Patricia Finlayson’s Post

Agora was named a Representative Vendor in the first ever Gartner Market Guide for Live Commerce in Retail! Check out the report to learn how retailers’ investments in live commerce are resulting in higher conversion rates: https://bit.ly/48QN4nS #liveshopping #livecommerce #Gartner

Kick off the new year with a step in the right direction! Here are five book recommendations from our friends at Gartner. What's on your reading list for your New Year's resolutions? #customerexperience #customerengagement #customerservice #customersupport #ecommerce #dtc #retail

The first-ever Gartner Market Guide for Live Commerce in Retail suggests that CIOs can implement live commerce to improve customer engagement and sales through blended digital and physical customer experiences supporting unified retail commerce. Agora was recognized as a Representative Vendor in the Market Guide.

The research by Bain and Aptos highlights the growing importance of a unified commerce strategy for retailers. Nearly all retailers believe that a well-executed unified commerce strategy has a significant impact on overall profitability, sales revenue, and various other aspects of their business. This strategy involves connecting customer profiles, history, and incentives across physical and digital channels to create a seamless customer experience. However, many retailers lack a strategic roadmap to guide their investments in unified commerce, and legacy systems pose challenges to implementation. Collaboration between business and tech, as well as alignment across the organization, is crucial for success. Retailers are likely to partner with technology providers rather than develop their own solutions. #unifiedcommerce #retailtechnology

Discover how we address the intricate challenges modern retail leaders face, offering solutions to centralize product information, streamline distribution across channels, and expedite time-to-market for trending products. Check out our feature in the #Salesforce Industry Insider 👉 https://lnkd.in/gRnBvEwH. #productexperience #pim #productinformation #salesforcepartner #salesforceamp #retail

Curious about how you can address common #retail challenges? From networking to cutting-edge insights, here are five reasons you can't miss Oracle Retail Cross Talk 2024. https://lnkd.in/eqkUa7ES

We believe #itemlevelRFID in the store is approaching the ‘Slope of Enlightenment’ in the Gartner® Hype Cycle™ for Retail Technologies. We feel the technology’s value within #retail has been realized across the industry, and expectations are beginning to rise. With interest in item-level #RFID growing, retailers are choosing to integrate the technology to boost real-time inventory visibility and streamline retail operations. Access the Gartner Hype Cycle report on our website: https://lnkd.in/eKGMr6iz #RetailTechnology #InventoryManagement

🛒 70% of shoppers still prefer physical stores, but they crave more! This complimentary Gartner report - Create Hyperimmersive Experiences Through Unified Retail Commerce, dives deep into the rise of unified #retail commerce, where digital and physical storefronts seamlessly connect to deliver a winning customer journey. ✔ Discover what drives today's #shoppers in-store ✔ Understand the roadblocks to hyper-immersive retail and explore best practices to overcome them. Download the report today 👇 https://lnkd.in/d8SfwZVP #shoppingengagement #Gartner #report

In an ever-evolving digital landscape, staying ahead in retail requires innovation and insight. Our latest whitepaper delves into the transformative strategies shaping the future of retail commerce, offering retailers the keys to unlock growth and competitiveness. Whether you're a small boutique or a multinational chain, this guide provides the roadmap to thrive in today's dynamic retail environment: https://lnkd.in/ehQn-B3G #RetailInnovation #DigitalTransformation

Discover how unified commerce is transforming the retail landscape and why it's more than just a trend—it's the future. Check out our report for insights on the technologies driving this change. https://bit.ly/47kTjjn @Locus  #UnifiedCommerce #Retail