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FTC's Expanded 'Unfairness' Doctrine: A Strategic Imperative for CIOs and CISOs (The shift you need to know about for 2025 and beyond) The FTC's intensified scrutiny under its expanded 'unfairness' doctrine marks a pivotal challenge for enterprise contact centers. This shift targets not just overtly deceptive practices but also those deemed inherently unfair to consumer privacy and data security. For CIOs and CISOs, this development is more than a compliance issue—it's a strategic concern demanding innovative responses. The FTC's proactive stance underscores the need for a holistic approach to data ethics and security, embedding consumer trust and data integrity at the core of business operations. https://lnkd.in/eadS9RUf Ontelio's Data Redaction Solution: Your Strategic Ally In this evolving regulatory landscape, Ontelio's advanced data redaction technology emerges as a critical tool for enterprises. By intelligently identifying and redacting sensitive information across various data sources, Ontelio ensures compliance with stringent privacy regulations, reinforcing your commitment to consumer privacy and data security. Key benefits include: ◾ Automated Redaction: Reduces the need for manual intervention, minimizing human error and increasing efficiency. ◾ Regulatory Compliance: Keeps enterprises aligned with the latest standards in PII, PCI, and PHI, adapting swiftly to regulatory changes. ◾ Data Integrity: Maintains the integrity of original data while securely masking sensitive information. ◾ Scalability: Handles large volumes of data, making it suitable for enterprises of all sizes. ◾ User-Friendly Interface: Simplifies the redaction process, making it accessible even to non-technical staff. As the FTC's enforcement trends evolve, stay ahead with Ontelio's robust solutions, ensuring your enterprise not only meets compliance requirements but also fosters consumer trust in an increasingly scrutinized environment. #DataPrivacy #CX #CustomerSuccess #CIO #CISO #Compliance #AI #DataRedaction #FTC #EnterpriseSecurity #ConsumerTrust P.S. How is your enterprise preparing for these regulatory changes? Comment below!

The Data Privacy Storm: Bracing for 2025-2026 in Contact Centers

The Data Privacy Storm: Bracing for 2025-2026 in Contact Centers

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