It’s kind of crazy when I think about our experience with internal recruiting over the last nine years. We initially brought recruiting in-house because I believed we could do it better. With a niche as specific as ours, we needed a unique network and deep knowledge base to be successful. It also started as a cost-saving measure—external recruiters can be expensive, especially for a small company—so we chose to invest internally.
Plenty of people handle recruiting differently, but this approach has worked for us, though not without a lot of trial, error, and failures along the way! Here are a few things we’ve learned:
-Use data, but trust your gut. If something feels off, it often is. Be mindful of personal biases (we strive for diverse teams), but in our experience, concerns are usually valid.
-Right fit for you and them. It’s easy to focus solely on whether the candidate is right for the company. But it’s equally important that we’re the right fit for them.
-Being honest and transparent about where our business currently stands—including our challenges—is critical for long-term retention.
-Understand the role. Knowing what’s needed for success in a role is crucial to asking the right questions during recruitment. Experience is only one factor; some of our best hires didn’t have a “perfect” resume.
-Respect candidates’ time. Their time is valuable. While we have a rigorous process to find the best fit, we never try to take people’s time for granted.
-EOS and RPRS. We’ve been running EOS for 5 or 6 years, following the Right Person, Right Seat (RPRS) approach religiously. It’s simple but effective: the right person fits our core values, and the right seat means they get it, want it, and have the capacity for the role. This keeps us on track when things get complicated.
-Hire the best candidate for the company, not just the best available. This can be tough, especially when the team is at capacity, but it’s important to pick the candidate who’s the best fit for the team, not just the most convenient option.
-Build a network. People who aren’t interested now might be in 6 months, 12 months, or 3 years. A strong network helps you pull top talent quicker when the time is right.
We’re working to build a best-in-class team of hotel renovation rockstars. We’ve made LOTS of mistakes, but we’re focusing on getting a little better every day.
https://lnkd.in/g4tVX3GG
🚨 Spoiler Alert: We’ve Found Them! 🚨
We’ve reviewed 28,148 candidate resumes and hired 154 people since 2015. Along the way, we’ve learned a lot about what it takes to find the right (and the wrong) people.
We are extremely proud of the team we've built and continue to work on building a best-in-class team of Hotel Rehab Rockstars! It’s not easy, and we’re not perfect, but we strive to get a little better each day.
Project Superintendent at W.M. Jordan Company
3moYes, I agree that is very nice!!!