Order Editing’s Post

Order Editing reposted this

View organization page for Add To Cart, graphic

2,698 followers

Customer service isn’t just about resolving issues; it can be a powerful growth channel. Hamish McKay, Co-founder of Order Editing, shares how he turned a common post-purchase challenge into a significant revenue opportunity. Key Takeaways: 1️⃣ Post-purchase interactions can be leveraged to increase sales. 2️⃣ Streamlining customer service processes can effectively reduce costs. 3️⃣ Building a strong network and personal brand on LinkedIn can unlock new opportunities. Explore Hamish’s journey from startup founder at 22 to supporting $100M brands with innovative solutions. https://lnkd.in/gXSKJYzw rchase-potential-turning-customer-service-into-growth-with-hamish-mckay-437/

  • No alternative text description for this image
Hamish McKay

23 and building a $20M Startup in public | Forbes 30 under 30

2mo

😁 Order Edits are a profit centre! Not a cost centre.

Kiril Climson

Building Shopify's best self-service Order Editing app | Co-founder of Order Editing.

2mo

👩💻

Like
Reply
Giles Polito

Freelance Growth Consultant/ Marketing Strategy/ Brand Strategy/ Digital Acceleration

2mo

Really interesting app, thanks to Keep Optimising Marketing Podcast for the details. Will research more and recommend to clients!

Ralph Kooi

Fraud Prevention @ Kount ANZ | Sales, eCommerce, Chargebacks 👉 Ecommerce fraud prevention that is easy, effective, and accurate

2mo

Woohoo! Doing the podcast rounds! First Adam on Unemployed and now Nathan!

Like
Reply
Jason Cormier

Building partner ecosystems at Shippit. Former Linktree, Shopify, Lonely Planet.

2mo

Hamish McKay doing all the podcasts. Love it. Growth marketing off the back of a great story!

See more comments

To view or add a comment, sign in

Explore topics