Orlando Business Journal’s Post

𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝗠𝗶𝗰𝗵𝗲𝗹𝗶𝗻 𝗞𝗲𝘆𝘀 𝗮𝗻𝗱 𝘄𝗵𝘆 𝗮𝗿𝗲 𝘁𝗵𝗲𝘆 𝗶𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗶𝗻 𝘁𝗵𝗲 𝘄𝗼𝗿𝗹𝗱 𝗼𝗳 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆? While many are familiar with the Michelin Guide for restaurants, the Michelin Keys are a new recognition system that focuses specifically on luxury hotels and their service quality. Introduced to highlight the best in hospitality, the Michelin Keys reward hotels that go above and beyond in delivering exceptional guest experiences. Much like the stars awarded to restaurants, the Michelin Keys symbolize excellence in service, attention to detail and creating memorable stays for guests. Hotels that earn Michelin Keys have demonstrated the highest standards of luxury and hospitality, making them leaders in the industry. For those of us in hospitality, the Michelin Keys represent a new benchmark of quality and a constant reminder to keep pushing for the best in service. Check out more about the Michelin Keys here: https://lnkd.in/dY_meyqf #MichelinKeys #Hospitality #LuxuryHotels

The Power of Hospitality in Work & Life. 🤝 Hotel Emma nails hospitality 🏆 , not just because of awards but through intention and creativity. Even if you don’t work in the service industry, you can bring hospitality into your workplace. It’s not just about good service—it’s about how you make people feel. Think about this, try to remember great experiences you had in the past. You may remember the recent ones, some of them you may even have already forgotten about. Now, try to remember an instance where somebody made you feel you belonged, where you felt you were welcomed, where you felt worthy. Now regardless of the time of when that experience took place, that experience is well embedded in your mind and your heart. Remember, the way you treat your team, peers and family leaves lasting impressions. It's all about making people feel like they belong. Kudos to Silver Ventures and their leadership. Great service cannot exist without great leadership. 👏 #hospitality #teamwork #leadership #LeadershipMatters #HospitalityInLife #TeamCulture #BelongingMatters #ServiceExcellence

https://buff.ly/3zK9vhJ How to Create A Seasonal Pricing Strategy #hotels #hoteliers #hotepricing #hotelrevenue #seasonalpricing

🗝️ Will Michelin Key Awards Change the Hotel Landscape? 🗝️ Today’s announcement of the The MICHELIN Guide Key Awards might offer an answer. Just like the #Michelin Stars have long set the bar for restaurants, the Michelin Keys now do the same for hotels, recognising exceptional service, atmosphere, and guest experience across the globe. In my opinion, the Michelin Keys won’t revolutionise the industry overnight, but they will undoubtedly become an iconic benchmark for quality. Hotels that receive 1, 2, or 3 Keys are those which prioritise more than just revenue, they focus on creating memorable, immersive experiences that guests will never forget. I’m thrilled to share that #Cumbria has made its mark in this first round of awards! Congratulations to: - Gilpin Hotel & Lake House, 2 Keys - The Samling Limited, 2 Keys - Linthwaite House, 1 Key - Forest Side Hotel, 1 Key - Farlam Hall Hotel and Restaurant, 1 Key These properties are further proof that excellence in hospitality is alive and well in our region. Their recognition reflects a commitment to not just meeting expectations but exceeding them, every time. I was going to post about the change in the law today regarding tipping (gratuities). I wanted to spark a debate amongst those both for and against staff receiving 100% of the money left for them. Personally, and in my time in hospitality, morality dictated that staff received EVERY penny of money left for them. The allocation of this was left (independently of the company) to the gratuities committee. However, today's Michelin announcements 'Top Trumped' that! What are your thoughts on the Michelin Keys? Do you think they’ll become a driver the industry, or will it remain business as usual? Cumbria Tourism Lake District Hotels Association

Dive deep with us into Hotel Dive's comprehensive forecast, where industry leaders share insights on the seismic shifts poised to redefine luxury hospitality. Read now and be part of the future of hospitality. 📖🌍 https://zurl.co/2uM9 #LuxuryHotels2024 #HospitalityTrends #FutureOfHotels #HotelDive

Happy Monday! Exciting news! The MICHELIN Guide has unveiled its inaugural "MICHELIN Keys" for French hotels, recognizing 189 establishments for their exceptional quality. I visited four of the hotels on the list when I was in Paris last month, plus I stayed in one in Antibes for a weekend. But the question remains... For travelers: Would a Michelin Key influence your hotel selection? For hospitality professionals: How will this impact the industry and the traditional star rating system? Let's discuss! Share your thoughts in the comments below. ⬇️ #michelinkey #clefmichelin #hotels #luxury #travelindustry

Pillars of Truly Luxury Hospitality 1. Personalization: Horst Schulze, Co-Founder of The Ritz-Carlton Hotel Company, highlights: "Personalized service is the cornerstone of modern luxury. It’s the ability to make every guest feel unique and valued." 2. Anticipation: According to Isadore Sharp, Founder of Four Seasons Hotels and Resorts: "The hallmark of exceptional luxury hospitality is the ability to anticipate needs before they are expressed." 3. Attention to Detail: As Hervé Humler, Former President and COO of The Ritz-Carlton Hotel Company, puts it: "True luxury hospitality is defined by the subtle details that cater to individual preferences, turning each interaction into a personalized experience." 4. Exceeding Expectations: Nina Smith, Hospitality Consultant, asserts: "Luxury is not about the cost of the service, but the quality of the experience." 5. Genuine Connection: Dan Ruff, CEO of Belmond, explains: "In the realm of luxury, it’s not just about offering more but about offering more of what matters to the guest."

🎤According to Google and AI and also written in Some books that read. 🏅 "Father of the Hospitality Industry" is often attributed to Ellsworth Statler, an American hotelier who significantly shaped the modern hotel industry. Statler is known for his innovative ideas and contributions that revolutionized hotel operations in the early 20th century. He introduced numerous concepts that are now standard in the industry, such as private bathrooms in each guest room, free morning newspapers, and uniformed bellhops. His Statler Hotels became synonymous with luxury, comfort, and efficiency, setting new hospitality and guest service standards. #HospitalityIndustry #EllsworthStatler #HotelInnovator #FatherOfHospitality #HospitalityPioneer #HotelManagement #HospitalityHistory #IndustryLeader #HotelierLegend #ModernHospitality #GuestServices #HotelStandards #LuxuryHotels #HospitalityInnovation #TravelHistory

On Monday the 8th of April, The MICHELIN Guide launched the 2024 hotel Key distinction for France. This selection includes 24 Three Key hotels, 38 Two Key hotels, and 127 One Key hotels. You want to know more about the MICHELIN Key and have the following questions in mind ? - What are hotels doing in the MICHELIN Guide? - Why are you creating the MICHELIN Key distinction? - Which hotels are eligible for a MICHELIN Key? - Is the MICHELIN Key the MICHELIN Star for restaurants? - Are MICHELIN Key hotels the most expensive in your selection? - Do MICHELIN Key Hotels have MICHELIN Star restaurants? - I heard I can book hotels on the MICHELIN Guide. Is that true? See all the answers in the article 👇 https://lnkd.in/eZrXs87N

Hospitality is more than a servise; it's a philosophy of warmth, empathy and genuine connection. It's the art of turning moments into memories that last a lifetime. At our hospitality management company, hospitality is at the heart of everything we do. #mayorhospitalitymanagement #mayor #hospitality #management #luxury #resort #greece #corfu #experience #hotels