One&Only Resorts’ Post

This will really elevate the competition in the all-inclusive market! Travelers will have to weigh the pros & cons of using a consistent brand like Marriott vs using a locally-owned all inclusive that may offer a more authentic experience. It will be interesting to see what kind of marketing strategy Marriott uses for these!

Lessons From 15 Years in The Hospitality Industry

"Sharing a snapshot of some of the wonderful reviews I received during my time in the hospitality industry. 🌟 The memories these reviews evoke remind me of the incredible experiences I had with guests and colleagues. To my fellow hospitality professionals, remember to always know your value and seek out places where your dedication is appreciated. Gratitude for the past and excitement for the future! #hospitalityindustry #aviationindustry #cabincrew #CustomerService #KnowYourValue"

Hospitality is the relationship of a host towards a guest, wherein the host receives the guest with some amount of goodwill and welcome. This includes the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes hospitality in the Encyclopédie as the virtue of a great soul that cares for the whole universe through the ties of humanity. Hospitality is also the way people treat others, for example in the service of welcoming and receiving guests in hotels. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization... #atingi, #certification.. #hospitality #hotelmanagement

Curious about a career in hospitality? Discover the essentials you need to know about this dynamic industry!  Start your journey today with DC Global Talent and make a lasting impact on guest experiences worldwide! 🏩🌐 #HospitalityIndustry #CareerInHospitality #DCGlobalTalent #CustomerService #TravelAndTourism #EventManagement #HospitalityCareers #JoinTheJourney

That is the real meaning of hospitality!

"I am absolutely using RealTime Reservation... There's no reservation system like them! They're my first choice for all your cabana needs - plus more to come!" We'd like to thank the President of Essential Hospitality, Cole Boucher, for the awesome shoutout last week! We love working with you and your team and enjoyed hearing your story on The Hospitality Mentor with Steve Turk. Check out the full interview here: https://lnkd.in/eamknM8y #hospitalitynews #hospitalitytech #reservation #propertymanagement #technologysolutions #technologytrends #hotels #hotelnews

Create Unforgettable Experiences: The Power of Hospitality Industry Discover the impact you can make in the hospitality industry and how it can bring smiles to guests' faces. Learn about creating memorable moments and providing exceptional service that leaves a lasting impression. Embrace the difference you can make and explore the world of hospitality. #HospitalityIndustry #GuestExperience #ExceptionalService #MemorableMoments #CreatingMemories #HospitalitySkills #CustomerSatisfaction #HospitalityCareer #HospitalityTips #MakeADifference

Dear friends "Night Shift" is one that is either dreaded...or one that is eagerly looked forward to... :-) / ;-) My friend Vikram Cotah in his opening sentence says "...everyone thinks of hotel industry as a glamorous place..." I beg to differ... Hotel industry IS A GLAMOROUS PLACE! Otherwise why will someone pay 1 lakh, yes, Rupees ONE LAKH, plus taxes, to stay in a room? A 5-star hotel room is an "ASPIRATIONAL PLACE", and a "RECOGNITION PLACE", an "ACHIEVEMENT PLACE" For e.g., when two corporate executives from different companies meet in a "industry event", and if they by chance talk about where they are staying, believe me, I talk about 30 years back, but if one told the other "I am in the Taj", you could see the glow of "respect" in the other person's eyes, even if for a fraction of a moment! :-) I do not know if he remembers or not, and I do not know if you people know or not But, as part of our training [though I was going into Corporate Sales, I insisted on being 'suitably grounded'] I was exposed to the amazing level of training that each and every employee of the "Disney Amusement Park" went through... And that video inspired me to develop a completely new business strategy, i.e., "Increasing Business Revenue THROUGH exemplary [read "floor them"] Customer Service leading to Customer Loyalty" :-) And my strategy was a success, whether in Vizag, or in Chennai, or in Bengaluru, but they are stories of another day Coming back to "Night Shift", more than the Taj Group, I thank the Welcomgroup culture [maybe because they were a very young organization compared to the Taj Group and the Oberois] because my "brother-friend" Yogesh Mittal and I had the best time, for at the end of the day One may join an organization, but one normally leaves because of one's boss And if my career had got a different start, i.e. with the Welcomgroup, I WOULDN'T HAVE LEFT THEM [and I am sure they wouldn't have let me go; thank you my Guru Nakul Anand :-) ] Dear Vikram You are doing amazing things And I have offered my candidature publicly Now it's up to you, and to THE PEOPLE who jointly decide on matters like this :-) With Best Wishes :-)

Unlike anyone else in our Group, I took some time before deciding to post and share this award. We all should be proud of this achievement after years and months of struggles to restore the level of recognition and market leadership, for our property. However, aside from the glitzy glorified image of a hotel or resort, it lies more than that: the people working behind the scenes, with their own struggles and challenges. Their dreams and goals (if they have) and how I should be able to direct them towards the right path of understanding that there is more in life. The change in mindsets from average people working in hotels to become superstar hoteliers. The trainings we offer them to develop their career and the hunger we instill in them, to be eager at becoming better professionals, capable to succeed one day and stand on their feet alone. The system we put in place to ensure smooth, streamlined, efficient operations. The service culture and orientation we want to deliver to each single guest, regardless they are VIPs, celebrities, or just people like me and you. The genuine care to exceed guests' expectations, just paid off by a guest's single smile or by hearing their kids saying "Mummy, this is the best hotel ever"! And not to forget what I always call the "corporate culture" we want all staff to be aligned. Not merely a list of values or mission statement, forced to be memorized; but instead, how do you live them everyday, in your personal and professional life? The day all the above will be reached, an invisible Best Award will be given to me, much more worth it than any other recognition.