OnTrac’s Post

At a time when national carriers are scaling back their services, our 7-day delivery empowers retailers to meet consumers’ growing demands for faster delivery—no matter the day of the week. How does OnTrac’s 7-day service stack up against the alternatives? Say a customer in NYC places an online order on Tuesday from a retailer that ships from Southern California. OnTrac will deliver the customer’s order by Saturday, up to 2 days faster than the national carriers, who won’t deliver the order until Monday. Learn more about the benefits of our 7-day service and how we’re working to help you reach your customers with faster, more reliable delivery. #7dayservice #weekenddelivery #fastdelivery #ecommerce #shippingsolutions #retail #lastmiledelivery

Our latest research reveals a compelling advantage for retailers embracing same-day delivery: nearly one-third report a surge in revenue by more than 10%. What else did our research find? Among the surveyed retailers, 63% have been mastering same-day delivery for over three years, with an impressive 68% witnessing a consistent annual increase in their ROI from these services. Explore more insights in the Chain Store Age article, "Survey: Despite costs, retailers see benefits of same-day delivery," to understand the full impact of same-day delivery on retail success. 

Retailers might be missing options to improve their e-commerce profitability when it comes to returns. One metric that is rarely considered by retailers is how long it takes to get an item back into stock after being returned. It frequently takes longer than 30 days for returned items to actually get back into stock. This adds costs for retailers and brings into question the profitability of the returns operation and the wider e-commerce business. The increased waiting period also causes an increase in customers left wondering where their refunds are. But there is more that can be done to improve returns speed. Find out what that is here: https://lnkd.in/e3-czw_t #Returns #Retailers #Ecommerce

Nearly three-quarters of large online retailers plan to invest in two-day parcel delivery over the next 2 years, a sign that e-commerce retailers take seriously the value of speed in consumers’ online purchasing decisions. Learn more about faster delivery and other key features driving retailers' shipping strategies. #fastdelivery #expeditedshipping #2daydelivery #ontrac

Great insights from Richard McNish on e-commerce and delivery expectations ahead. While carrier selection can directly impact the delivery experience, not every customer has the same delivery expectations. A recent Descartes Systems Group survey of more than 8,000 e-commerce consumers found that 81% rated the security of their delivery as quite or extremely important; 22% preferred a precise delivery window over speed, and 39% prioritized the lowest-cost shipping option. https://lnkd.in/gHpFWtdx #ecommerce #ecommercelogistics #finalmile #ecommercefulfillment #delivery #supplychain

[NEW ON THE BLOG] Research shows that French online shoppers prefer pick-up points for delivery. Did you know that? 💡 When delivering products in cross-border e-commerce, the last mile is crucial for a positive customer experience. To achieve this, it is essential to understand the local carrier ecosystem in France and partner with the most suitable carrier based on the type of goods you ship and your customers’ expectations. 👌 So, based on French online consumers’ preferences, it is vital to work with a carrier with a strong pick-up and drop-off (PUDO) network of parcel shops and lockers. 📍 🌍 Our delivery platform is a one-stop solution, connecting online retailers to the best last-mile carriers in each market. Additionally, with our PUDO Locator, e-commerce businesses can easily integrate out-of-home options from all European carriers into their shop’s checkout. 🛒 Read our blog article for more information about the last mile in France: https://lnkd.in/d87P2Cmr #SevenSenders #LastMileDelivery #Shipping #ECommerce

Nearly three-quarters of large online retailers plan to invest in two-day parcel delivery over the next 2 years, a sign that e-commerce retailers take seriously the value of speed in consumers’ online purchasing decisions. Learn more about faster delivery and other key features driving retailers' shipping strategies. #fastdelivery #expeditedshipping #2daydelivery

To enhance reliability, reduce costs, and improve scalability, e-commerce companies should diversify their networks instead of relying on one or two major parcel carriers. Traditional parcel carriers often impose various surcharges and fees, such as residential surcharges, oversized package fees, and charges for deliveries in remote locations or outside their primary network. Over-reliance on a single traditional carrier can lead to higher costs due to these additional fees. By incorporating alternative delivery carriers into their mix, companies can better mitigate these costs. The e-commerce landscape in the United States is continuously evolving, requiring retailers to remain flexible and adaptable to maintain a competitive edge. The following article further highlights this. #TransportationInsight

Retailers are leveling up their shipping strategies to get items to their customers as quickly as possible. 72% of retailers plan to invest in 2-day delivery within the next 2 years. This is a huge jump from only 57% of retailers that currently offer 2-day delivery on orders with free shipping, and demonstrates how seriously retailers are taking consumers’ demands for speed. Get more insights on delivery speed and learn how to use faster delivery as a competitive differentiator. #fastdelivery #expeditedshipping #ecommerce #retail #ontrac

Nearly three-quarters of large online retailers plan to invest in two-day parcel delivery over the next 2 years, a sign that e-commerce retailers take seriously the value of speed in consumers’ online purchasing decisions. Learn more about faster delivery and other key features driving retailers' shipping strategies. #fastdelivery #expeditedshipping #2daydelivery