Oscar Ramos’ Post

PenFed is transforming its member experiences with the power of MuleSoft! By integrating data across platforms, PenFed delivers seamless, personalized service to over 2.8 million members. With MuleSoft’s Anypoint Platform, PenFed boosts agent productivity, speeds up response times, and ensures secure, real-time access to critical data. Discover how PenFed is staying ahead of the curve in member services: 

⚡️ Unlock the power of AI-driven customer interactions with Data Cloud + MuleSoft! ⚡️ By unifying data across your organization, Data Cloud provides a single source of truth. MuleSoft then seamlessly integrates both structured and unstructured data, turning those insights into real-time actions that drive personalized customer experiences. Want to see how this synergy elevates your business? Join us for our upcoming session to learn how these tools create smarter, more meaningful engagements that boost customer satisfaction. 📆 Wednesday, October 9 ⏰ 9:00 am (PT) | 12:00 pm (ET)

AI can align IT initiatives with business goals, driving growth. It offers personalised experiences, anticipates customer needs, and enhances risk management. Embrace AI, embrace success!

Salesforce envisage les agents comme des assistants intelligents et automatisés qui maîtrisent parfaitement un métier particulier, que ce soit dans la vente, le service client ou tout autre autre domaine. Au lieu de simplement fournir des réponses individuelles ou d'améliorer des tâches isolées, ces agents IA peuvent désormais gérer des processus entiers du début à la fin. Découvrez ce que revêt véritablement les agents d'IA proposés par Salesforce dans cet excellent article de Forbes. Et n'oubliez pas... Si vous pouvez décrire la tâche à effectuer, Agentforce peut l'accomplir ! #Dreamforce #Salesforce #Agentforce

Join us for the MuleSoft Keynote at Dreamforce to see how leaders from NVIDIA, Aston Martin Lagonda Ltd, and Christian Dior Couture are building the foundation for autonomous AI. Hear how they use integration, automation, and APIs to stay ahead of the curve. Add the MuleSoft Keynote: Build a Foundation for Autonomous AI to your hashtag #DF24 agenda: muley.cc/3yXEsPf Or, tune into the broadcast on Salesforce+

A whole new era of connected experiences has arrived. MuleSoft launched powerful new Integration Solutions designed to help AI agents access and act on data across CRM and external systems. With expanded AI capabilities on Anypoint Platform and deeper integration with Salesforce Data Cloud, we empower businesses to innovate faster than ever. New features like API governance, AI automation, and enhanced security mean more efficient, smarter, and safer integrations for your enterprise. Get the latest scoop: 

Data is the key to success in the financial services industry. But many financial institutions are held back by data silos and integration challenges. Check out this post for the benefits of data integration for financial services and tips to get started.

📢 Exciting news! Forrester has named MuleSoft a Leader in API Management Software!  We’re proud to be recognized - we believe it’s for our innovative tools that simplify API governance, elevate API portals, and deliver top-notch visualization and customization. Discover why MuleSoft is at the forefront of API management software vendors. Download The Forrester Wave(™): API Management Software, Q3 2024 and see how we’re ranked:

Explore the exciting ways AI is driving growth, refining risk and improving customer satisfaction in the financial sector. Discover how AI-readiness doesn’t require an overnight overhaul, but a shift in mindset.

Generative AI is making waves in financial services. Like any big technological change, AI brings both opportunities and threats. So how does one come out the other side as a disruptor, and not disrupted?