PCCW’s Post

View organization page for PCCW, graphic

18,782 followers

View organization page for HKT, graphic

36,904 followers

As part of our Visitor Employee Programme, colleagues from different business units joined their frontline peers at our stores and contact centres for a first-hand experience of customer interaction, learning what it takes to deliver top-notch service. Now in its seventh year, the programme continues to generate insights from another perspective that enable our employees to improve the customer journey in their respective roles. By promoting knowledge exchange through operation walkthroughs and open dialogue, we foster cross-functional collaboration to drive business growth and innovation. #PCCW #HKT #csl #VisitorEmployeeProgramme

  • No alternative text description for this image
  • No alternative text description for this image
  • No alternative text description for this image

To view or add a comment, sign in

Explore topics