Order Editing reposted this
Customer service isn’t just about resolving issues; it can be a powerful growth channel. Hamish McKay, Co-founder of Order Editing, shares how he turned a common post-purchase challenge into a significant revenue opportunity. Key Takeaways: 1️⃣ Post-purchase interactions can be leveraged to increase sales. 2️⃣ Streamlining customer service processes can effectively reduce costs. 3️⃣ Building a strong network and personal brand on LinkedIn can unlock new opportunities. Explore Hamish’s journey from startup founder at 22 to supporting $100M brands with innovative solutions. https://lnkd.in/gXSKJYzw rchase-potential-turning-customer-service-into-growth-with-hamish-mckay-437/
😁 Order Edits are a profit centre! Not a cost centre.
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Really interesting app, thanks to Keep Optimising Marketing Podcast for the details. Will research more and recommend to clients!
Woohoo! Doing the podcast rounds! First Adam on Unemployed and now Nathan!
Hamish McKay doing all the podcasts. Love it. Growth marketing off the back of a great story!
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