Edge’s Post

Hey there! As a customer service champ, being the guide to your clients is key. Here's a quick lesson from my experience as a customer service rep: Investing in local wisdom isn’t just a personal asset; it’s a game-changer in elevating the customer experience. A very good example is knowing your way around a city. This isn't just about geography—it's about empowering your clients and delivering top-notch service! Being familiar with local areas and landmarks makes providing directions a breeze! My time in Osogbo made it easy to guide a client to their seminar location with confidence even as I was speaking from Lagos. A point that any environment or city you find yourself is an opportunity to learn and help a client in the future(you never know). In customer service, local knowledge is a superpower. It builds trust and shows your commitment to going the extra mile. Every detail matters, and every piece of knowledge acquired is a step toward delivering service excellence. Local familiarity breeds confidence, enhancing your ability to guide clients seamlessly. #customerexperience #gentlemenservinggentlemen

Celebrating My Amazing Customer Service Team! There's no "I" in team – at least not in successful customer service! I'm incredibly grateful for my dedicated and passionate team here at Envine Africa. Today, I want to shine a spotlight on their hard work and commitment to providing exceptional customer experiences. These rockstars consistently go above and beyond to ensure our customers feel valued and supported. Whether it's resolving complex issues, offering personalized advice, or simply going the extra mile to brighten someone's day, they do it all with a smile. Here's to the amazing team members who make customer service a success story every single day! #customerservice #teamappreciation #gratitude Here are some ways to personalize this post further: Highlight specific achievements: Briefly mention a recent example of how your team went above and beyond to help a customer. Tag your team members (optional): If you're comfortable doing so, tag your team members in the post to show individual appreciation. Add a picture: Include a picture of your team to make the post more engaging. By showcasing your team and their dedication to customer service, you can inspire others in the industry, attract talented individuals to your company, and most importantly, celebrate the amazing people who make your team successful.

Happy Administrative Professionals Day! Comment below to give a shoutout to a coworker you're thankful for. We appreciate everything you do to keep RLI running smoothly. 🙌 📣 #AdministrativeProfessionalsDay #EmployeeAppreciation

Today, we're giving a big thank you to all the administrative professionals who keep everything running smoothly. Your dedication and efficiency are truly appreciated. Let's take a moment to recognize the hard work and invaluable contributions of administrative professionals everywhere. Know someone who deserves a shoutout? Tag them below to show your appreciation! #AdministrativeProfessionalsDay #ThankYou

🌟 Ever felt like your Support Coordinator is causing more headaches than solutions? At My Journey Australia, we get it – and we're here to show you how support coordination should be done right! 🚫 Say No to DIY Disasters: While the temptation to handle Support Coordination alone or with carers might be there, the pitfalls are real. Terrible Support Coordinators might leave you tangled in confusion. We're here to prove that having a dedicated Support Coordinator is the game changer you need. 🔍 Cut Through the Jargon Jungle: Navigating the NDIS jungle can feel like wading through jargon quicksand. Our commitment? No jargon zone! We break down your budget and NDIS plan in clear, straightforward terms. You'll know exactly what you're getting and how it benefits you no decoding needed leave that up to us. 🤯 Less Work, More Results: Terrible Support Coordinators can turn into more work than they're worth. Why deal with poor communication, lack of understanding, and ineffective actions? Our team is all about proactive problem solving. We tackle challenges head on to ensure you get the support and resources you need without the hassle. 💬 Transparency is Key: Ever felt left in the dark? Not on our watch! We pride ourselves on clear communication every step of the way. At My Journey Australia, you'll always be in the loop, empowered with information to make the best decisions for your journey. Choose My Journey Australia for support coordination that doesn't just meet expectations, it exceeds them. Let's leave the terrible Support Coordination behind and embark on a JOURNEY where you're truly supported and understood. 🌈💙 #MJA #Myjourneyaustralia #SupportCoordination #NoMoreHeadaches #NDIS #BeyondExpectations

At Qureight we are predominantly a remote company which can make it hard to bond as a team. We have off sites every 6 months and last week we had our first one outside the UK in Castillo de Monda in Spain. It was a great chance to welcome some new team members as well as spend 3 days with each other relaxing, swimming and eating good food. Off sites for a company such as ours are absolutely vital. It allows you to: 🔎 Think strategically about bigger issues without the distraction of day to day tasks ⛳ Allow everyone to mentally recharge in a different setting 👨🎓 Allow 1 on 1s in a less pressurised envrionment What did we achieve? 1) We streamlined our entire weekly meeting schedule, stopping daily stand ups for all and focusing on smaller group meetings - this will save about 90 minutes a week per person. 2) We focused all the new starters on our core mission of being THE data platform for lung and heart disease 2) We brainstormed on our 3 core values of Integrity, Openness and Ambition (more on that later!) Off sites are VITAL for growth. And a lot of fun :)

#AdministrativeProfessionalsWeek is devoted to celebrating your administrative and customer support staff. Find out what Administrative Professionals Day is, along with when and how to celebrate administrative staff at your company this year.

#AdministrativeProfessionalsWeek is devoted to celebrating your administrative and customer support staff. Find out what Administrative Professionals Day is, along with when and how to celebrate administrative staff at your company this year.

Relationship Communication: Overcoming Triggers and Building Strong Connections Discover effective strategies for improving communication in relationships by managing triggers and fostering understanding. Join our discussion on how to create a safe space for open dialogue and personal growth. #RelationshipCommunication #StrongConnections #EffectiveCommunication #OvercomingTriggers #PersonalGrowth #SafeSpace #HealthyRelationships #CommunicationSkills #BuildingConnections #RelationshipAdvice

Relationship Communication: Overcoming Triggers and Building Strong Connections Discover effective strategies for improving communication in relationships by managing triggers and fostering understanding. Join our discussion on how to create a safe space for open dialogue and personal growth. #RelationshipCommunication #StrongConnections #EffectiveCommunication #OvercomingTriggers #PersonalGrowth #SafeSpace #HealthyRelationships #CommunicationSkills #BuildingConnections #RelationshipAdvice