Outbuild reposted this
It occurred to me that perhaps instead of complaining I should shout out "good folks" that do "sales" the "right" way. Some of these guys are CEOs, some are founders, some are salesfolks at big companies, some are customer support or care... Not an exhaustive list, but here are a few folks doing it "right" in my experience, after over 20 years in the construction industry, and nearly 15 off and on in "contech". William Harryman, Nick Ward & Michael McInnis with Procore Technologies Will was our OG Procore salesdood, and all around great guy. He's the one that got us started. Nick came before Mike came back. Did more to help us out than our SPC at the time, great guy, no pressure, super helpful. Mike is our current salesdood, and before Nick, who takes care of us, helps us out, gets us what we need. no pressure (we ARE renewing this year so... don't taze me bro!) Jamey Dempsey Our IMAGINiT Technologies salesdood for ages. Amazing at what he does. Builds the relationship, helps you out when you need it, offers products that he thinks are a good fit (BTW Autodesk, when you are done killing the resellers, this is the kind of relationship you're destroying). I think Jamey has moved on, but still a great guy. Keavin Milburn, MBA TM @ ENGworks Global again, checks in from time to time to see what we need, follows up on previous proposals, helps when there are issues... great guy, great relationship. Barry Chiu Kroo Newer friend of ours, just getting to know one another, but really enjoying the interaction so far. It's not "salesy" it's learning from one another and trying to improve and see where we can work together. Liam Floyd from Quickbase Also a newer relationship, replaced our original sales guy that sold us the product, hasn't earned a dime in commission off of us himself yet, and still amazingly helpful and accommodating. Along with Myung Kim who has been great to work with on the customer success side. Brian Vizarreta, Matt D., Philip Lorenzo, Von Lewis, Taylor Moody All the STructionsite/DroneDeploy guys. Known some of them a long time, others less so but great relationship, loads of help, very low pressure. Brett Dufford with Voyage Control Keeps me in the loop as he reaches out to our job site teams, asks for assistance on who and when to talk to, trying hard to get us on an enterprise deal but not overly-aggressive with it. Tyler Morgan with Extracts Pro Keeps entertaining our requesters, keeps on teaching us and updating us. We aren't customers yet, but guys like him make me want for us to be. Caleb Taylor co-founder at Buildr Much like Tyler, hasn't gotten us on board yet but keeps showing up and helping us learn the latest and greatest. Hopefully one day we'll be customers! Collin Creach at Outbuild Dude is everywhere! and he's definitely hot to get Outbuild out there! Started out a little hot and heavy after he came onboard there but I think we're good now!
Thanks Rob for this shout-out and it's great to be among this well-intentioned group! It can be challenging to balance persistence with annoyance and I've certainly been at fault at crossing the line but the passion is in the right place. Partnerships happen with people before the product, so I'm honored and humbled to be mentioned.
humbled by your shout-out sir! I've sincerely enjoyed working with you specifically as well, Rob Sloyer. You are equal parts tough and fair! Your passion, expertise, and sincerity to serve the highest/best use for KAST is what shines thru our every meeting. Cheers to the next decade of success!!
Honored to be alongside such an incredible group of people - Appreciate you!
Love this Rob! Appreciate the appreciation, not just for Liam but for salespeople everywhere. You've been a great partner to work with and excited to see how the QB/Kast relationship develops.
This is awesome
Thanks Rob! Greatly enjoy working with you Everett and Louis... excited to see what we can accomplish together!
This is one heck of a line up, thanks for sharing
Rob thank you for the shout out! I always love catching up with you and it's always valuable to hear what you and your team are focused on and what's top of mind for you guys. You're a leader in this industry for a reason!
Co-Founder @ CULTSURE and @ Odisea Cultura Helping world-changing founders build sustainable companies by fostering a winning culture and hiring top talent from LATAM
3moRob, what a great post! I've had the pleasure of working with or partnering with many of the people you mention and have to agree 100%. As someone that jumped from the construction industry into the contech industry (24 years ago) and went from one pushing and asking for better to a person responsible for listening, influencing product, and trying to deliver better contech and services to the industry... it's really nice to read a positive post. Thanks for sharing!