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Did you know J.B. Hunt recently started a freight agent program? We’re focused on providing value for customers and delivering exceptional service, and our agent program is no different. So, if you’re interested in growing your business and working with an established transportation company, then send me a message so we can talk about how you can get started with J.B. Hunt!
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Did you know J.B. Hunt recently started a freight agent program? We’re focused on providing value for customers and delivering exceptional service, and our agent program is no different. So, if you’re interested in growing your business and working with an established transportation company, then send me a message so we can talk about how you can get started with J.B. Hunt!
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I always talk to our carriers and shippers about creating a culture that supports each other and helps each other win. You know, true partnerships. Yesterday I was working with a new carrier to our network trying to reposition their truck from NV/CA to TX. We did not have a shipment for them, but we did have a TX shipment that they wanted. The dispatcher asked if I could help her with booking a shipment from a different broker as she was in the truck driving and could not search the load boards. I obliged and we got on a conference call together and called on a few loads. We made 3 calls to 3 different brokers...... (1 small and 2 large companies) As a freight broker myself, I was embarrassed by what I experienced and heard on the phone. Few observations: 1. No one let me know their names. 2. 2 spoke so fast and with such disinterest in their voice that it made it seem as though I was a bother. 3. Hold time (Small broker 2 minutes, large brokers 14 minutes and 17 minutes) 4. If these were all "Carrier Sales" roles, not a single person was interested in selling and/or growing their carrier network 5. The largest broker did not follow up via email or phone yesterday (still hasn't in fact. I checked this morning) It's no wonder why carriers do not like dealing some freight brokers. The carrier that I was working with asked why more freight brokers aren't like us. (Cue Kendrick's "Not Like Us") #og1mc #freight #transportation #broker #sales #trucking #notlikeus
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Freight Agents, if there's one thing NOT to ask on a cold call it's this. Under no circumstances should you ask... "Did I catch you at a bad time?" Why? This opens the door for a prospect to end the call right away. Here are 9 questions you should ask. 1. What are your responsibilities? 2. What's your biggest challenge? 3. What are your main priorities when shipping? 4. What lanes are you shipping? 5. What do you look for in a Freight Agent? ...and more! Keep reading and save the blog post to use when you plan your next call. https://lnkd.in/eaQ9u7ej #coldcalltips #freightagent #freightbroker
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Co-Founder@ Freight Associates Logistics .inc || Co-Owner @ Road Warrior Trucking .LLC || Freight Broker ||Transportation Logistics Expert | Trucking Business Consultant
💎 Hiring qualified drivers to haul your freight is of paramount importance for any freight broker. These drivers serve as the lifeblood of the transportation industry, ensuring that goods are delivered safely and on time. 💎 Qualified drivers possess the necessary skills and experience to navigate the complexities of the road, including adhering to traffic regulations, handling various types of cargo, and efficiently managing their schedules. Their expertise not only reduces the risk of accidents and delays but also contributes to the overall reputation and reliability of your freight brokerage firm. 💎 By Hiring qualified drivers, freight brokers can establish trust with their clients, enhance customer satisfaction, and ultimately build a solid foundation for long-term success in the competitive logistics industry. #freight #logistics #supplychainlogistics #directoroflogistics #procurementspecialist #warehousemanager #warehousesupervisor #logisticsmanager #dispatchingservices #freightbrokerage #logisticssupervisor #sales #broker #trucker #truckdriver #carrier #Shipper
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Are you curious about the role of a freight broker? Here are some reasons why it’s a rewarding career choice: Key Role in Supply Chain: Freight brokers play a crucial role in connecting shippers with carriers, ensuring smooth logistics operations. They act as intermediaries, facilitating efficient transportation of goods across various industries. Flexibility and Independence: As a freight broker, you often have the flexibility to work remotely and manage your own schedule. This independence allows for a healthy work-life balance and the opportunity to grow your business at your own pace. Opportunity for Growth: The logistics industry is dynamic and ever-expanding. Being a freight broker opens doors to diverse opportunities for professional growth and development. You can specialize in different types of freight, build strong industry relationships, and expand your client base. Financial Rewards: Successful freight brokers can earn competitive commissions based on the value they bring to each transaction. With experience and a solid client base, earnings potential can increase significantly. Problem-Solving and Negotiation Skills: This role challenges you to develop strong problem-solving and negotiation skills. Brokers find solutions to logistics challenges and negotiate favorable rates for both shippers and carriers, ensuring everyone benefits from the transaction. Are you interested in learning more about becoming a freight broker or want to share your experiences in the field? Let's discuss the exciting opportunities in this dynamic industry! #FreightBrokerage #Logistics #SupplyChain #CareerGrowth #BusinessOpportunities
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“Be Curious, Not Judgmental” “Well Done is Better Than Well Said” | Proud Father and Husband | Freight Broker | Sports Cards and Memorabilia Collector | Fly Eagles Fly!
