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I found this post from Kinza Azmat fascinating, and while I have a contrary opinion (see below) to most of her commenters, I think it's an extremely important thought experiment and discussion as more and more industries struggle with finding the balance between automation, outsourcing, and technology vs good ol' fashion in-person interaction...ESPECIALLY as #AI becomes more and more capable of taking over many of these roles without anyone being able to tell the difference. =============================================== For certain things, yes I do want to speak with a real human right off the bat... BUT. For extremely basic and routine things like this, I actually think this is an EXCELLENT solution. The more efficient and speedy my dental check-in process can be, without having to make small-talk with humans, is great by me...but I'm also an introvert. For all their quirks and inefficiencies, the customer service sections in the military have actually had this type of human-out-of-the-loop check-in process in place for a while now, and it works very well in my opinion. There seems to be a pretty clear trend (for better or worse, that's a whole 'nother discussion lol) of subsequent generations becoming more and more comfortable with "disconnected" interactions (email, DMs, text, etc.) vs the in-person face-to-face and/or phone calls that many older generations have felt adds value or even is a requirement...so I DO see the potential for a future where the trending reduction of in-person interactions DOESN'T reverse like some of the other commenters suspect. And to your last question, from a purely cost perspective, even the most expensive technology is almost always WAY cheaper than paying a salary.

Practice acquisitions require significant investment of both time and finances in areas ranging from complex negotiations to regulatory compliance to operational transitions, IT upgrades, and cultural integration. Check out these 6 key steps to help achieve a more successful practice acquisition: https://okt.to/xL2hEj

Learn key steps for successful physician practice acquisition, including predictive scheduling and private equity roles.

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In Q3 2024, private equity firms and their portfolio companies announced a total of 171 healthcare M&A transactions. This represents 34% of the 504 announced healthcare M&A transactions and is an 11% decrease in M&A volume from Q2 2024, when 192 acquisitions from private equity buyers were announced. Activity in Q3 2024 increased by 44% compared with Q3 2023, when 119 private equity buyer transactions were reported. Physician Medical Groups (PMG) drew the most interest from private equity buyers with 57 deals, accounting for more than 33% of all their activity in the healthcare market. However, this represents a 25% decline from Q2 2024 when private equity firms and their portfolio companies completed 77 PMG acquisitions and a 28% drop from Q3 2023 when private equity buyers completed 79 PMG deals. In the PMG sector, private equity groups targeted dental practices in more than 61% of the acquisitions, with 35 transactions. This is less than the reported activity in Q2 2024 when 46 dental transactions were completed by a private equity buyer, but activity was similar in Q3 2023, when 32 deals were announced. Source: LevinPro HC #SinaAmiri #healthcare #medical #dental #privateequity

🦷 EBITDA & Multiples in Dental Clinic Acquisitions: What You Need to Know 💡 When it comes to acquiring or selling a dental clinic, you’ll often hear about EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) and **multiples**. These terms are essential, but not all deals are created equal. 🔍 What is EBITDA? EBITDA is a key metric used to measure a practice's profitability. It offers a clearer picture of cash flow, helping buyers assess the true earning potential of the clinic. 🔗 What are Multiples? Multiples are applied to EBITDA to estimate the purchase price. In dental acquisitions, multiples can vary based on: - Location 🗺️ - Specialization (general vs. specialty) 🦷 - Patient base 📈 - Growth potential 🚀 💡 But Not All Deals Are Equal... It's critical to remember that two clinics with similar EBITDA may fetch different multiples. Why? Factors such as: - Team & culture fit 👥 - Technology integration 💻 - Brand reputation 🌟 - Market competition 🏆 When negotiating, understanding both EBITDA and the applicable multiples ensures you get the right deal, tailored to your unique clinic. Thinking about buying or selling a dental clinic? Let's connect to discuss how to optimize your deal! 📞 awalton@mcadental.com 416-475-2702 #DentalAcquisition #EBITDA #DentalPractice #MergersAndAcquisitions #DentalBusiness #DSO #mcadental MCA Dental Group

Physicians, are you contemplating selling or merging your medical practice? Our latest article offers valuable insights into the process, from gaining stakeholder consensus to managing patient notification. Read the full guide to practice mergers and acquisitions here: https://ow.ly/jXWN50QFHv2 #YESHIMConsulting #HealthcareIndustry #PracticeManagement #PhysicianLeadership #MedicalBusiness #HealthcareMergers #HealthcareAcquisitions #SellingAMedicalPractice

It's always beneficial to understand your dental lab's worth, as that allows you to strategically plan for maximizing value when you're ready to exit the business. Nowadays, exiting can take many forms, like a partial or full exit. PRIME exits and American HealthCare Capital have the highest success rate as the top M&A advisory firm for small-to-medium-sized healthcare companies. Our valuations leverage expertise from over $7.5 billion in closed deals across 35 years. Reach out for a confidential discussion, receive a complimentary valuation, and explore your different exit opportunities. Request a Complimentary Valuation: valuations@pexits.com It's always beneficial to understand your dental lab's worth, as that allows you to strategically plan for maximizing value when you're ready to exit the business. Nowadays, exiting can take many forms, like a partial or full exit. PRIME Exits and American HealthCare Capital have the highest success rate as the top M&A advisory firm for small-to-medium-sized healthcare companies. Our valuations leverage expertise from over $7.5 billion in closed deals across 35 years. Reach out for a confidential discussion, receive a complimentary valuation, and explore your different exit opportunities. Request a Complimentary Valuation: valuations@pexits.com #DentalLab #DentalIndustry #DentalBusiness #DentalTechnology #DentalLabLife #DentalProsthetics #DentalLabTechnician #DentalLabTech #DentalLabOwner #DentalPracticeManagement #DentalConsulting #DentalLabValuation #HealthcareValuation #DentalInnovation #DentalLabServices #DentalLabSolutions #HealthcareServices #MedicalIndustry #HealthcareInvestment #PracticeGrowth #HealthcareLeadership #PracticeSuccess #HealthcareStrategy #PRIMEexits

What makes this complex is that the investors of these private equity funds could be benefiting from the returns while paying a higher price for medical care... Summary of Major Conclusions - PE acquisitions of physician practices are increasing. - PE firms are amassing high market shares in local physician practice markets. - PE acquisitions are associated with price and expenditure increases. - Price increases associated with PE acquisitions are exceptionally high where a PE firm controls a competitively significant share of the local market. - Increased attention to the competition impacts of PE in physician markets is urgently needed. - Changes to Hart-Scott-Rodino (HSR) requirements, reimbursement policies, and tax policies are needed. - More study is needed to understand the impact of PE acquisitions on healthcare. Related article from The Wall Street Journal "You Can Thank Private Equity for That Enormous Doctor’s Bill" https://lnkd.in/gbPcUurZ https://lnkd.in/gWAYx-xb

Carestream Secures Crucial Business Partner Agreement in Peru