in 2024, they are reshaping the hospitality industry, with more venues embracing the demand for unique experiences.
Consumers are seeking more than just great food and drink when they go out - they’re seeking experience.
Competitive socialising venues are in high demand, but in this ultra-competitive market, is your brand or venue doing everything it can to stay ahead of the competition?
Find out more about the report here > https://lnkd.in/gaWW8byY#HospitalityIndustry#CompetitiveSocialising#MarketTrends#OnPremise#GB
Interesting new development in sports tourism here, perhaps the beginnings of a new trend? Where once football clubs and other types of sports teams were highly local in terms of their followers and influence, that has long since ceased to be the case. Especially in the higher echelons of sports, it is not uncommon for example for followers of premiership teams to fly in from abroad to attend a game and then fly back again, an offer whereby more distant followers can stay in the 'home of the team' and extend their stay seems like a strong idea.
The Power of Big Events: A Boost for London's Hospitality Industry
As Taylor Swift's Eras Tour prepares to take stage in the UK, it's projected to generate nearly £1 billion for the economy. This incredible impact highlights a crucial opportunity for restaurants and hospitality businesses to capitalise on such major events.
📊 Did you know? With fans spending an average of £59 on pre-concert meals, restaurants near venues have a golden opportunity to offer themed dining experiences. Quick, high-quality service and themed-inspired menus can cater to concert-goers on a schedule.
💡 Bums POV: Enhancing the atmosphere with themed décor or signature cocktails inspired by Taylor Swift's music can create a unique experience for guests and increase sales during the event period.
🛍️ Additionally: Collaborating with local merchandise sellers for exclusive products can drive foot traffic and sales, as concert-goers typically spend about £79 on official merchandise.
Take your business opportunity and maximise your revenue during major events and learn more how you can leverage and influx visitors.
#bigevents#hospitality#hospitalitysales#swiftonomics
📣 Announcement! Episode 85 of Revinate’s Hotel Moment is now live. 🚀
In this episode, we were fortunate to sit down with Jennifer Hill, the VP of Commercial Strategy at Kalibri Labs.
Tune in now to hear Jennifer’s strategies for maximizing asset value and profitability in the hospitality industry with a robust commercial strategy and a focus on net operating income (NOI) 📖
🎧 Head to the comments for the links to listen 👇
#kalibrilabs#hospitality#hotelmoment
I’ll be honest:
I’m happy to be your go-to for those "need it now" requests.
But my true passion lies in building long-term, strategic partnerships within the luxury hospitality industry.
Yes, we can secure those last-minute football game seats or that coveted concert ticket.
But our real strength lies in creating bespoke experiences that elevate your guests' stay to unforgettable levels.
Imagine:
↳ Curated itineraries blending exclusive events, private tours, and unique cultural encounters.
↳ Seamless coordination of transportation, dining, and entertainment.
↳ Personalised recommendations and insider access.
We're not just a ticket provider.
We're your partner in creating exceptional guest experiences.
We build loyalty.
We enhance your brand's reputation.
We get those guests to keep coming back to you.
Let's move beyond last-minute requests.
Let's create a partnership that delivers extraordinary experiences.
Time and time again.
🎳🍿𝗛𝗼𝘄 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝘀𝗼𝗰𝗶𝗮𝗹𝗶𝘀𝗶𝗻𝗴 𝗼𝗳𝗳𝗲𝗿𝗶𝗻𝗴 𝗰𝗮𝗻 𝗯𝗼𝗼𝘀𝘁 𝗰𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗮𝗽𝗽𝗲𝗮𝗹 𝗳𝗼𝗿 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀
CGA by NIQ’s new report highlights the growing desire of consumers to get more than just food and drink when they go out and the importance of the experimental offering.
🌟Highlights🌟
35% of consumers going out for competitive socialising activities do so every week
60% now say they are more likely to visit a pub/bar if it offers #competitivesocialising
40% of consumers that go to ticketed events, visit venues with a bar or event space on a weekly basis.
18 to 34 year-olds in particular are increasingly attracted to sites like food halls, with 35% visiting these more often than they were a year ago.
Chris Sterling from CGA reminds the sector that surging interest and growth opportunities has made for a wave of new openings, establishing an ultra-competitive area of #hospitality. Venues and drinks brands that want to stand out from the crowd need an expert understanding of how consumers engage with the experiential sector to maximise chances of success in the competitive socialising space.
