Partho Ghosh’s Post

Here's a surprising fact: attracting a new customer can cost up to 5 times more than retaining an existing one. And it might be as much as 16 times more expensive to bring a new customer to the same level of profitability as a lost one. This highlights why focusing on customer retention is not just smarter, but essential for long-term success. Investing in strong relationships with existing customers can drive more sustainable growth and profitability. What do you think? 🤔 #CustomerRetention #BusinessGrowth #CustomerSuccess #MarketingStrategy #CustomerExperience

Did you know your business could experience revenue growth rates 2-3X higher than your competition by capturing the right customer feedback? That's according to the International Journal of Market Research. Did you know that businesses integrating a multi-faceted customer feedback approach experienced significant increases in customer retention and improvement in customer acquisition? Don't guess...#IAMCX! Customer Retention and efficient Customer Acquisition are two key factors in business growth and sustainability. In this edition of the #NoWThatsCXy newsletter, you'll learn how significant the impact is and other things your business needs to enjoy sustained growth. Check out the link below. Subscribe if you Like. #blackexcellence #customerexperience https://lnkd.in/eTNdfsWJ

Loyalty programs aren't just perks—they're game-changers! 💥 - Boosted Customer Retention: Keep your customers coming back. - Increased Revenue: Watch repeat business drive growth. - Valuable Insights: Understand your customers like never before. How are you leveraging loyalty in your business? Let’s discuss! #LoyaltyPrograms #CustomerRetention #BusinessGrowth

🤝 Delegate your retention initiatives to us while you prioritise what truly drives your business forward! 📈 Did you know that companies outsourcing their customer retention see a 25% boost in customer lifetime value? 💸 Partnering with us goes beyond mere cost-effectiveness; it assures you peace of mind, entrusting your customer relationships to experts. ✅ Explore how our specialised expertise can deliver outcomes, allowing you to focus on essential business functions. Visit our website for more information: https://lnkd.in/d72e_e7Z #OutsourceWithConfidence #FocusOnGrowth #CostSavings #RX #Revenuegeneration #Customerrentention

🤝 Delegate your retention initiatives to us while you prioritise what truly drives your business forward! 📈 Did you know that companies outsourcing their customer retention see a 25% boost in customer lifetime value? 💸 Partnering with us goes beyond mere cost-effectiveness; it assures you peace of mind, entrusting your customer relationships to experts. ✅ Explore how our specialised expertise can deliver outcomes, allowing you to focus on essential business functions. Visit our website for more information: https://lnkd.in/d72e_e7Z #OutsourceWithConfidence #FocusOnGrowth #CostSavings #RX #Revenuegeneration #Customerrentention

Studies show that a small improvement in retention rates correlates with a dramatic increase in revenue! You can increase profits by 25% to 95% simply by improving your retention rate by 5%. 🤯 How can you improve retention? Develop an efficient, effective customer implementation process. You’ll minimize the time it takes for your customer to see ROI and increase your team’s capacity to onboard more clients per month, quarter, or year. If you want to learn more about how your customer implementation process drives retention, read our blog post! https://lnkd.in/gG-G-6RF #CustomerSuccess #BusinessSavvy #BusinessStrategy #CustomerExperience #CustomerRetention

Good morning, Take the time out this week to discover how your business can elevate customer experience and foster lasting relationships through a strategically designed retention program. Consider these 5 following Tips: 1. Understand the customer needs. 2. Implement proactive communication channels. 3. That acquiring a new customer can be up to five times more costly than retaining an existing one? 4. The importance of proactive issue resolution. 5. Key performance indicators (KPIs) such as customer retention rate, Net Promoter Score (NPS), and customer lifetime value (CLV). Have a Wonder Filled Day 💯 #customerservice #customerretention #keyperformanceindicator #communication #proactiveresolution #mondaymindset #customerservice #business #success #customerexperience #cusomterloyalty #finance

🤝 Delegate your retention initiatives to us while you prioritise what truly drives your business forward! 📈 Did you know that companies outsourcing their customer retention see a 25% boost in customer lifetime value? 💸 Partnering with us goes beyond mere cost-effectiveness; it assures you peace of mind, entrusting your customer relationships to experts. ✅ Explore how our specialised expertise can deliver outcomes, allowing you to focus on essential business functions. Visit our website for more information: https://lnkd.in/d72e_e7Z #OutsourceWithConfidence #FocusOnGrowth #CostSavings #RX #Revenuegeneration #Customerrentention

🤝 Delegate your retention initiatives to us while you prioritise what truly drives your business forward! 📈 Did you know that companies outsourcing their customer retention see a 25% boost in customer lifetime value? 💸 Partnering with us goes beyond mere cost-effectiveness; it assures you peace of mind, entrusting your customer relationships to experts. ✅ Explore how our specialised expertise can deliver outcomes, allowing you to focus on essential business functions. Visit our website for more information: https://lnkd.in/d72e_e7Z #OutsourceWithConfidence #FocusOnGrowth #CostSavings #RX #Revenuegeneration #Customerrentention

🤝 Delegate your retention initiatives to us while you prioritise what truly drives your business forward! 📈 Did you know that companies outsourcing their customer retention see a 25% boost in customer lifetime value? 💸 Partnering with us goes beyond mere cost-effectiveness; it assures you peace of mind, entrusting your customer relationships to experts. ✅ Explore how our specialised expertise can deliver outcomes, allowing you to focus on essential business functions. Visit our website for more information: https://lnkd.in/d72e_e7Z #OutsourceWithConfidence #FocusOnGrowth #CostSavings #RX #Revenuegeneration #Customerrentention