Percent of arrivals is a GREAT indicator of whether or not a patient is valuing your physical therapy services. If you book 10 sessions for a therapist and 9 of them show, it's a 90% arrival rate. If your clinic is at a 90-95% arrival rate then you know those patients are valuing and prioritizing the service. Anthony Maritato keeps a close eye on this metric. 👀 #physicaltherapy #healthcare #healthcaretechnology #occupationaltherapy