✍ New on the PAC Blog ✍ On this blog post, Hitan Kamdar, MS, MBA talks about strategies that can be used as a starting point by health systems considering the integration of Radiology in their access strategy. "Together, with our radiology colleagues, we will be able to deliver quality care – and create amazing patient experiences for our patients as they access the complex specialty of Radiology." Do you think it is important to bring Radiology into the access "family"? Comment below. Read the full blog post here: https://lnkd.in/dNSSjfpT #Radiology #Access #PatientAccess
Mary Bolg
4mo
For many of our service lines we coordinate patient appointments with Radiology services and so bringing them into the access work is very helpful.
Client Engagement | Customer Success | Leadership | Strategic Planning
4moHaving managed a very large contact center in which we provided scheduling services for physician practices as well as for radiology departments, I find integrating radiology access is a critically important part of a patient’s care journey. As many patients enter our respective organizations more likely than not they will be in need of some form of Radiology services. Understanding the challenges and barriers to Radiology access is necessary in order to ensure timely patient care. Moreover, patient retention is another important consideration given patients have more options than ever before to choose where to have their healthcare needs met.