Download the report ⬇️
https://lnkd.in/e7Q_fggu
Business & Leadership Coach and Mentor | Supporting Education and Sports Businesses to Grow and Make an Impact | Former Senior Leader in Education & Skills | Rugby Player, Referee & Coach |
🔵 'H' is for Hospitality - Elevating the Game: Hospitality as a Revenue Driver for Sports Clubs 🔵
In the world of sports, providing exceptional hospitality experiences is not just about creating memorable moments for fans; it's also a powerful revenue-generating strategy for sports clubs. By offering premium hospitality services, clubs can attract high-value customers, increase revenue streams, and build lasting relationships.
Here are three strategies to ensure great hospitality:
1️⃣ **Tailored VIP Experiences**: Create tailored VIP experiences that cater to the unique preferences and expectations of high-end customers. From exclusive seating options to personalised services, make every guest feel like a VIP.
2️⃣ **Innovative Event Packages**: Develop innovative event packages that combine sports action with hospitality offerings.
Consider themed events, pre-game parties, and post-game networking opportunities to enhance the overall experience for guests.
3️⃣ **Exceptional Customer Service**: Train staff to deliver exceptional customer service at every touchpoint. From the moment guests arrive to the time they leave, ensure that their needs are met promptly and professionally to leave a lasting positive impression.
Great hospitality is not just about meeting expectations; it's about exceeding them and creating unforgettable experiences that keep guests coming back for more. By prioritising hospitality, sports clubs can boost revenue, enhance brand loyalty, and set themselves apart in a competitive market.
What are your top strategies for delivering great hospitality in sports clubs?
#Hospitality#SportsClub#VIPExperience#EventPackages#CustomerService#RevenueGeneration#BrandLoyalty#CustomerExperience#PremiumServices#Innovation#Success
🔵 'H' is for Hospitality - Elevating the Game: Hospitality as a Revenue Driver for Sports Clubs 🔵
In the world of sports, providing exceptional hospitality experiences is not just about creating memorable moments for fans; it's also a powerful revenue-generating strategy for sports clubs. By offering premium hospitality services, clubs can attract high-value customers, increase revenue streams, and build lasting relationships.
Here are three strategies to ensure great hospitality:
1️⃣ **Tailored VIP Experiences**: Create tailored VIP experiences that cater to the unique preferences and expectations of high-end customers. From exclusive seating options to personalised services, make every guest feel like a VIP.
2️⃣ **Innovative Event Packages**: Develop innovative event packages that combine sports action with hospitality offerings.
Consider themed events, pre-game parties, and post-game networking opportunities to enhance the overall experience for guests.
3️⃣ **Exceptional Customer Service**: Train staff to deliver exceptional customer service at every touchpoint. From the moment guests arrive to the time they leave, ensure that their needs are met promptly and professionally to leave a lasting positive impression.
Great hospitality is not just about meeting expectations; it's about exceeding them and creating unforgettable experiences that keep guests coming back for more. By prioritising hospitality, sports clubs can boost revenue, enhance brand loyalty, and set themselves apart in a competitive market.
What are your top strategies for delivering great hospitality in sports clubs?
#Hospitality#SportsClub#VIPExperience#EventPackages#CustomerService#RevenueGeneration#BrandLoyalty#CustomerExperience#PremiumServices#Innovation#Success
💡It goes without saying that the Super Bowl is one of the biggest demand generators for a major US city, and this year, it's heading to Sin City, home to some of the world's largest hotels, so what difference can it make in such a massive market? 📈
Lighthouse data reveals a significant impact.
Even in a city with over 150,000 hotel rooms and 15,000 short-term rentals, which comfortably puts it into the top 10 city markets globally, most spaces have already been snapped up for Super Bowl LVIII (or 58 for those unfamiliar with Roman numerals).
With already high prices and a limited inventory – about 20% of rooms remain available – the rates for the remaining rooms will probably escalate as we approach the Super Bowl weekend. This trend aligns with historical patterns, indicating that we can expect the rate peak to materialize in the final two weeks leading up to the event.
🏈 So, what happens when America’s playground meets its largest sporting event? Super Bowl LVIII is taking over Sin City in Las Vegas.
Our latest insights reveal a dramatic shift in Super Bowl hotel bookings and pricing - a testament to the power of major events contributing to a surge in hotel demand.
📊 With over 80% of accommodations already booked and room rates surpassing $500, this isn't just a big moment in sports; it's a big opportunity for hoteliers too.
Get all of the Super Bowl data details here: https://lnkd.in/geX8sMQp
Looking to exceed your revenue goals for high-demand events in 2024?
#LooktoLighthouse to help redefine your revenue strategy.
Vice President - Sales @ MSG Sports | Executive MBA
2moCongrats Al Guido, Dan Rosenthal & Team! Love to see you raising the bar each year.