Paul Payne’s Post

Highlights from Paul Payne at FFS Summit 2024 "The way financial services are delivered is undergoing a fundamental shift, driven by rapidly evolving customer expectations. Today, customers expect multiple financial products to be accessible within a single account."  - Paul Payne (CTO, SaaScada) . . . #FutureofFinancialServices #FinancialServices #FinancialLeadership #GlobalFinancialServices #FinancialInstitutions #FintechSummit #NextFinancialGiants #FFSSummit2024

🚀 Exciting Update! 🚀 Delighted to share the latest version of our P9 Capability Document, showcasing enhanced service offerings and strategic expertise. This reflects our commitment to providing specialised consultancy services for the insurance industry, meeting clients' evolving needs in the financial sector. In this refreshed edition, we've outlined our comprehensive approach to supporting businesses with their most pressing challenges, from digital innovation to operational excellence. Whether navigating transformations, enhancing customer experience, or boosting digital capabilities, we can help. Send me a message and let's chat! #p9magic #insuranceinnovation #insurancetransformation #digitalUX #customerengagement

Adapting to Your Needs: Your business changes over time – why shouldn’t your loyalty program? OneTap Loyalty® is built with future-proof flexibility to adapt to multiple loyalty programs and evolving customer needs. Whether expanding into new markets or updating your strategy, we grow with you, ensuring long-term success without disruptive overhauls. Ready to scale your loyalty program? https://loom.ly/0kJIbNs #ScalableLoyalty #FutureProofTech #LoyaltyFlexibility #FinTech

Say goodbye to payment frustrations! At Elevate Americas 2024, discover how our solutions can revolutionize your payment experience: Effortless Automation: Eliminate manual data entry and free up resources with automated recurring payments. Multiple Payment Gateway Integrations: The flexibility and choice of integrations for various gateways.  Introducing the New Surcharge Feature: Learn how this powerful tool can effectively manage and recover processing costs. Stop by booth 33 to learn more. #Elevate2024

The #TruExperience ™ platform provides a secure, hyper-accurate perspective of the digital experience across your #CallCenter's entire service delivery value chain. Learn more: http://ow.ly/a73x50MlFob #BetterDataEqualsBetterDecisions #DigitalExperience #CXFearlessly

The #TruExperience ™ platform provides a secure, hyper-accurate perspective of the digital experience across your #CallCenter's entire service delivery value chain. Learn more: http://ow.ly/a73x50MlFob #BetterDataEqualsBetterDecisions #DigitalExperience #CXFearlessly

At #EMACS24: Evergy and Interactions LLC have formed a successful partnership, achieving 68% containment, and automating 40+ use cases, including payments and outages, all while increasing #CSAT. This session covered why starting with singles, not home runs, is key and how an #IVA can be an essential part of your contact center strategy as a Digital Front Door. Collaboration leads to exceptional customer experiences. Learn more: https://ow.ly/HRZL50Tnc37

🎙️ In this episode of ISV Talks, I sat down with Nicole Ronchetti and Michael Silver from Nuvei to delve into their innovative solutions for Accounts Receivable (AR) and payment management. Discover how Nuvei's refined technology streamlines AR processes and enhances payment efficiency. Nuvei, a leading fintech company, empowers businesses worldwide with its modular, flexible, and scalable technology. Their solutions enable companies to accept next-gen payments, offer diverse payout options, and benefit from card issuing, banking, risk, and fraud management services. Operating in over 200 markets, with local acquiring in 47+ regions, 150 currencies, and 600+ alternative payment methods, Nuvei connects businesses to customers globally through a single integration. Nuvei and Microsoft share a longstanding collaboration across multiple platforms. While this discussion focuses on Microsoft Dynamics 365 Business Central, their partnership began in the iGaming sector. Nuvei is enthusiastic about joining the Microsoft BC community and enhancing customer payments and AR automation. #msdynbc #ARAutomation #CCPayments #Customerpayments COMPANY WEBSITE: www.nuvei.com Watch the full ISV Talks podcast episode: https://lnkd.in/gnh4hwii

🎧 Listen to the latest episode of ISV Talks as Carol Livingston interviews Nicole Ronchetti and Michael Silver from Nuvei about their innovative solutions for Accounts Receivable (AR) and payment automation. https://lnkd.in/gGnbuRfy

Exciting insights emerged from the #ForterIMPACT24 session on unique payment strategies, where experts discussed how to evolve payment systems from just cost centers to pivotal strategic assets. These innovations not only improve the customer experience but also significantly drive business growth. Dive into the key takeaways and practical applications via Forter here: https://okt.to/QIfMyC.