Pat Light’s Post

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Founder and CEO of The Light Group

Attention to detail means everything. Last year, I was walking off the water here in Hoboken, NJ and my attention was immediately drawn to some music being played. There was a country bar off to my right, with the doors open and music playing. I wasn't drinking that day but if I was, I'd probably go there first. For context, my bars were just to left of this place and I couldn't even tell you if they were open at the time. My places have the ability to open all its doors and windows. They have a great patio space. State of the art sound system. So why weren't my places trying to create this atmosphere? Attention to detail and it starts with me. Sometimes I believe that everyone thinks the way I do and therefore, will do what I think they should be doing. That's not fair to my staff. So I immediately got on the phone with my COO and the onsite manager and let them know my experience and that we need to focus on these types of details in our business. I then walked over to the bars and help create the atmosphere I was looking for with my staff. If we have any chance of creating the downtown Hoboken that I dream of, we HAVE to focus on every little detail. Otherwise, it won't work. #restaurant #restaurantindustry #hospitalityindustry

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Pat Light: It's incredible how something as simple as the sound of music can completely transform the vibe and draw people in. It's crazy that you immediately brought that same energy to your place. The devil is in the details. I'm looking forward to seeing the downtown Hoboken that you dream of come to life! I used to live in New Jersey, and every time I hopped on the PATH train, that area constantly reminded me of its cultural potential.

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