Yesterday I had a situation where my customer was asking for my lowest possible quote on a lane as they were trying to win a new customer themselves. Many brokers would have given their "lowest" and hope the customer is none the wiser. I decided to run the truck at a loss, share the rate confirmation with my customer, and explained that I understand what it's like trying to woo a new customer. The response I received from my customer? Quote requests for 14 additional lanes. Lesson? Provide honest and transparent service, and the opportunity to pay for your chair will always be there. If you feel that your current freight partners are dropping the ball on transparency, visibility, or service, message me and let me walk you through what I do for my customers. I can't promise that I will beat your current price, but I can promise the service I provide will be far beyond what you are used to. Full Truck, LTL, Air Freight, Ocean Freight, Rail, Hazmat, me and my team can do it all! My customers and I are a TEAM. You make money, I make money. Brokers bragging about their "FAT RIPS" are the same ones who won't there for you when the tables turn. I'm here for the LONG haul! Let me help you! #logistics #logisticssolutions #fulltruckload #oceanfreight #airfreight #freight #transparency #honesty #integrity
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"A freight broker's day: Where every problem is met with a cup of coffee and an 'I've got a guy for that.'" "Freight brokers make the world go 'round, one load at a time. Just don't ask them for their Wi-Fi password." "Freight brokers: The unsung heroes of the supply chain, armed with spreadsheets and a love for logistics." "Freight brokers know all the shortcuts, except for the one that gets them home on time." "Freight brokers: Where finding a needle in a haystack is just part of the job description." "Freight brokers are like a GPS for your cargo, only they don't recalculate when you miss a turn." "Freight brokers are the modern-day wizards of transportation, making things disappear from one place and reappear in another." "Freight brokers: Turning shipping challenges into opportunities, one phone call at a time." "Freight brokers are like matchmakers for cargo, always looking for the perfect carrier." "Freight brokers: Where 'Can you move this?' turns into 'Can you move mountains?'" 😊 😊
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As a freight broker, clear and effective communication is essential to building strong relationships with carriers, shippers, and other stakeholders in the logistics industry. Whether you are negotiating rates, arranging shipments, or providing updates on delivery status, it's important to communicate clearly and promptly with all parties involved. One way to ensure effective communication is to establish clear expectations up front. This means setting expectations around response times, availability, and the types of information that will be communicated. By establishing these expectations early on, you can avoid misunderstandings and ensure that everyone is on the same page. In addition to clear communication, it's also important to respond promptly to inquiries and always follow through on your commitments. This means responding to emails and phone calls in a timely manner, providing accurate and detailed information when requested, and taking ownership of any issues or challenges that arise. By responding promptly and following through on commitments, you demonstrate your reliability and professionalism to clients and partners. This can go a long way in building trust and confidence in your services, leading to repeat business and referrals. Of course, effective communication and follow-through require a high level of organization and attention to detail. By utilizing tools and systems that help you manage your workflow and stay on top of deadlines, you can ensure that you are providing the highest level of service possible. INQUIRE NOW! Email us at: Kevin@kcslogisticsinc.com Call us at: 855-571-0177 #freightbroker #logistics #freight #transportation #trucking #truckdriver #trucks #supplychain #freightdispatcher #shipping #owneroperator #cargo #truckingbusiness #logisticsmanagement #warehouse #logisticscompany #dispatch #freightbrokertraining #trucker #business #freightforwarding #transport #truckinglife #flatbed #lessthantruckload #freightagent #travel #broker #loads
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